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    Phoenix Inn Suites Eugene

    850 Franklin Blvd, Eugene, OR 97403-1900
    (541) 204-2381
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    3/12/2017 4/12/2017
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    US$99
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    Traveller (41)
    Room & Suite (22)
    Storyboard
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    Overview
    • Excellent33%
    • Very good42%
    • Average13%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “waffles” (18 reviews)
    “pancake house” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Phoenix Inn Suites Eugene
    Offers & Announcements: 🍻Calling Brew Lovers🍺
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (308)
    There are newer reviews for Phoenix Inn Suites Eugene
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    61 - 65 of 304 reviews

    Reviewed 6 February 2017 via mobile

    This was the best stay we have had at a hotel in a very long time. Michael set us up with the family suite which is just what my boys were looking for! It was spacious, spotless, and I had my own little area away...More

    Thank nicmigcas
    Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 9 March 2017

    Hi nicmigcas ! I am elated to hear that Michael was such a bright spot in your stay here. He really is invaluable and I appreciate the feedback. It was also great to hear that the pool and breakfast amenities satisfied your expectations and your...More

    Reviewed 23 January 2017 via mobile

    Great accommodations. Easy access to just about everything. Walkable to many cafes and coffee! Highly recommend this place! The rooms are well managed. Breakfast was great with many choices for just about anyone's food preference. Staff very helpful too

    Thank Cathy S
    Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 31 January 2017

    Hi Cathy- Thank you for your 5 star review! That means so much to us. I will be sure to share your comments with all departments. Thanks again!

    Reviewed 17 January 2017

    I stay at this hotel often for business travel and enjoy every stay. Recently, I was unable to make a trip due to extreme weather and had to cancel on short notice. The staff was very pleasant and willing to work with me to expedite...More

    Thank Sudhir O
    Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 31 January 2017

    Hi Sudhir! Thank you for your review and for always returning back to the Phoenix Inn Suites during your business travel. We hope your next stay is sunny and without extreme weather. See you next time!

    Reviewed 9 January 2017

    I booked my daughter into this hotel, as she was returning to college a day before her sorority house opened up after the winter break. Due to the weather, her flight was cancelled and she didn't make it to Eugene on her scheduled day, and...More

    Thank SanDiegoSoccermom
    Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 31 January 2017

    Hi there- This is a perfect example of the kind of service we strive to provide. We really try to be as fair as we can during emergencies because we have noticed these guests turn into regular customers. Happy to hear you will book with...More

    Reviewed 5 January 2017

    I booked a night at this place because I wasn't sure I could get a ride when the HUT dropped me off so late. Just after I placed my reservation I was able to get a ride and tried to cancel my reservation without penalty...More

    1  Thank Kim R
    Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 6 January 2017

    Hi Kim- I am so sorry to hear about the miscommunication that happened here. Your reservation was booked 1 month prior to your stay at the "Non-Refundable" rate and you asked to cancel 3 days later. Although the rate is typically non-refundable, we did make...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$87 - US$205 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 95
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Orbitz, Priceline, Expedia, Cancelon, Hotwire, HotelQuickly, TripOnline SA and getaroom.com so you can book your Phoenix Inn Suites Eugene reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Oregon >
    • Eugene
    • Also Known As
    • Phoenix Inn Suites Eugene Hotel Eugene ,
    • Phoenix Hotel Eugene ,
    • Eugene Phoenix Hotel
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    Traveller (41)
    Room & Suite (22)
    Dining (11)
    Pool & Beach (8)
    Hotel & Grounds (38)
    Bathroom (6)
    Business Centre & Event Rooms (6)
    Nearby
    Holiday Inn Express Hotel & Suites Eugene
    471 reviews
    1.56 km away
     
    Best Western New Oregon
    658 reviews
    .93 km away
     
    Hilton Eugene
    1,117 reviews
    1.09 km away
     
    Valley River Inn
    739 reviews
    2.61 km away
     
    Nearby Restaurants
    The Original Pancake House
    175 reviews
    .12 km away
    Elk Horn Brewery
    143 reviews
    .23 km away
    Glenwood Restaurant
    111 reviews
    .43 km away
    Cafe Yumm!
    49 reviews
    .16 km away
    Nearby Attractions
    Eugene Saturday Market
    211 reviews
    .95 km away
    Hayward Field
    189 reviews
    1.00 km away
    University of Oregon
    315 reviews
    .66 km away
    Jordan Schnitzer Museum of Art
    77 reviews
    .58 km away
    Ask a question
    Questions & Answers
    dineum
    27 April 2017|
    Answer
    Response from Courtny O | Property representative |
    Hello- We are currently sold out for May 5th. You can check availability at any time by calling 541-344-0001. Thank you!
    0
    Votes
    Mary T
    14 March 2017|
    AnswerShow all 2 answers
    Response from Sabrina T | Property representative |
    Hello, Our pool is open at 5:30am to 10pm. During those hours it is for adults and children. Please let us know if you have any other questions.
    2
    Votes
    Melissa830
    27 January 2017|
    AnswerShow all 6 answers
    Response from Sabrina T | Property representative |
    Hello, We have many restaurants in walking distance from the hotel. We have Elk Horn Brewery that is a southern style cuisine, Chula's Mexican Restaurant, Glenwood Café offers a wide variety of meals, Manola's Thai Cuisine... More
    1
    Vote
    Room Tips
    "first floor by pool is handy."
    Read review
    "4th floor facing the mill race are quietest"
    Read review
    "close to university"
    Read review
    "Get a top floor. But do not get room 412 as it is right next to the elevator door!!!"
    Read review
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