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Phoenix Inn Suites Eugene

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262 Reviews from our TripAdvisor Community

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There are newer reviews for Phoenix Inn Suites Eugene
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Showing 258: English reviews
San Diego, California
Reviewed 9 August 2016

The room was very large, with separate sleeping and living areas, as well as a kitchen corner. Bathroom was fine, with the sink located in the room (not the bathroom): unusual, but has its advantages. Loved our stay: space to stretch out, get a great rest. Breakfast was included: it was the usual business hotel setup and pretty good. GREAT...

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Helpful?
Thank FeroxCH
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for taking the time to send us such positive feedback! We understand value is so important while traveling and we are so excited to hear you felt our hotel matched your needs. We hope to you on your next travels to Eugene!

Coulee Dam, Washington, United States
Reviewed 8 August 2016

We were very happy with our stay. This place was spotless and the beds were very comfortable. The breakfast had the best variety of any place I have ever been. There is something for everyone and they keep it stocked until every last person is fed. They also serve until 10am which is great for late sleepers. The pool and...

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1Thank Jeff S
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for such a wonderful review of your most recent stay with us! We are thrilled to hear our amenities were exactly what you were looking for. Welcome to the Phoenix Inn Family!

Leeds, UK
Reviewed 3 August 2016

We stayed here for one night on our Oregon road trip. I believe this is part of a chain, but we had an excellent experience at the hotel. Check-in was friendly and efficient, our room was big, spotlessly clean and had very comfy beds. The check-in staff even found some milk for my son at bedtime, which was enormously appreciated....

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Helpful?
Thank Ramsden
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for 5 star review Ramsden! We are a part of a small chain of 4 Phoenix Inn Suites. The other locations include Albany, Salem, and Lake Oswego (Portland Suburb). I am so glad our staff was so accommodating for your family during your stay. Our staff aim to be helpful as possible here. We hope you visit us...

Palo Alto, California
Reviewed 2 August 2016 via mobile

This place is just 5 minutes drive away from University of Oregon. The hotel is modern and the front desk has friendly staff. Complementary hot breakfast offers waffles, eggs, sausages, rice, biscuits and gravy in addition to other regular breakfast items. My family of four had a suite for the night. We had three king size bed, microwave, refrigerator and...

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Helpful?
Thank Shirley C
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Shirley C- We really appreciate your review of our hotel! Our desk staff appreciate the kind words and can't wait to take care of you next time you are in town.

Napa, California
Reviewed 28 July 2016

The staff is friendly and very helpful. Check in was easy. We stayed for two nights and our room was very quiet. The beds were comfortable too. The continental breakfast looked great. We look forward to staying there again.

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1Thank disneymotherof3
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi disneymotherof3! Thank you writing such a great review. We look forward to having you again!

Saint Louis, Missouri
Reviewed 22 July 2016

The room was generally comfortable, but the layout with the sink outside of the bathroom is suboptimal and can be disturbing if another guest is sleeping. Bathroom fan very noisy. After our one night stay, we requested to use a room in mid afternoon to change clothes for a wedding and were denied, despite the availability of rooms. Very inflexible...

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Helpful?
Thank cary s
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Cary S- We really appreciate you taking the time to review us. I have brought up the fan concern to our maintenance staff to see if there is a remedy for that. I do apologize that you felt that were not accommodating. After a guest checks out, our housekeeping staff works hard to turn over the rooms in a...

Houston, Texas
Reviewed 20 July 2016

When we arrived to the hotel we were immediately impressed with the prettiness of the lobby. Check-in and check-out were a breeze and there are free cookies in the afternoon. The hotel rooms were very well maintained and the beds were comfortable. The complementary breakfast was good as well. If you're interested in visiting the University of Oregon this is...

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Helpful?
Thank Ana P
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your 5 stars Ana P! We really appreciate all of the nice comments and they have been passed along to the staff here. See you next time!

Reviewed 19 July 2016 via mobile

I was very impressed with our stay.. Beautiful clean room and a very yummy breakfast!! We are the breakfast outside on a little porch next to a river and some cute, joyful ducks, making it so much better for our little kiddos..:) We will definitely be back..:) Thank you!

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Thank Corina S
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

We aim at making an impression here, Corina S. Thank you for taking notice. Our ducks miss you and your family, we hope to see on your next Eugene trip!

Washington
Reviewed 18 July 2016

Clean, quiet, and conveniently located. Cookies most evenings and breakfast in the morning! Easy walk to University of Oregon campus. Several restaurants also nearby. Front desk staff very cheerful, friendly and helpful.

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Thank TravelBuff517
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your 5 stars TravelBuff517! Thank you for pointing out some of our best assets. We hope to see you soon!

Lincoln, Nebraska
Reviewed 17 July 2016

Closely located near the University of Eugene and trails to the river, but not a ton else. Staff was friendly and the rooms were clean. Free continental breakfast was also provided and included quite a few options.

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Helpful?
Thank tmagic11
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your kind comments tmagic11! We have been trying to expand our breakfast options and appreciate the feedback!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Phoenix Inn Suites Eugene

Address: 850 Franklin Boulevard, Eugene, OR 97403
Region: United States > Oregon > Eugene
Price Range: €101 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites Eugene 2.5*
Number of rooms: 95
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Also Known As:
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Hotel Eugene
Eugene Phoenix Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Inn Suites Eugene staff and other travellers.
5 questions
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Glens Falls, NY
Fossil, Oregon
5 months ago
San Antonio, Texas
over a year ago

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Questions? Get answers from Phoenix Inn Suites Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the rooms on backside of the hotel overlooking the creek.”
David_3223, 11 Mar 2017 | Read review
“stay away from the elevator--otherwise all good”
gm884, 18 Feb 2017 | Read review
“Ask for south facing rooms to avoid the train horn.”
W1056RXpats, 29 Nov 2016 | Read review
“4th floor was very quiet”
Shalishan, 18 Nov 2016 | Read review
“Book a room near the back”
wbensch, 21 Oct 2016 | Read review
5 of 5