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Phoenix Inn Suites Eugene

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850 Franklin Blvd, Eugene, OR 97403-1900
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (44)
Room & Suite (21)
Dining (14)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Phoenix Inn Suites Eugene
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 41 hotels in Eugene
Location
Cleanliness
Service
Value
Travellers' Choice
Book direct and save. The Phoenix Inn Suites hotel in Eugene, Oregon offers 95 spacious, comfortable and inviting suite accommodations. Each sleeping room offers amenities with both the corporate guest and the leisure guest in mind. Our staff is here to make your stay seamless. Ready to navigate you around Eugene, we are experts at getting you around the University of Oregon and Northwest Christian University. Headed to a game, or to a local brewery? Please ask us for directions to wherever your destination may be. While at the hotel, take time to relax beside our indoor pool and spa, and enjoy our complimentary high speed, wireless internet. Parking is also complimentary and is set to accommodate one car per room reserved. And remember, each morning our hotel features a delicious, Hot Breakfast Buffet.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish, German
521Reviews7Q+A89Room tips
Traveller rating
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Popular mentions
Sk8rmom5 wrote a review 4 Jun
1 contribution
I booked a family suite for Mother's Day weekend. It worked out great for us! Plenty of room, quiet on the 4th floor, super friendly and accommodating staff members. Easy location to find and for Eugene activities. I'd definitely stay again.
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Review collected in partnership with this hotel
Date of stay: May 2021
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ripa1318 wrote a review May 2021
1 contribution
Thank you for your excellent service!!! Representatives were friendly and available for help when needed. Room, lobby, and hallways were clean. We felt very welcome during our stay. This was our second time staying and look forward to the next!
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Review collected in partnership with this hotel
Date of stay: May 2021
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sstill919359 wrote a review May 2021
Coos Bay, Oregon1 contribution
Disappointed in the condition of the small sugar ants throughout the room and in customer service for not giving at least a discount due to the condition of the room. The room itself was spacious and the bed was comfortable. Very quiet room and location to street noise. Location was great as it was close to the hospital.
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Review collected in partnership with this hotel
Date of stay: May 2021
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Response from Courtny Haub, Revenue Management at Phoenix Inn Suites Eugene
Responded 10 May 2021
Hello sstill919359- I am disappointed to hear that your stay was not up to our standards here. I would love to help rectify the situation by speaking to you directly. Courtny Haub, Courtny.haub@phoenixinn.com.
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sylviamae2842 wrote a review May 2021
Coos Bay, Oregon27 contributions8 helpful votes
The wifi was out so we missed important zoom meetings. And the bed pillows were so fluffy but deflated as soon as you put your head on them, there was no support. The blankets were too heavy, so you’re either freezing with no blanket on or sweating to death with them on. The staff was very friendly and helpful. They provided a pack-n-play for our baby to sleep in and the room was super clean so we could let him crawl around without too much worry. You have to schedule time in the exercise room due to Covid and it was all booked up so I didn’t get to use it. They have breakfast options made in to go bags so you can pick them up whenever which was nice (since I had to leave at 3:30am for a flight and would have missed the normal breakfast hours).
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
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Location
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Sleep Quality
1 Helpful vote
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Response from Courtny Haub, Revenue Management at Phoenix Inn Suites Eugene
Responded 10 May 2021
Hi sylviamae2842- Thank you for your review. We appreciate any feedback you have. I do apologize for the WIFI update and the inconvenience it caused. It did take longer than what we were expecting. We hope to see you soon!
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Lisa F wrote a review Apr 2021
3 contributions1 helpful vote
I have stayed at Phoenix Inn every time I've visited Eugene over the past two years, often with my parents and grown children. The staff has always been courteous and accommodating. Tonight, my son's car broke down on his way to Portland, and he tried to book a room. The woman at the desk refused. I called then, asking if there was some reason or event that there would be no rooms available on a Sunday night (for the first time in my experience). She was very short with me and just repeated that there were no rooms available for him. She was rude, and unwilling to offer any assistance to my son who needed a place to sleep. My family won't be booking with Phoenix Inn again. What a shame that a nice place can be ruined by an unprofessional employee.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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Response from Courtny Haub, Revenue Management at Phoenix Inn Suites Eugene
Responded 10 May 2021
Hi lisafA7577XJ- I do apologize but we were indeed sold out due to the many track events in the area recently. I do apologize on behalf of our staff as we should of had some suggestions for you else where. We hope to see you on your next trip to Eugene.
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PRICE RANGE
US$110 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix inn suites eugene hotel eugene, phoenix hotel eugene, eugene phoenix hotel
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
95
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Frequently Asked Questions about Phoenix Inn Suites Eugene
Which popular attractions are close to Phoenix Inn Suites Eugene?
Nearby attractions include Hult Center for the Performing Arts (1.2 km), University of Oregon (0.7 km), and Hayward Field (1.0 km).
What are some of the property amenities at Phoenix Inn Suites Eugene?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Phoenix Inn Suites Eugene?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Phoenix Inn Suites Eugene?
Guests can enjoy free breakfast during their stay.
Is parking available at Phoenix Inn Suites Eugene?
Yes, free parking is available to guests.
What are some restaurants close to Phoenix Inn Suites Eugene?
Conveniently located restaurants include Marché, Ta Ra Rin, and Voodoo Doughnut.
Are there opportunities to exercise at Phoenix Inn Suites Eugene?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Phoenix Inn Suites Eugene have an airport shuttle?
Yes, Phoenix Inn Suites Eugene offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Phoenix Inn Suites Eugene located near the city centre?
Yes, it is 0.7 km away from the centre of Eugene.
Are any cleaning services offered at Phoenix Inn Suites Eugene?
Yes, dry cleaning and laundry service are offered to guests.
Does Phoenix Inn Suites Eugene offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.