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Phoenix Inn Suites Eugene

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Traveller (44)
Room & Suite (35)
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Overview
  • Excellent40%
  • Very good37%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
“pancake house”(5 reviews)
“small sofa”(4 reviews)
“waffles”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Phoenix Inn Suites Eugene
Offers & Announcements: 🍻Calling Brew Lovers🍺
Hotel packages
Offers from Phoenix Inn Suites Eugene
Offers & Announcements: 🍻Calling Brew Lovers🍺
Hotel packages
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (358)
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Traveller rating
133
133
45
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17
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133
133
45
26
17
Show reviews that mention
All reviewspancake housesmall sofawafflesfamily suitebiscuits and gravysitting areawithin walking distancecollege tourvery nice stayrooms are hugenice breakfastfresh fruitmorning breakfastindoor poolbeds were comfortableduckfree breakfast
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1 - 5 of 354 reviews
Reviewed 3 days ago

A bit off the beaten path but a short drive to Auzten stadium and Matthew Knight Arena. Clean and quiet. Staff very helpful. Breakfast room hot and crowded but next door to great restaurant for breakfast.

Thank Stephanie B
Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 2 days ago

Thank you, Stephanie, for your review. Your feedback is greatly appreciated, we look forward to your next visit!

Hotel's Favourite
Reviewed 9 January 2018

Overnight stay to take at tour and the university and see the town of Eugene. The hotel was clean, in a safe part of town and close to the University of Oregon and Knight Arena. The staff was very helpful staff and personable and always...More

Thank nreino
Response from Courtny O, Manager at Phoenix Inn Suites EugeneResponded 22 January 2018

Thank you for leaving such a nice review. We are glad you enjoyed our staff and our location near the University of Oregon as well as Matthew knight Arena. We look forward to your next visit.

Reviewed 1 week ago

The best part of my stay was enjoying breakfast on the outdoor patio. The patio is adjacent to the canal and well-shaded. It was quiet, beautiful and cool. An oasis during a hot week in August. The breakfast was perfect, including the self-serve waffle station...More

Thank caroleejakes
Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 1 week ago

Thank you for your kind review! The Mill Race is a beautiful location to enjoy our fresh breakfast each morning, especially on our hotter August days. We look forward to seeing you again soon!

Reviewed 1 week ago via mobile

Came for a business meeting. Breakfast was a typical cheap hotel breakfast. Omelette made with American cheese. No good options. Room was not well cleaned. The first day the coffee pot was not cleaned and dirty cups left in the room. The second day the...More

Thank Paisagringa
Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 1 week ago

Thank you for taking the time to leave your review. All of the notes you have mentioned have been passed along to our management team. We are sorry for your uncomfortable stay and encourage you to stay with us again in the future. Your experiences...More

Reviewed 2 weeks ago via mobile

Friendly and warm staff greeted us and we were thrilled with the three comfortable king sized beds in the family suite. The location was within walking distance to downtown. Even though the hotel was sold out, the service was outstanding. I usually stay at Marriott...More

Thank KMPYi
Response from Courtny O, Guest Relations Manager at Phoenix Inn Suites EugeneResponded 1 week ago

Thank you for staying with us! It warms our hearts to know that even during a busy time, our staff was able to go above and beyond in service. We look forward to seeing you again soon.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Eugene
#7 Mid-range Hotel in Eugene
#10 Centrally Located Hotel in Eugene
#22 Quaint Hotel in Eugene
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Eugene
#7 Mid-range Hotel in Eugene
#10 Centrally Located Hotel in Eugene
#22 Quaint Hotel in Eugene
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (44)
Room & Suite (35)
Dining (10)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
dineum
27 April 2017|
Answer
Response from Courtny O | Property representative |
Hello- We are currently sold out for May 5th. You can check availability at any time by calling 541-344-0001. Thank you!
0
Votes
Mary T
14 March 2017|
AnswerShow all 2 answers
Response from Sabrina T | Property representative |
Hello, Our pool is open at 5:30am to 10pm. During those hours it is for adults and children. Please let us know if you have any other questions.
2
Votes
Melissa830
27 January 2017|
AnswerShow all 6 answers
Response from Sabrina T | Property representative |
Hello, We have many restaurants in walking distance from the hotel. We have Elk Horn Brewery that is a southern style cuisine, Chula's Mexican Restaurant, Glenwood Café offers a wide variety of meals, Manola's Thai Cuisine... More
1
Vote
Room Tips
"Recommend a higher floor on the creek side."
Read review
"The side of the hotel away from Broadway is a bit quieter."
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"Walking/biking distance to U of O locations."
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"We were on the 4th top floor facing the main road but had no issues with noise."
Read review
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