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Tru by Hilton Eugene

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3111 Franklin Blvd, Eugene, OR 97403
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (21)
Room & Suite (24)
Dining (4)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tru by Hilton Eugene
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 41 hotels in Eugene
Location
Cleanliness
Service
Value
Tru by Hilton Eugene is conveniently located off I-5 and nestled on the banks of the Willamette River . The University of Oregon campus, Matthew Knight Area and Hayward Field are approximately 1.4 miles from the hotel ( 3 minute drive). The hotel is also minutes from Autzen Stadium, home to the University of Oregon Ducks football team. Local shopping and dining at 5th Street Public Market and Downtown Eugene are approximately 2.3 miles (6 minutes by car). All of our guests enjoy our daily free hot breakfast, our lounge area with a pool table and a fitness center.
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Room & Suite (24)24
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Hiking
Kids stay free
Children's television networks
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Aerobics offsite
Billiards
Bowling offsite
Canoeing offsite
Patio
Raquetball offsite
Squash offsite
Tennis court offsite
Water park offsite
Board games / puzzles
Highchairs available
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Photo copier / fax In business centre
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
16Reviews2Q+A2Room tips
Traveller rating
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  • 5
  • 1
  • 1
  • 0
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Popular mentions
skmusmerritt wrote a review May 2021
Grants Pass, Oregon1 contribution
This was our first time staying here. We travel to Eugene frequently and usually stay somewhere else, but they continue to raise their prices and take away amenities. We were very pleased with our stay at Tru, but wish it were located closer to downtown.
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Review collected in partnership with Tru by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 1 week ago
Thank you for staying with us. We appreciate your comments and are glad you found our hotel to be of your liking and at an affordable price. We're only a few minutes to downtown with easy access via car. We hope to see you again on your next trip to Eugene.
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ChicoRanMan wrote a review Apr 2021
Chico, California1170 contributions165 helpful votes
Hotel's Favourite
I’d say this hotel is off to a good start despite the COVID19 year. The reception staff offered a warm welcome. Our room was spacious and clean. Nice shower water pressure. A ton of TVs downstairs to watch March Madness. Plenty of parking out front. There was a fridge but no microwave or coffee maker in the room. There was, however, coffee and tea available in the lobby 24/7. The hotel is a couple miles from downtown.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 15 Apr 2021
As the newest hotel in Springfield/Eugene, we appreciate the fact that you came and tried our new property , which is also the latest Hilton brand. Tru hotels were designed to maximize efficiency and give purpose to each space, so by making coffee and microwaves available 24/7 in the lobby, we are able to provide a bigger selection and higher quality offering of premium coffee, tea and hot chocolates. We hope to see you on your next trip to Tracktown, USA.
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coletter620 wrote a review May 2021
Shelton, Washington4 contributions1 helpful vote
We ended up with thousands of tiny bugs flying around our room on our second night there. No empty rooms to move to so all I got was a can of bug spray and a bummer from front desk. It was midnight so no chance of finding another hotel to stay in plus, we were staying with a group for a sporting event. Otherwise, everything would have been great and up to Hilton standards. Our group always stays in Hilton hotels and travels the Northwest for sports tournaments. We are consistently pleased with out accommodations and value but this time they just fell short of the mark. Although I understand that another room wasn’t an option, I do not feel I should have had to pay what I was charged for staying under those circumstances. I hardly slept and woke up with several bug bites.
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Review collected in partnership with Tru by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 1 week ago
Thank you for your comments. concerning this highly unusual situation. This is something we've not experienced since we opened last summer. It's strange that they only appeared on your second night. Perhaps someone accidentally brought them in from outside or left a window open? Y Please be assured that we called out our pest control company to review the area in order to prevent this from happening to other valued guests as well.
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kleejeremy12 wrote a review May 2021
Forney, Texas1 contribution
Overall would it was a good place to stay and in a good location if you get a room on the river side will probably get a better view than I got the price was a little expensive just for a basic room with not much of a view I got the parking lot side, but I don’t have any complaints about the room itself it just wasn’t the best that’s all.
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Review collected in partnership with Tru by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 1 week ago
Thank you for staying with us. We'd love to offer you a river side facing room on your next trip to town. Simply make that request when making your reservation and we will do our best to accommodate you. Have a great summer.
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Alfonzia wrote a review Apr 2021
Santa Monica, California19 contributions6 helpful votes
My son and I stayed here for a quick visit to UO. Loved the location right across from the river. There are a couple of other hotels in the same area. Quick drive to campus (I’m sure we could have easily walked). Free breakfast was very good and the staff was very attentive with COVID protocols. Would definitely stay here again.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 19 Apr 2021
Thank you for staying with us and for your 5 star review. It's great to hear you that you enjoyed the Tru by Hilton Eugene and the surrounding area. We're ideally located near the University of Oregon, so if your son chooses to become a Duck, we hope to see you often.
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Previous
PRICE RANGE
US$117 - US$215 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
86
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Frequently Asked Questions about Tru by Hilton Eugene
Which popular attractions are close to Tru by Hilton Eugene?
Nearby attractions include Autzen Stadium (2.2 km), Cascades Raptor Center (6.9 km), and Willamette River bike trail (4.8 km).
What are some of the property amenities at Tru by Hilton Eugene?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Tru by Hilton Eugene?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Tru by Hilton Eugene?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Tru by Hilton Eugene?
Yes, free parking is available to guests.
What are some restaurants close to Tru by Hilton Eugene?
Conveniently located restaurants include Prince Puckler's Gourmet Ice Cream, Sweet Life Patisserie, and Sabai Cafe & Bar.
Are there opportunities to exercise at Tru by Hilton Eugene?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Tru by Hilton Eugene?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Tru by Hilton Eugene?
The staff speaks multiple languages, including English and Spanish.
Does Tru by Hilton Eugene have any great views?
Yes, guests often enjoy the city view available here.
Is Tru by Hilton Eugene accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.