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Hilton Eugene

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#3 of 34 Hotels in Eugene
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hilton Eugene
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964 Reviews from our TripAdvisor Community

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Showing 953: English reviews
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Eugene, United States
Reviewed 2 days ago NEW

If your room is on the north side of the hotel, expect loud train noise and whistles. Train tracks are only a block away. Train noise is so loud that the hotel provides ear plugs on the bedside tables. Ask for a room on the south side of the hotel. Rooms are generally shabby and in need of an upgrade....

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mark G
Rockville, MD
HOTEL’S FAVOURITE REVIEW
Reviewed 6 September 2016

We enjoyed our recent stay at the Hilton. Previous reviews stated that the place looked tired while other reviews offered that it was being remodeled. Well, it appears that the remodeling is complete because the entire hotel looks very nice. Our room was comfortable and seemed fresh. We really liked the safety feature that you need to use your room...

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1Thank CorpSpy
About Hotel's Favourite Review
Jody H, General Manager at Hilton Eugene, responded to this review

I am very glad that you enjoyed your recent stay with us! We have indeed completed the first phase of our renovations, with more upgrades to our restaurant and conference center coming up in Spring of 2017. I will share your comments with Cy and thank him personally for the excellent customer service he delivered. We look forward to taking...

Portland
Reviewed 4 days ago NEW

The pool was very disappointing. Pool was ok, but area around pool was dirty and lacking the proper safety equipment. I chose this place because they had a pool for my kids, but it was not great, to say the least and not nearly worth the price I paid.

Review collected in partnership with Hilton Hotels & Resorts
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Thank U1450QIjuliec
La Pine, OR, United States
Reviewed 6 days ago NEW

Great location to walk to many local establishments in downtown Eugene. Great breakfast buffet. Clean rooms and comfortable beds. Biggest downfall is the train that runs nearby blows the whistle loudly and at night, but the hotel provides earplugs to help cope.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 288blakec
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review of our hotel, I am very glad that you enjoyed your stay with us. I am also happy to see that you found our downtown location convenient to explore and experience Eugene! We look forward to future opportunities to host you. Kind regards, Jody Hall General Manager

Eugene, Oregon
Reviewed 1 week ago

The hotel is in a great location and was very nice! The food is good. But the restaurant staff did a poor job of waiting on guest for breakfast and dinner! That was my only bad experience I had while I spent two weeks.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Y8687NKhello
Jody H, General Manager at Hilton Eugene, responded to this review

I am glad that you enjoyed your stay with us while visiting Eugene. Please be assured that I will share your feedback regarding restaurant service with our restaurant manager and her team, and that we will use your feedback to continue to improve our service and products. Thank you for sharing your review of our hotel, we look forward to...

Washougal, Washington
Reviewed 1 week ago

We stayed just one night over the Valentines holiday. The room was nice enough, maybe a little small. I had to request a shower curtain, of all things, but the staff was very nice and accommodating. This hotel is right in the center of town with plenty of restaurants and clubs within walking distance.

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Thank Rhonda S
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review regarding your recent stay with us, we greatly appreciate your feedback. I apologize for the missing shower curtain in your guest room and will be sure to discuss this with our housekeeping manager. I am glad that you enjoyed our downtown location and look forward to taking care of you in the future! Best...

Seattle, Washington
Reviewed 2 weeks ago

We stayed here to take a break from the long drive from the SF Bay Area to Seattle. It is a short drive from I-5, but it is worth it. The price is better than those closer to the highway. They have great secure facilities and it is pretty quite. There can be some rail noise in the early evening....

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Thank KAOSeattle
Jody H, General Manager at Hilton Eugene, responded to this review

I am very glad that you enjoyed your stay with us while driving back to Seattle. Our team strives to deliver exemplary service and hospitality and I am pleased that this was your experience. Thank you for sharing your review, we look forward to future opportunities to care for you. Kind regards, Jody Hall General Manager

Fresno, United States
Reviewed 2 weeks ago

Single Granny Stay, felt secure, rooms comfortable, desk helpful, close to train station, weather bad so I did not want to wander out of hotel. Would have preferred happy hour, but accommodations were really nice

Review collected in partnership with Hilton Hotels & Resorts
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Thank jnanetteb
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review of our hotel. I am very pleased that you enjoyed your stay with us. We hope that you will choose to stay with us again in the future! Best regards, Jody Hall General Manager

Eugene, United States
Reviewed 3 weeks ago

I was there for a conference. It was nice, pretty lobby with marble and leather but the temperature could not be controlled in the conference facility and room smelled musty. When I was there the year before, the fire alarm went off repeatedly in the middle of the night. Staff said it was broken, no fire, and apologized for inconvience...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Caroline L
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review of our hotel. I am sorry about the fire alarm that you experienced last year while staying at our hotel. We greatly appreciate your feedback and the opportunity it provides for us to continue to improve our hotel. We hope that you will stay with us again in the future. Kind regards, Jody Hall...

Grants Pass, Oregon
Reviewed 5 weeks ago

Room was clean, mattress and bedding were great. Service people were so-so. The bartender was friendly and the drinks were good. Overall I enjoyed my stay and I would return again. Wish they had a jacuzzi however.

Review collected in partnership with Hilton Hotels & Resorts
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Thank JD1976scorpio
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review, we greatly appreciate your feedback. I am glad you enjoyed your stay overall. Please be assured I will share your feedback with our team regarding service levels. Just so-so is not our goal! We hope that you will sty with us again in the future. Kind regards, Jody Hall General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Eugene stands in the heart of downtown Eugene, Oregon. Recent renovations transformed our guest rooms, lounge area, fitness center and exclusive Executive Level. Located just two blocks from the Amtrak station and offering complimentary airport shuttle transportation to the Eugene airport, the hotel is easily accessible. With proximity to the University of Oregon campus, Hilton Eugene is a great choice for hotels near Autzen Stadium, Hayward Field and Matthew Knight Arena. Situated in the city’s art and entertainment district, the hotel is close to many things to do in Eugene with ease such as shopping, dining and visiting local businesses. ... more   less 

Additional Information about Hilton Eugene

Address: 66 East 6th Avenue, Eugene, OR 97401
Region: United States > Oregon > Eugene
Price Range: €123 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Eugene 3.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Hilton Eugene And Conference Center
Hilton Eugene Hotel Eugene
Eugene Hilton
Hotel Style:
#1 Green Hotel in Eugene
#4 Business Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Eugene staff and other travellers.
5 questions
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Medford, Oregon
Oregon
11 months ago
Bend, Oregon
over a year ago
Portland, Oregon
over a year ago

See all questions (5)

Questions? Get answers from Hilton Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the south side on upper floors”
 of 5 bubbles KAOSeattle, 13 Feb 2017 | Read review
“Corner room facing street was terribly noisy”
 of 5 bubbles bubbie9, 17 Jan 2017 | Read review
“The higher up and on the south side will be quieter, because of trains. Major traffic street run on both sides of the hotel.”
 of 5 bubbles GwenB357, 16 Dec 2016 | Read review
“Ask for a room not facing the main street.”
 of 5 bubbles RhondaAS, 26 Oct 2016 | Read review
“AVOID train track side if your ears work, even a little...I am Diamond Elite, didn't matter.”
 of 5 bubbles markduck, 17 Oct 2016 | Read review
5 of 5