Clean room but dirty exterior windows. Service was poor. Air conditioning in room and conference area did not work. Small parking garage. My truck wouldn’t meet clearance. Was told I would be charged $5 to park my truck in a valet spot, instead I was charged $24 a night. Will not stay at the graduate again when I travel to Eugene for work.
We stayed here one night and loved it. The staff was very kind, they let us lock our bikes up in the lobby. Such a fun & unique hotel, our teenage boys loved playing foosball & ping pong. We got a quick breakfast at the cafe in the lobby, and the avocado toast was the best I've ever had.
Filthy Shower. Mold and Mildew Apparent. Broken Toilet. Had To Remove Toilet Tank Cover To Operate Flushing Mechanism. A Real Drag And Hassle. Noise From Building During Sleeping Time Unacceptable. Very Restless Stay.
A disappointing stay at the Graduate. Great location! Not interested in giving a first class experience. There must a be better option? Poor A/C, disinterested staff, poor service made this an unfortunate stay for a quick biz trip!
After a long two days of driving in the heat, the welcome was very appreciated. I especially appreciated the service of the valet, Max. He even went back to my car to get my bike lock. The room was nice, clean, and relaxing. Thanks for a great start to my conference!
I highly recommend the Graduate Hotel! Very clean, comfortable rooms, beautiful decor downstairs, great bar and food! Staff are helpful and lovely. I enjoyed the lunch that was provided by the hotel. Great selection.
Changed rooms 3 times . Totally outdated old decor and run down . Hair in the showers , burning electrical smell In one room and the decor … so old fashioned old and worn . Horrible dismal dark rooms . Dreadful experience avoid at all costs
I thought this stay would be great but was sorely disappointed by the experience. There are spider webs everywhere and that tells you what you need to know. It’s poorly managed and needs a refresher. This place is not being loved on and the vibe is low all around. I was there for a week for a conference that took place there, and I’ll sum it up by saying that the water on the speaker’s table had not been changed the entire week. No cleaning was done the whole week, and it was just unpleasant.
Perfect if you love to be super hot all the time and surrounded by filth. Hope you don’t like a duvet cover on your comforter because that is a no go. Sheet on top. Sheet on bottom. 4 star? The tubs don’t drain. The toilets have to be flushed 3 times to work. Staff is overall lazy. Rooms weren’t even ready til way after check in time.
Max the valet was exactly what we needed after 9 hours on the road. Very polite and efficient. The hotel was excellent. The restaurant was open late and food great. Will definitely come back here next time in Eugene.
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