Wow! Kay the front desk manager is amazing! She literally cares so much and has the right answer for any questions or concerns you may have. Even with the pool closed and no hot food Kay makes the stay all worth it.
Very clean, very quiet and very comfortable. Pizza delivery no problem. Big fridge, big TV, free in-room coffee/maker. Big trees outside my window. I could have the blinds open and still have privacy. Very pleasant to be in the room. Mattress was lumpy - I wasn't well so I spent a lot of time in bed, but my back hurt in the AM and for a couple of days after. The doors to the rooms can be quite loud when they close.
We stayed here a few times when it was a Days Inn and sometimes it was good and sometimes it was awful. The hotel has been totally remodelled, the rooms were spotless on our arrival, beds were comfortable, and the customer service was excellent. We always saw someone at the front desk no matter when we came in. We were there for three nights, but we didn't test out the breakfast that was included since we were visiting family.
We visited Portland in December to see our daughter graduate from nursing school, and we stayed 5 nights with the Clarion Hotel in Happy Valley. THIS is a GREAT place to stay. Is breakfast included?? YES it IS!!! I've never seen a pancake machine to make your own pancakes until I saw it here. Like waffles? One of the machines there too. The nightly rates are FAR below the local competitors. Yes, it IS away from downtown. It is relatively close to Clackamas Town Centre. There are a LOT of eateries for dinner and your are also close to the Kaiser hospital in Happy Valley. We were warmly received by Nancy at the front desk, and she could not do enough for us. Every time that she saw us, she waived and said "hello". We had a car service stand us up at THREE A.M. for us to be at the airport by 4 (a traveler's WORST nightmare!!!) but the graveyard shift receptionist called us a cab and we were saved. I will stay here again and again. I have SEEN the other negative reviews and someone told me that this hotel has just been remodeled. There WAS maid service and it was fabulous (so much so that we left a tip). The beds were firm and the best that we had slept on for a long time. I think that there is a shuttle to the hospital. IF - - IF - - you are the Clackamas or Happy Valley area of Portland, THIS is the hotel to choose!…
My husband and I travel a lot and we are the pickiest people on the planet and our whole trip this past week we stayed in expensive hotels and needed a last minute place for our last night near Portland and found this hotel online. Ice cold air conditioning, the most comfortable beds and we each had the best sleep of our entire vacation. Clean room, TV channel selection great, wonderful water pressure. Coffee delicious in the morning and a wonderful healthy breakfast. Even a business center where I could print out my boarding pass for free. This was an accidental find and this will be a choice of where we stay next year. VERY nice and helpful staff. Everything was perfect. Half the price of other places with the same amenities. Even a free newspaper in the morning.