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Red Lion Inn & Suites Deschutes River - Bend

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Traveller (26)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent24%
  • Very good29%
  • Average22%
  • Poor13%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
13 Jun14 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)
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LanguageEnglish
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All reviewsroom was cleanstay there againspent nights herefree breakfastthe breakfast areafridge and microwaveminute drivestayed one nightpool and hot tubgalpetupscaledowntowntrail
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1 - 5 of 147 reviews
Reviewed 4 days ago via mobile

Expected Red Lion quality I'm familiar with, but got a low end highway motel, with low end service. Series of misses/hassles including key not working, now towels etc.. should have read the reviews. Unpleasant none carpeted floor. Otherwise, furnishing in room are fine, including large...More

Thank Tee S
Response from Bluesky026, General Manager at Red Lion Inn & Suites Deschutes River – BendResponded yesterday

Hi Tee, thank you for staying with us and for the review. We are in the process of converting to Red Lion Inn & Suites. The flooring was just installed as part of our brand standards. Any issues that you have encountered please let the...More

Reviewed 1 week ago via mobile

There are two Red Lions in Bend. And they are not that far apart. So we booked one of them on the internet while traveling and, of course, showed up at the wrong one. The wrong one had a very attractive lobby and a courteous...More

Thank amoomba
Response from Justin H, Manager at Red Lion Inn & Suites Deschutes River – BendResponded 1 week ago

Thank you very much for taking the time to leave leave such a wonderful review. We take pride in our hotel and are very glad to hear you enjoyed your stay! We cant wait to see you again.

Reviewed 4 weeks ago via mobile

The service is good but they are constrained by cost cutting on who gets in room coffee (first come first served) and hair dryers are a challenge to get. I got them both, luckily, as I'm here for a conference. One expects the simple amenities....More

Thank Lora H
Response from Bluesky026, General Manager at Red Lion Inn & Suites Deschutes River – BendResponded 3 weeks ago

Thank you Lora, I appreciate you staying with us and taking the time to review us. Our brand standard is for our fresh brewed coffee to be available in the lobby 24 hours a day. We no longer place coffee pots in the rooms to...More

Reviewed 6 April 2018

Red Lion We have enjoyed staying at another Red Lion Inn, so thought we would have the same experience here. This was not the case. A number of concerns arose, including: - no soap or other toiletries in the bathroom - at least soap should...More

2  Thank sunny2day2017
Response from BendInnSuitesBend, Hotel Manager at Red Lion Inn & Suites Deschutes River – BendResponded 12 April 2018

Dear Guest, Thanks for your stay. We are very sorry that our hotel fell below your expectations. It disappoints us to know that we were unable to make your stay a more positive one. All contributing reviews are important to us and we certainly understand...More

Reviewed 31 March 2018 via mobile

Filthy... 1 first room they gave us hadn’t even been cleaned. Floors filthy, urine all over the toilet... Worse than filthy....2nd room they gave us also had not been cleaned either. Again urine everywhere, floors filthy, smelled disgusting. 3 room. Sort of clean, still out...More

1  Thank Sheila H
Response from BendInnSuitesBend, Hotel Manager at Red Lion Inn & Suites Deschutes River – BendResponded 3 April 2018

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to improve the hotel detracted from your experience with us. Management and maintenance staff were consulted about the smell of smoke in...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Outdoor pool
Details
Price range
US$103 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$103 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (26)
Room & Suite (5)
Dining (1)
Pool & Beach (1)
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Room Tips
"Go to another establishment!!!!!"
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"Do not stay here!"
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"Rooms in the front get traffic noise and rooms in the back get a train."
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"Our room was near one of the main roads and was surprisingly quiet."
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