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Hilton Garden Inn Bend

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#5 of 43 Hotels in Bend
Certificate of Excellence
GreenLeadersSilver level
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Hilton Garden Inn Bend
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802 Reviews from our TripAdvisor Community

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Showing 793: English reviews
Lebanon, United States
Reviewed 26 April 2016 via mobile

This exceptional HGI is one of probably 50 I have ever stayed at and is easily the best. The front desk staff were professional and highly attentive to the details. The location can not be beat - it is situated in the Old Mill District of Bend. The crown jewel of this property is the exceptional, full made-to-order breakfast and...

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Helpful?
Thank Deborah M
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you very much for your kind words. I will be passing your comments along to our staff and our restaurant. We appreciate your business, and feedback. Thank you again, and have a great day.

San Antonio, Texas
Reviewed 25 April 2016

Stayed at the Hilton Garden Inn from 4/26-4/17 and was not disappointed. As a Hilton Honors member, check in and check out was so easy, accommodations were extremely clean and well appointed and the location of the hotel was great. We were within a 5 mile radius of many great restaurants and parks. The staff was extremely welcoming and answered...

Review collected in partnership with Hilton Garden Inn
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Thank danealia
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to review our hotel. Thank you for your kind words and I am glad you had a good time with us. We will pass your comments along to our staff, and we look forward to your return visit. Thank you, and have a great day.

Walnut Creek, California
Reviewed 20 April 2016

I used the Hilton App to choose my room as I was driving up to bend. The staff was amazing and the Bartender makes awesome drinks for a hotel bar.. The burger was awesome! Now the room...... It was HUGE! I had a single King bed. bath and room were squeaky clean.. I was able to store my Mtn bike...

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Thank brokenlizzy
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to review our hotel. I am so glad to hear that you had a great experience with the restaurant, and your room. We appreciate your business and feedback, and look forward to having you back with us. Thank you, and have a great day.

The Dalles, United States
Reviewed 20 April 2016

Very nice newer hotel. What I would expect from Hilton Gardens. Great location for my needs and where I needed to be. It is close to downtown and easy to get to other attractions. The Hotel design was beautiful and fit in perfectly with Bend.

Review collected in partnership with Hilton Garden Inn
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Thank Stephen S
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for your review. We appreciate your business, and feedback. We look forward to having you back with us in the future. Thank you again, and have a great day.

Vancouver, United States
Reviewed 16 April 2016

This is a great location in Bend, and the hotel staff are professional and very accommodating. The rooms are very comfortable and clean, and I highly recommend the restaurant. The staff were very friendly and helpful. Great experience.

Review collected in partnership with Hilton Garden Inn
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Thank Jeff K
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to give us your feedback. We are happy to hear your experience with us was excellent. I will pass your kind words onto our staff, and we look forward to welcoming you back to our hotel.

Reviewed 12 April 2016

Love the hotel location, staff and accommodations. Very friendly, very clean, and wonderful environment. Meals that where provided by the hotel during the conference could of been set-up and better menu choices would be nice. Overall experience was wonderful and we will be back again next year. 4 stars in my books.

Review collected in partnership with Hilton Garden Inn
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Thank 814joyr
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for your feedback. I will be happy to pass these comments along to our restaurant staff, and use those comments to improve your experience. Look forward to having you back with us. Thank you for your business, and have a great day.

Gresham, United States
Reviewed 12 April 2016

I stayed at this hotel for a business conference. The check-in and check-out process was quick and painless. I appreciated the staff and how friendly they were with every encounter. If you are not a smoker and would like to have your window open on a beautiful day, I would suggest getting a room away from the tables and chairs...

Review collected in partnership with Hilton Garden Inn
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Thank Jill M
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for your review. We appreciate your comments regarding our staff, and I will be passing those comments along. When you come back to visit, please let us know your location preference, and we will be happy to place you where you would like based on availability. Thank you for your business, and feedback.

DeWitt, Michigan
Reviewed 8 April 2016

Really enjoyed this location. Was right next to a very nice outdoor shopping and restaurant area, including an REI store. Easy access to the highway. Only complaint, water pressure in shower could have been a bit better.

Review collected in partnership with Hilton Garden Inn
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Thank rickv666
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to review our hotel. I am glad to hear you enjoyed your stay with us, and your admiration for our location. We will look into the water pressure in the guest bathrooms. Thank you for bringing this to our attention. We appreciate your business, and your feedback. Thank you, and have a great day.

Reviewed 6 April 2016

The hotel is in a convenient location - essentially within the heart of the commercial Old Mill District. So if you are interested in shopping and overpriced dining, this is the place to stay. The hotel is also located on the Deschutes River trail which is nice for running and walking. There is also local access to the river itself....

Review collected in partnership with Hilton Garden Inn
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1Thank Jherime K
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to review our hotel. We appreciate your visit, and hope you will consider staying with us again. We also appreciate your comments and will take them under consideration as we work towards improving our property and our overall guest experience. I can understand the inconvenience of the outside lighting that shines inside the room....

Bend, Oregon
Reviewed 30 March 2016

This hotel wins for the friendly staff, clean rooms, comfortable beds and spacious rooms. We stayed in a double queen on the 3rd floor facing the parking lot. We had a three panel window to enjoy the sunrise. Breakfast was wonderful so we didn't feel like we needed to go out. Pool is a nice size for laps. Will stay...

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Thank Von S
Gene O, Manager at Hilton Garden Inn Bend, responded to this review

Thank you for taking the time to review our hotel. I am glad to hear you enjoyed our beds, rooms and staff. We appreciate your visit with us, and hope to see you again soon. Thank you again for the wonderful comments, and have a great day.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Garden Inn Bend is a business-friendly hotel located in Bend, close to Old Mill District, Les Schwab Amphitheater, and Deschutes Brewery. Free WiFi and parking. Nearby points of interest also include Tower Theater and Drake Park. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3-star property has a 24-hour business center and offers small meeting rooms. Complimentary wireless and wired high-speed Internet access is available in public areas. This Bend property has 191 square meters of event space consisting of conference/meeting rooms. Room service is available. The hotel offers a made-to-order breakfast. Guest parking is complimentary. Additional property amenities include ski storage, laundry facilities, and express check-out. 96 air-conditioned guestrooms at Hilton Garden Inn Bend feature complimentary weekday newspapers and windows that open. Accommodations offer city, river, or mountain views. Beds come with signature bedding. Accommodations include refrigerators and microwaves. Bathrooms feature shower/tub combinations and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels. Rooms also include blackout drapes/curtains, electronic check-out, and irons/ironing boards. Guests may request hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Housekeeping is available daily. ... more   less 

Additional Information about Hilton Garden Inn Bend

Address: 425 SW Bluff Dr, Bend, OR 97702-1367 (Formerly Ameritel Inn Bend)
Region: United States > Oregon > Central Oregon > Bend
Price Range: €133 - €320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Bend 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Ameritel Inn Bend Hotel Bend
Ameritel Hotel Bend
Bend Ameritel Hotel
Hotel Style:
#2 Business Hotel in Bend
#2 Family Hotel in Bend
#2 Romantic Hotel in Bend
#3 Green Hotel in Bend
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Bend staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony and a view of the mountains.”
 of 5 bubbles JasonA75, 19 Mar 2017 | Read review
“Overlooking the Old Mill”
 of 5 bubbles flosser201, 17 Feb 2017 | Read review
“Request 3rd floor rooms, river view with balcony. Worth the extra...”
 of 5 bubbles Pengramsn, 4 Feb 2017 | Read review
“All rooms are great - balcony/river view rooms especially so”
 of 5 bubbles hotelreviewer333, 17 Jan 2017 | Read review
“Ask for a room over looking the Old Mill which also gives you the mountain views.”
 of 5 bubbles jackh114, 14 Dec 2016 | Read review
5 of 5