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The Mayo Hotel

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#18 of 108 Hotels in Tulsa
Certificate of Excellence
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The Mayo Hotel
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444 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Dallas, Texas
Reviewed 6 October 2016

Wonderful boutique hotel in the heart of downtown Tulsa. The rooms are amazing, mine had a full living area, with a full kitchen with every piece of equipment you would need to feed a full party. Would definitely stay here again in the future.

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Helpful?
1Thank mrsooner
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear mrsooner, Thank you for the 5 star review. We appreciate your business immensely, and I am thrilled to know that you enjoyed your stay with us. We look forward to welcoming you in our hotel again. Warmest Regards, Lukas Vodicka Assistant General Manager

Reviewed 2 October 2016 via mobile

I was very excited to stay at this hotel because it looked very nice and seemed like there was good history. The hotel itself is very nice and the rooms are nice and modern. However, I found it strange that the suites had full kitchens but absolutely no dishes, utensils, or cups. It was completely empty. So what was the...

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Helpful?
1Thank Marissa K
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear Marissa K, Thank you for sharing your experience with us here on Tripadvisor. We always strive to impress our guests, and I regret that we were not able to achieve this excellence for you. I am confident that we could exceed your expectations should you decide to give us another chance. It would be my pleasure to personally oversee...

San Diego, California
Reviewed 1 October 2016 via mobile

Absolutely Stunningly! This was the venue for my daughter's wedding and I hope my photos speak for themselves? Upscale and high-class from the second you pull up out front. You are greeted by the valet or the doorman who were both well dressed in suits and quick to open doors and assist when necessary. The renovation of this iconic part...

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Helpful?
1Thank littlebombs
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear littlebombs, Thank you so much for taking the time to write this review. It was such a pleasure to have you with us for your daughter's special day. I could not be happier to read your positive feedback. Your comment about memories created in the Mayo is very flattering and rewarding to read. It absolutely expresses our philosophy and...

Reviewed 27 September 2016 via mobile

Treated extremely well by staff, the room I had was actually designed to be a residence or long term stay. Perfectly appointed, every convenience and shuttle service to places around downtown. What a pleasant change from a chain hotel. Highly recommend. Certainly worth looking at the phenomenal renovations that were done in restoring this building.

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Helpful?
1Thank sdarcy55
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear sdarcy55, Thank you so much for the glowing review. It is good to know that your stay went well, and that you enjoyed the different feel of our historic hotel. I also appreciate your kind comments regarding the service, and I will make sure to share them with our staff. We look forward to welcoming you in our beautiful...

Reviewed 27 September 2016

The building itself is absolutely beautiful. However, if you are interested in customer service, or staff acting like they care at all---I would head to another hotel. My family and I visited this weekend, spending over $3000.00 in room costs. We are willing to spend the money for the entire experience. This money was spent on room size only! The...

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Helpful?
2Thank Catharine W
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear Catharine W, I am truly sorry that you left our hotel with a bitter taste in your mouth. I assure you we did everything we could to help you resolve your issues. I apologize if you got the impression that our staff treated you in a rude manner. This should never happen, regardless of the situation. Please do not...

Oklahoma City
Reviewed 26 September 2016 via mobile

I really like this hotel. Reading the reviews I agree the rooftop bar is a little "clubby" - I have had a really nice time there and other times left for other options; depends on the vibe, I guess. I prefer the Boiler Room, but it closes earlier and we go upstairs. I learned last night the upstairs bar is...

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2Thank Hewsmom
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear Hewsmom, Thank you so much for your review. We appreciate your business and look forward to welcoming you in our hotel again. Warmest Regards, Lukas Vodicka Assistant General Manager

Nashua, New Hampshire
Reviewed 19 September 2016 via mobile

This hotel certainly is very beautiful and well decorated. The lobby is absolutely stunning and a great place to have a wedding. The rooms are very spacious and comfortable and modern. The hotel has very few amenities and only one restaurant which does not open till 7 AM. As a business traveler it makes sense a little difficult because you...

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Helpful?
1Thank Christine S
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear Christine S, Thank you for sharing your experience here on Tripadvisor. While our restaurant does not open until 7AM, I thought I would point out that we have a beautiful coffee shop in the hotel that opens at 6:30AM. I am genuinely sorry if the front desk seemed understaffed. I will certainly look into it and make sure that...

Houston, Texas
Reviewed 14 September 2016

Check in was smooth. Room quality/cleanliness was average. Boiler room restaurant and bar was good. The penthouse bar was unexpectedly club-like and perhaps a missed opportunity to create a classy roof top bar. Staff openly complained about how wild wedding parties happen too often at the hotel. Finally, the hotel is a mixed use development and half of the rooms...

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Helpful?
1Thank 35000ft
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear 35000ft, Thank you for taking the time to review our hotel. I just wanted to clarify that all the residencies are on completely separate floors from the hotel floors. Thank you for staying with us and we hope to see you in the future. Warmest Regards, Lukas Vodicka Assistant General Manager

Oxford
Reviewed 13 September 2016 via mobile

Internet never worked my entire stay. I correct that. It worked once. It took about 10 minutes to load one page. Staff was completely indifferent. They said to each of our people ( we were traveling as a group ) "you're the only one that has ever had a problem with it". Big suites with fridge, stove, oven, dishwasher BUT...

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Helpful?
Thank mortyvicar
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear mortyvicar, I am sorry to read that your stay did not go well. As a hotel that caters to business travelers, we definitely realize the importance of a reliable and fast internet. I apologize about any difficulties that you encountered. The majority of the time it works flawlessly, and I assure you that our IT immediately addresses any complaints...

Los Angeles, CA
Reviewed 13 September 2016

My husband & I went on a Route 66 road trip. We made last minute reservations &spent 1 night @ the Mayo. (we tried for a 2nd night , but they were full.) Our room was beautiful spacious & up to date. The public areas were elegant w/ a traditional feel. The bed & linens were luxurious. The reasons I...

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Helpful?
1Thank FranWRG

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Built in 1925, The Mayo Hotel was the place to be in Tulsa. Famous or not, our guests receive the superstar treatment they deserve. With 102 hotel rooms, we have more suites than standard rooms - and when we say standard, we mean spectacular. Room sizes from 500 square feet and up, there is plenty of room in this historic building to spread out. Be sure to visit The Mayo Museum and learn about our famous past and our promising future. ... more   less 

Additional Information about The Mayo Hotel

Address: 115 West 5th Street, Tulsa, OK 74103
Region: United States > Oklahoma > Tulsa
Price Range: €128 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mayo Hotel 4*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#11 Business Hotel in Tulsa
#13 Romantic Hotel in Tulsa
#20 Family Hotel in Tulsa
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Questions & Answers

Here's what travellers have asked, with answers from The Mayo Hotel staff and other travellers.
5 questions
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Questions? Get answers from The Mayo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room away from the alley!”
 of 5 bubbles kimberlys223, 15 Nov 2016 | Read review
“higher the better for noise.”
 of 5 bubbles M8271FHrobertc, 8 Sep 2016 | Read review
“Make sure to get a room with a tub the showers are not great.”
  • Bedroom
  • living room area
 of 5 bubbles amandahaggard, 22 Aug 2016 | Read review
“The suites are like one bedroom apartments, to be honest, with a full kitchen. Wonderful rooms.”
 of 5 bubbles gtyndall1125, 8 Jun 2016 | Read review
“Ask for a corner room*”
 of 5 bubbles 631travelgirl, 22 May 2016 | Read review
5 of 5