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The accommodations in the hotel were OK, and the desk clerks were courteous and helpful. However, in the middle of the night we were startled awake by a loud, piercing sound. When we called the front desk, the clerk informed us that a smoke alarm...More
Thank Elaine I
Response from Tommy M, General Manager at Holiday Inn Express Hotel & Suites PerryResponded 18 January 2017
I sincerely apologize about your experience. My front desk associates are fully authorized to compensate each situation. However, some just feel more comfortable doing so than others. I personally did not have the opportunity to speak with you. I was asked if the compensation would...More
I always hate giving bad reviews because I realize how hard companies and owners work to keep their customers happy. But in this world of companies that stand by and do absolutely nothing except apologize, here you go.
Traveling through and only needing the room...More
Response from Tommy M, General Manager at Holiday Inn Express Hotel & Suites PerryResponded 1 December 2016
I apologize that your stay was unsatisfactory. We always want each guest to have the best experience possible. After my front desk agent had offered to move you, we never did hear back from you, and I made the mistake of assuming that the...More
It's what you expect for a Holiday Inn Express. It's clean and nice, it seems a little older, but not bad at all. Our room was nice, clean, bed was awesome. It smelled a little musty so we ran the ac a little higher for...More
Thank MeLynda S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites PerryResponded 23 July 2016
Dear MeLynda S,
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our breakfast, beds, and cleanliness. However, I was concerned to see that you were not impressed with the...More
My husband and I were traveling from Arkansas to Nebraska to bring our daughter and Grandchildren back home to Arkansas we had made a reservation at this Hotel it was a halfway point for us to rest and regroup Upon check in the front desk...More
1 Thank janetodd544
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites PerryResponded 30 July 2016
First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message....More
I called ahead about 20 minutes after being on the road for over 12 hours. We arrived at about 3:30 am and Angie was amazing and helpful. She was able to get me a great price, and got me checked in quickly. Our room was...More
US$90 - US$312 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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