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The room keys didn't work the room stunk like smoke and smelled like dirty laundry. Dead cockroaches on the floor. They did return our money however our arrival was late at night and now we had to find a place for the family to sleep....More
Reserved a non-smoming room, booked into a room that reeked of smoke. Moved to another room. Toilet and television do not work. Notified the desk clerk around 5. I was told, "Well, that is not good." and to unplug the tv and plug it back...More
Very nice front desk lady. She was very happy and helpful and friendly. Room was nice , jacuzzi was cleaner than normal but still had to use washcloths to clean tiny hairs from it. The sink looked like somebody shaved and housekeeper left it. I...More
Clean. Nice breakfast. Coffee good. Fridge micro wave, wifi, lucky to get room because of cancellation. Heater and air did not work. Had elevator to second floor. Laundry. Desk provided us with a small fan. Room air close needed to leave door open to freshen
We have used this hotel for several years. This time was a big disappointment! The first room smelled like cigarette smoke covered with air fresheners so we requested a different room. The second room had a minor cigarette smell, but was more acceptable. The beds...More
US$58 - US$88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from Maheshw37086 | Property representative |
I am surprised to note that you have had a very unpleasant stay with us and shocked to note the issues you have experienced. We have not had any such complaints of our rooms and the said room is always occupied... More
I am surprised to note that you have had a very unpleasant stay with us and shocked to note the issues you have experienced. We have not had any such complaints of our rooms and the said room is always occupied. We checked again to make sure that all our A/Cs and fittings comply to the industry standards. I also noticed your concerns of the breakfast which is a main attraction at our property and well reviewed and received. I am unable to find the timeline of your reservation and stay for further fact finding. Please let us know your stay dates.
However I apologize on behalf of our entire team for not exceeding your expectations.