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Sheraton Oklahoma City Downtown Hotel

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Sheraton Oklahoma City Downtown Hotel
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636 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Oklahoma City Downtown Hotel
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Showing 624: English reviews
Reviewed 24 March 2015

Staff were great, room was very clean and comfortable, valet were on top of things. Thank you for not falling short of responsibilities Sheraton, the staff should be proud and all looked happy to work there.

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Helpful?
Thank Robert L
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello Robert L, Thank you from the staff and management at Sheraton Hotel Downtown Oklahoma City, OK for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you found our rooms to be clean and comfortable...

Ponca City, Oklahoma
Reviewed 22 March 2015

This is one of the priciest hotels in downtown OKC. The rooms were nice, the staff were friendly. We choose this hotel because of its location and parking structure. The structure was under renovation so we had to park blocks away and then could not remember where we parked. We did have the option of paying for valet parking but...

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Helpful?
Thank DonReneeY
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. ps The parking garage renovation is completed!!! Sincerely, Rafael A. Carmona Director of Hotel Operations

Saint Louis, Missouri
Reviewed 18 March 2015 via mobile

We have stayed at the Sheraton OKC many times and enjoyed every visit. It's in a great location and walkable to the sites in downtown. We enjoyed the manager's reception they have on Wednesday nights. Patricia Alva greeted us and was so welcoming and willing to assist us in any way we needed. We look forward to our next visit.

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Helpful?
Thank bluehawks47
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Valued Guest, Thank you for the great review of our hotel! We are happy to learn that you enjoyed our SPG reception. We look forward to welcoming you back soon. Sincerely, Rafael A. Carmona Director of Hotel Operations

Colwich, Kansas
Reviewed 17 March 2015

We had booked two nights at the Sheraton through Priceline. When we arrived we were greated by staff in a rush to valet our car. We quickly gathered up and threw everything on a cart. When we went to check in we were told that bedbugs had been found in a room and that they had to close off several...

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Helpful?
Thank trima67030
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

A TripAdvisor Member
Los Angeles, California
1 review
Reviewed 16 March 2015 via mobile

I would just like to say that the customer service we received was amazing. At check in they provided my daughter with a toy just for staying at the hotel. My daughter was so excited to see a wagon full of toys. I have never seen a hotel do that before in all of my travels. At the time of...

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Helpful?
Thank A TripAdvisor Member
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are happy to learn that your daughter enjoyed searching for a toy upon arrival. We are also glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

Reviewed 13 March 2015

The Sheraton of Oklahoma city was a nice facility, which it should be for the price. Our stay was just so-so and although the things that I found disappointing are not major, I still would not book there again. Items an upscale facility that you should expect: -A bar of soap to wash your hands at the bathroom sink. -A...

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Helpful?
Thank dmblnd74
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. Your candid comments are greatly appreciated and will be shared with all managers. We hope to welcome you back to our hotel very soon! Sincerely, Rafael A. Carmona Director of Rooms Operations

Oklahoma City, Oklahoma
Reviewed 12 March 2015

There were a few issues with my reservation when I left Baltimore. By the time I arrived, Patricia, Marissa, and Jeremy had it completely taken care of for me. Not a single inconvience for me. They were great!

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Helpful?
Thank Rodlooney88
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel and comments made about our associates. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

Terrell, Texas
Reviewed 12 March 2015

Hotel walls are very thin and the noise level was off the chart both nights we stayed. Managment stated we have security that walks the halls. Well they didn't walk the halls on the 5th floor! The security is a sign they post in the hallway that says "Please keep quite between 11 PM and 7 AM. Really

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Helpful?
Thank Rhona M
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

Reviewed 11 March 2015 via mobile

This hotel is quite good, the ambient, and also the facilities. The room is not include a free wifi, if you want, you must pay with your credit card. But in the lobby there is a free wifi area. And if you attending a conference and Sheraton is the official hotel for it, usually it provides a free wifi. Overall...

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Helpful?
Thank farisrosihan
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael A. Carmona Director of Rooms Operations

Owasso, Oklahoma
Reviewed 10 March 2015

During my stay there on New Years Eve the hotel and all the staff was very helpful and professional . I had my family also stay with us and reserved 2 rooms that night , every request we had they took great care of us. I had problems with the billing after we had left several days later and Mrs...

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Helpful?
Thank tonloc2015
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! I will ensure Patricia is recognized for her outstanding service. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Sheraton Oklahoma City Downtown Hotel. When you arrive at our downtown Oklahoma City downtown hotel you will immediately feel a sense of welcome and relaxation. Located next to the Cox Convention Center, across from the Ford Center Arena, and just a few short blocks from the Bricktown Entertainment District, the Sheraton Oklahoma City Downtown Hotel is the metro's largest business and convention hotel.Why do friends and colleagues gather at Sheraton The proof is in our signature amenities. Get a great night's sleep on our signature Sheraton Sweet Sleeper℠ bed. Break a sweat in our fully equipped fitness center. Savor the authentic tastes of the Southwest at 1889 Land Run Cafe. Or leave your laptop at home and stay connected to work in our Link at Sheraton business center.Located just two blocks from the legendary nightlife of Bricktown, our hotel puts you in the center of fantastic Oklahoma City Attractions. Cheer on the OKC Thunder, learn about the brave men and women who tamed the Wild West at the National Cowboy & Western Heritage Museum. See the animals of the world at the Oklahoma City Zoo. Or press your luck at the Remington Park Racing Casino. ... more   less 

Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: 1 N Broadway, Oklahoma City, OK 73102-9212
Region: United States > Oklahoma > Oklahoma City
Price Range: €115 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Oklahoma City Downtown Hotel 4*
Number of rooms: 385
Reservation Options:
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton
Hotel Style:
#6 Luxury Hotel in Oklahoma City
#28 Business Hotel in Oklahoma City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Oklahoma City Downtown Hotel staff and other travellers.
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Questions? Get answers from Sheraton Oklahoma City Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have really nice city views & there is a business lounge”
upandawaytravel, 30 Mar 2017 | Read review
“much better hotels in OKC for the Money”
MYOLDGLORY, 16 Mar 2017 | Read review
“most of the rooms face E or W and each has advantages - we like the W because of the Oklahoma sunsets and the view of the Devon Tower”
28BH, 13 Feb 2017 | Read review
“All rooms were clean but maybe ask for newer sections because of noise?”
sbri09, 5 Feb 2017 | Read review
“Recommend the 14th floor - great view of fantastic sunrise but still quiet”
MiltonMom2017, 26 Jan 2017 | Read review
5 of 5