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WoodSpring Suites Oklahoma City Southeast

Traveller (2)
Room & Suite (12)
Business Centre & Event Rooms (1)
Overview
4112 E I 240 Service Rd, Oklahoma City, OK 73135-1750 See on map
AMENITIES
Free Wifi
Free Parking
Kitchenette
Wheelchair Access
Self-Serve Laundry
Air Conditioning
Pool
2.5 Star accommodation
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews(34)
Traveller rating
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Charlie O
Fayetteville, Arkansas
20
Reviewed 6 days agovia mobile
My job takes me from Coast-to-Coast, usually staying in a locale for a month or more. I've stayed in every Major National Brand property, but I have never had a better experience than this Woodspring Suites on I-240 in Oklahoma City! Clean, quiet, and conveniently located just minutes away from both downtown Oklahoma City, and the University of Oklahoma Campus in Norman. General Manager, Shane Dennis is always available and has assembled a great team from Assistant Manager Keyke Osborne and Tre Hammons at the front desk, to maintenance engineer Justin, and Lulu in housekeeping! One couldn't ask for a friendlier or more accommodating staff! In the words of the Terminator, "I'll Be Back"! Thanks again for making a guest feel like family!
Thank Charlie O
Response from Julia R, Guest Relations at WoodSpring Suites Oklahoma City Southeast
Responded 4 days ago
Thank you, Charlie, for this fantastic and thoughtful review! There is no greater compliment than when a guest lets us know we made him feel right at home and part of our family. We're so glad we've made your experience at WoodSpring Suites a wonderful one. We can't wait to see you again next time!
Anna W
10
Reviewed 3 Jul 2018via mobile
Please beware and avoid this hotel and his company altogether the staff is rude. The reception at the front desk she disappears after certain hour and can't get ahold of anyone after hours. Roaches in the room that I have pictures of. Roaches were inside freezer crawling on the wall and also coming out of my dog's food bowl. I wasn't even in the room one day I checked out in the middle of the night and went to another hotel. I called the woodsprings Hotels customer service to complain about the Roman cancel my reservation, customer relations told me that the manager of that building said no roaches were found and there will be no refund. Avoid this Branch hotel at all cost do not go there very poor no refund policy customer service is horrible, staff is rude and very unprofessional.
Thank Anna W
Response from Julia R, Guest Relations at WoodSpring Suites Oklahoma City Southeast
Responded 9 Jul 2018
Thank you for taking time to leave a review. I'm so sorry you had a bad experience during your stay that left you with a bad impression of our hotel. We pride ourselves in providing great service and I'm sorry that was not your experience this time. I hope you’ll give us another try to enjoy our usual friendly, exceptional service.
Mark R
10
Reviewed 4 May 2018
We will never stay at this hotel chain ever again. The General Manager is very rude. We have ask for a stopper for the bathtub for 3 days in a row and still do not have one. We ask about an ironing board the have one for the entire hotel (we told they have one in every room) I am 100% VA Disable and Tax Exempt, they will not accept it and charged me taxes and told me if I did not like it go somewhere else. The regional manager has not returned my call for 3 days now. The front desk clerk will disappear for 15-20 minutes at a time and leave you standing there.
Thank Mark R
Response from Julia R, Guest Relations at WoodSpring Suites Oklahoma City Southeast
Responded 7 May 2018
Thank you for your review and detailed comments. We are terribly sorry to hear that our hotel did not live up to your expectations especially from a service point of view during your visit. We pride ourselves in delivering excellent service and super clean rooms so we were unhappy to hear that this was not your experience. We wish you well in your future travels.
Ty C
10
Reviewed 17 Feb 2018via mobile
The staff is not aware of the mail I've gotten packages delivered and go to the front desk and they say that they are not there and they are there but there not smart enough to look in the right spots they don't offer smoking rooms and a very slow elevator
Thank Ty C
Response from Julia R, Guest Relations, Corporate Liaison at WoodSpring Suites Oklahoma City Southeast
Responded 20 Feb 2018
We are sorry that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a comfortable, friendly guest experience and will continue to provide feedback and training to ensure guest expectations are met.
Slaters E
10
Reviewed 23 Dec 2017
Wood Springs Suites is a budget priced alternative for the long term stay traveler. They always accommodate my needs and bend over backwards to make my stay as affordable and enjoyable as possible. Easy access to I240 and downtown Oklahoma City.
Thank Slaters E
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About
Description
WoodSpring Suites Oklahoma City Southeast is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every More room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Style
Best Value
Room types
Kitchenette
Hotel class
Hotel Style
Best Value
Room types
Kitchenette
Number of rooms
121
Price range
US$43 - US$73 (Based on Average Rates for a Standard Room)
Formerly known as
Value Place Oklahoma City, Oklahoma (Southeast)
Location
United States > Oklahoma > Oklahoma City
Hotel class
Hotel Style
Best Value
Room types
Kitchenette
Number of rooms
121
Price range
US$43 - US$73 (Based on Average Rates for a Standard Room)
Formerly known as
Value Place Oklahoma City, Oklahoma (Southeast)
Location
United States > Oklahoma > Oklahoma City
Photos
Traveller (2)
Room & Suite (12)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
faithbrittany1123
8 April 2017|
Answer
Response from WoodSpringSupport | Property representative |
Yes. We recently made most of our hotels pet friendly including this one. Restrictions apply. See our site for details.
0
Votes
Room Tips
"Do not stay here"
MarkR5997
4 May 2018
Read review
"Not a place to stay if on vacation for a week."
pveja
12 Apr 2015
Read review
"really don't know except to see if they have a room with a bigger bed and a chair or couch"
mrpest
28 Sep 2014
Read review
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