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Fairfield Inn Oklahoma City South/Crossroads Mall

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Traveller (15)
Room & Suite (16)
Pool & Beach (2)
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Overview
  • Excellent22%
  • Very good41%
  • Average16%
  • Poor15%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn Oklahoma City South/Crossroads Mall
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Offers from Fairfield Inn Oklahoma City South/Crossroads Mall
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (86)
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LanguageEnglish
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All reviewstexas roadhouseparking lotroom was very clean and comfortablefriendly front desk staffonly stayed one nightan older hotelwould definitely stay here againhighwaylaptophousekeeping
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1 - 5 of 86 reviews
Reviewed 2 weeks ago via mobile

We stayed here for OU graduation weekend. The hotel is adjacent to the old Crossroads Mall...now abandoned/closed and boarded up. We had three rooms reserved for executive king and one double queen room. However, they did not have but two of the executive king rooms...More

Thank Reagan10
Response from David D, General Manager at Fairfield Inn Oklahoma City South/Crossroads MallResponded 2 weeks ago

Dear Reagan10, Thank you for choosing to stay at the Fairfield Inn Oklahoma City South and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

Reviewed 23 March 2018 via mobile

Beds were very soft, flat pillows, didn’t sleep well. Needs USB PLUGS in lamps, staff very friendly. Continental breakfast looked like a good selection, but my husband never eats at them. Not many TV channels. Picked this motel cause we were to tired to look...More

Thank rontrace
Response from David D, General Manager at Fairfield Inn Oklahoma City South/Crossroads MallResponded 26 March 2018

Hello there, I would like to start off by thanking you for taking time out of your busy day to write about your experience with us. We love to hear about our guest experiences as, it helps us learn and grow. I am happy to...More

Reviewed 28 January 2018 via mobile

I’m laying her writing this review before 5am because I’m so uncomfortable in the bed I can’t sleep. The mattress must be really old and broken down or something because my husband and I keep rolling into each other to the center of the mattress....More

Thank BixbyMomTog
Response from David D, General Manager at Fairfield Inn Oklahoma City South/Crossroads MallResponded 30 January 2018

Hi BixbyMom, thank you for your feedback. I am very disappointed to hear that your stay with us was less than stellar. I am not pleased to hear about the lack of product in our vending machines and how our beds were not comfortable at...More

Reviewed 16 December 2017 via mobile

My husband and I stayed here on our trip to Texas. The staff is nice but the bed was terrible worse bed we have slept in. Also the sheets were worn out and did not stay on the mattress This hotel is not a normal...More

Thank Sandy4738
Response from David D, General Manager at Fairfield Inn Oklahoma City South/Crossroads MallResponded 19 December 2017

First of all, I would like to thank you for staying with us at the Fairfield Inn and would also like to thank you for filling out a review for us. We appreciate any knowledge our guests can share with us to help improve ourselves....More

Reviewed 13 November 2017

The desk clerk, Sherrie, was extremely helpful. The room I was assigned had a window that wouldn't close all the way. It was open 2" and wouldn't shut. How could that even happen? Wouldn't housekeeping notice that the window wouldn't shut? We got in late,...More

Thank swatkitty
Response from David D, Front Office Manager at Fairfield Inn Oklahoma City South/Crossroads MallResponded 15 November 2017

First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case,...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Indoor pool
Details
Price range
US$76 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (16)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (1)
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Room Tips
"Pick another hotel"
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"Ask for away from the highway."
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"I don't recommend any rooms in this hotel."
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"Ask if there are newer beds that may be firmer.. if you LIKE firm. Also we always ask for rooms near the..."
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