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Holiday Inn Express Oklahoma City Northwest Quail Springs

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Holiday Inn Express Oklahoma City Northwest Quail Springs
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172 Reviews from our TripAdvisor Community

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Showing 168: English reviews
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Reviewed 4 weeks ago via mobile

Spent the night here passing through OK City. Newer hotel, no tub in room, just walk in shower. No pool or hot tub. Using note from previous trip advisor post we asked for fridge to be brought to room that worked well. Overall nice place with food places near by.

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Helpful?
Thank Doug G
Columbia, Missouri
Reviewed 13 February 2017

Everything you should expect from a motel. Clean, nice rooms, excellent breakfast. Staff was always available, friendly and helpful. Oklahoma City is full of surprise toll roads that you enter without knowing there is a toll, how much it is, or that exact change is required.

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Thank Toolooze
Magnolia, Arkansas
Reviewed 7 January 2017 via mobile

We enjoyed our overnight stay here. I had mistakenly booked the night on my app for the night BEFORE. Josh was able to move our night to the correct one and not charge us for two nights. Only improvement I could tell was the one girl working the breakfast wasn't really paying attention to what was running out etc. Both...

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Helpful?
Thank Lfferg
4057518900hie, General Manager at Holiday Inn Express Oklahoma City Northwest Quail Springs, responded to this review

Thank you for the 5 star review and taking the time to leave your comments. I am so glad we were able to get you in for the correct night. I'm sorry to hear about your breakfast issue. It will definitely be addressed. I am glad you were pleased with your stay and hope you come back to see us.

Altus, OK
Reviewed 1 January 2017

My family and I stayed here for New Year's Eve We chose this location to escape the pricey rooms in Bricktown. Price and location here were excellent. Our two room king suite was on the third floor, was very clean, had a nice microwave, refrig, and small dining table. Breakfast and wifi included. We would definitely stay at this location...

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Thank DerylBetty
4057518900hie, General Manager at Holiday Inn Express Oklahoma City Northwest Quail Springs, responded to this review

Happy New Year! Thanks so much for the great review. We are glad you loved our hotel and hope to see you again soon!

Birmingham, Michigan
Reviewed 31 December 2016

The street address is just an access lane to the hotel. Try setting your navigation to 3520 W. Memorial Road. Likewise, navigation inside the hotel is confusing. There are no signs or decorative landmarks in any of the corridors. Most hotels have enough features and variation in the hallway to avoid mistakes. Not this one!

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Helpful?
Thank JamesRobinsonLowe
IHGService, Guest Relations Manager at Holiday Inn Express Oklahoma City Northwest Quail Springs, responded to this review

Dear JamesRobinsonLowe, Thank you very much for taking the time to share your comments online. Please allow us to apologize for the challenges you had in getting to our hotel. We have taken note of your comments and we will use it for review and improvements. Thank you for staying and we all hope to have an opportunity to serve...

Washington
Reviewed 30 December 2016 via mobile

We stayed here a few nights during Christmas. The desk was kind and helpful, the breakfast was the same at most HIEs. We had just a few things that would have made it more accommodating. There was no refrigerator. Our first night we stopped at a convenience store on the way and picked up waters, juices, and protein shakes only...

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Helpful?
Thank Tiffany W
4057518900hie, General Manager at Holiday Inn Express Oklahoma City Northwest Quail Springs, responded to this review

Hi Tiffany! Thank you for your review. Microwaves and refrigerators come in all of our suites. We do have micro-fridges that we can bring to your room if you are not in a suite. Next time you are in town, please let us know and we would love to make sure you have one upon check-in. I am glad you...

Reviewed 16 November 2016 via mobile

Safe location. Roomy and clean. The facility is conveniently located in NW OKC and close to many restaurants. The beds were comfortable and the rooms were clean. The staff was super friendly. Good choice with a good price point.

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Thank W P
Reviewed 18 October 2016

Would have been a really nice room if it had been clean. It just wasn't. Smelled funny, kinda moldy. Wanted to ask for another room but didn't. After we got used to the smell it was okay. Took me a couple of days to get that smell out of my nose. Would not recommend this to anyone!

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Thank Melissa G
IHGService, Guest Relations Manager at Holiday Inn Express Oklahoma City Northwest Quail Springs, responded to this review

Dear Melissa G, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry if the quality of the room received particularly its cleanliness and smell let down your stay....

Reviewed 30 September 2016

Great service, welcomed as you arrive, welcomed back as you leave, friendly, knowledgeable and attentive staff. Customer service is always A+ at holiday inn. Prices right on point. Breakfast is free, with plenty of options. Strong wifi, can get work done. Clean and comfortable rooms, plenty of room to stretch out and relax. Buuuut ..... where is the fridge &...

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Thank John F
Cape Girardeau, Missouri
Reviewed 25 September 2016 via mobile

Room clean and spacious. However I was not asked when checking in if I was a member of the reward club. I had to tell the lady that I was a member and had to give her my membership number. No microwave or ref in room. Other Holiday Inn Express offer microwaves and ref. The Internet has a password. However...

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Helpful?
Thank rphillips3
IHGService, Guest Relations Manager at Holiday Inn Express Oklahoma City Northwest Quail Springs, responded to this review

Dear rphillips3, Thank you for your feedback regarding your stay at Holiday Inn Exp Oklahoma City NW Quail Springs, OK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room size and cleanliness. However, we’re sorry we fell below your expectation regarding customer service, room amenities...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our guests will experience luxurious accommodations and a plethora of amenities including a hot breakfast served daily, wired and wireless high-speed Internet, business center, fitness area, and meeting room. All guest rooms feature plush new bedding, an enhanced bath experience, multimedia flat panel TVs. Executive suites provide you with separate bedrooms from the living area and feature electric fireplaces, recliners, and a dining area. ... more   less 

Additional Information about Holiday Inn Express Oklahoma City Northwest Quail Springs

Address: 3520 NW 135th Street, Oklahoma City, OK 73120
Region: United States > Oklahoma > Oklahoma City
Price Range: €92 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Oklahoma City Northwest Quail Springs 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Oklahoma City Northwest Quail Springs Hotel Oklahoma City
Hotel Style:
#17 Romantic Hotel in Oklahoma City
#25 Family Hotel in Oklahoma City
#32 Business Hotel in Oklahoma City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Oklahoma City Northwest Quail Springs staff and other travellers.
2 questions
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Houston, Texas
10 months ago
over a year ago

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Questions? Get answers from Holiday Inn Express Oklahoma City Northwest Quail Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our king suite was perfect.”
 of 5 bubbles DerylBetty, 1 Jan 2017 | Read review
“Don't stay here.”
 of 5 bubbles , 18 Oct 2016 | Read review
“2nd floor or above for quiet room.”
 of 5 bubbles Channie055, 10 Mar 2016 | Read review
“Suite 300 is great”
 of 5 bubbles JPD153, 11 Dec 2015 | Read review
“They only have a couple of big rooms. If you need one that sleeps more than 4 then it's a good idea to book early.”
 of 5 bubbles 430denverp, 3 Dec 2015 | Read review
5 of 5