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Hilton Garden Inn Norman

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#6 of 24 Hotels in Norman
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Norman
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434 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Norman
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Showing 434: English reviews
Garland
Reviewed 27 November 2016

Thanks to all staff members working during a very difficult time time. Everyone was very helpful and never once had any issues with our stay. Desk clerks were very helpful with location and directions for those not from the area. Thank you all for everything.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank vargase24
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear vargase24, Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay. We look forward to serving you again on your next visit to Norman! Best Regards, Keith E. General Manager

Norman, United States
Reviewed 25 November 2016

The night of Nov. 21, 2016, the bar was closed. The next morning, there was no breakfast as is customary with Hilton Garden Inn. I stay at Hilton Garden Inn because I know what to expect. If they had warned me when I made my reservation or checked in, I would have stayed somewhere else.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank O7456LXrobertm
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear O7456LXrobertm We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

Houston, Texas
Reviewed 20 November 2016

The Embassy was booked durring my visit to Norman the Garden inn was a good back up choice. Only wish they served complimentary breakfast. In addition I wish the bar area had a larger tv to watch sporting events.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank E8860UUsamuels
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear E8860UUsamuels, Thank you for taking the time to provide your feedback. We look forward to serving you again on your next visit to Norman! Best Regards, Keith E. General Manager

Texas
Reviewed 20 November 2016

And they didn't even recongnize me as one until my gold counter parts checked in after is (we're silver). Otherwise, it was a great stay. Breakfast was delicious but pricy if you don't earn a complementary one

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank marybZ2486OQ
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear marybZ2486OQ, Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed the breakfast. We look forward to serving you again on your next visit to Norman! Best Regards, Keith E. General Manager

Houston, Texas
Reviewed 13 November 2016

Hotel was okay, rooms were not dirty as some other recent reviews imply, and were cleaned each day. Breakfast was good quality, and timely. Overnight rate increased by $170 per night for the weekend due to the home game for OU.

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Helpful?
Thank SoonersfromHouston
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear SoonersfromHouston, Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay. We look forward to serving you again on your next visit to Norman! Best Regards, Keith E. General Manager

Texas
Reviewed 8 November 2016

Not a true picture across the USA maybe they had a rough weekend and no one showed up for cleaning the rugs floors windows walls .we stayed here once befor it was new clean Many stays at this hotel chain found beautiful places that were all clean

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank katherinebV9843WG
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear katherinebV9843WG, Thank you for providing your feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure...

Dallas, Texas
Reviewed 1 November 2016

The sheets were soiled when I arrived. I was pretty sure the room was never properly cleaned. When I asked for the sheets to be changed, the guy who showed up tried to convince me that they were ok, even though the red and yellow giant spots were very obvious. The food staff sucked. The food itself was ok. But...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Matthew M
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear Matthew M, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have...

olathe, ks
Reviewed 18 October 2016

Rooms are dated and small. Window based air conditioner is unfiltered and spread pollen throughout room - I could barely breath by the end of the night. Adjustment on the "sleep number" bed was not accurate and could not be adjusted to match the other side of the bed. Why two adjustments in a double bed anyway, I'm not quite...

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Helpful?
Thank ranwin33
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear ranwin33, Thank you for taking the time to provide your feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try...

Prosper, Texas
Reviewed 18 October 2016

Great location near campus, excellent front desk and rooms and bed were great. The hotel is right off of I35 so it's easy on easy off to go nearly anywhere. Lots of restaurants close by to choose from as well.

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Helpful?
Thank Murray S
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear Murray S, Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay. We look forward to serving you again on your next visit to Norman! Best Regards, Keith E. General Manager

Wellington, United States
Reviewed 18 October 2016

Hilton has always been consistent with delivering a clean room at a good price. This hotel continued this experience. The room was clean and promptly serviced. The staff in knowledgable of the surrounding area which helps with recommendations.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John C W
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear John C W, Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed the clean room and the staff. We look forward to serving you again on your next visit to Norman! Best Regards, Keith E. General Manager Delete Response

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Norman is ideally located just minutes from the University of Oklahoma and features spacious guest rooms, complimentary WiFi and an on-site Great American Grill restaurant. ... more   less 

Additional Information about Hilton Garden Inn Norman

Address: 700 Copperfield Dr, Norman, OK 73072
Region: United States > Oklahoma > Norman
Price Range: €92 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Norman 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Norman Hotel Norman
Hilton Norman
Hotel Style:
#4 Business Hotel in Norman
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Norman staff and other travellers.
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Edinburgh, United Kingdom

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Questions? Get answers from Hilton Garden Inn Norman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the opposite side of the hotel from the highway were super quiet.”
 of 5 bubbles tinao814, 5 Feb 2017 | Read review
“Second floor is very good”
 of 5 bubbles AndersonMancebo, 5 Jan 2017 | Read review
“Doors seemed to be well insulated as we did not hear much in the way of hall chatter.”
 of 5 bubbles 257brucea, 22 Nov 2016 | Read review
“Sign Up for Hilton Honors for free amenities when booking”
 of 5 bubbles jennazag, 7 Sep 2016 | Read review
“Go for EVEN numbered rooms. Face west away from I-35 and Airport.”
 of 5 bubbles tedb548, 18 May 2016 | Read review
5 of 5