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Riverwind Hotel

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#1 of 24 Hotels in Norman
Certificate of Excellence
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Riverwind Hotel
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375 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Amarillo, Texas
Reviewed 2 days ago NEW

We really like the entire staff there. Everyone is very helpful and try their best to make your stay at the hotel great! Amy, Diana and Kevin go out of their way to help you with whatever your needs might be. They are great really.

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Helpful?
Thank kats6611
Emporia, Kansas
Reviewed 5 days ago NEW

Reservation made over a month in advance. When we arrived only had one room reserved and we needed two. In their defense they were able to find us two rooms next to each other after a short wait....The facility is not very old but the rooms were not clean. However, the beds were made and we were tired. Looked like...

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Helpful?
Thank Mike B
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Dear Mike B, We appreciate your feedback on TripAdvisor. This is unfortunate that you encountered this during your stay, and is unacceptable. We thank you for bringing these matters to our attention, as it will be addressed with our staff and management. We hope you will give us another chance in making your stay unforgettable, as our goal is to...

Aledo, Texas
Reviewed 2 weeks ago

We've stayed at this casino hotel several times. Our stays have always been pleasant but this last time around they went the extra mile so I was moved to write this review. My iphone5 was out of charge and I forgot my charger. I inquired about a charger and much to my surprise, Diana, the lady at the front desk...

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Helpful?
Thank 5823jvbe
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

Your review of the Riverwind Hotel was very helpful and positive. I wanted to let you know that it is our goal is to provide our guest with the upmost amazing experience every time they visit the Riverwind Hotel. Your nice words are invaluable in helping us make the Riverwind Hotel become your very favorite place for fun and relaxation....

Lampasas
Reviewed 2 weeks ago

This is a really nice hotel. The rooms are clean, the beds are comfortable and the staff are the friendliest and helpful people I have ever experienced in a hotel. It is difficult to explain but for example when talking with the desk clerk, whom I later learned was Kyle, he comes across like I am here to help you,...

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Helpful?
Thank 377JohnK
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

We truly appreciate your feedback on TripAdvisor and thank you for rating us five stars! You review is priceless to making your stay extraordinary every time you visit the Riverwind Hotel. Our goal is to take the time to make sure our guest feel welcomed, and at home. We thank you for the kind words about the hotel and staff....

Amarillo, Texas
Reviewed 2 weeks ago

We enjoyed ourselves so much in the casino , we decided to get a room for Saturday night..Luckily , there was one available , so we checked in . Everyone from the casino guest services , to the hotel desk were very friendly and eager to help...the delicious cookies at the hotel desk were a nice touch..the room was very...

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Helpful?
Thank bcovey
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

We thank you for you positive feedback and thank you for sharing on TripAdvisor. You reviews are important to making the Riverwind Hotel your favorite spot to have fun and relax. We thank you for the nice comments about the hotel and staff. We truly thank you for choosing the Riverwind Hotel. You appreciate your feedback, as your review is...

Reviewed 3 weeks ago via mobile

I stay here at least twice a month. Never fails service is always excellent. I have to mention Ashlie at the front desk. Doesn't get any better than her! She has always greeted me by name! She is so sweet. She knows her customers and treats them very well. She noticed that my room was not what I usually got...

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Helpful?
Thank John N Mary H
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

Your review is invaluable to making your stay wonderful every time we get the chance to exceed your expectations. I wanted to let you know that it is our goal to provide our guests with the most extraordinary experience every time they visit the Riverwind Hotel We take pride in delivering legendary service to every guest, every time. Your kind...

Reviewed 3 weeks ago

We go here at least once a month. It's clean and not smoky like a lot of casinos. The hotel is really nice. Friendliest staff ever. Always fresh brewed coffee and fresh baked cookies in the Hotel Lobby for your taking. This is our favorite casino/hotel. The rooms are clean and very nice. If you stay on the 3rd floor...

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Helpful?
Thank Kathryn C
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

Your review of the Riverwind Hotel was very helpful and positive. I wanted to let you know that it is our goal to provide our guests with an amazing and enjoyable experience every time they visit the Riverwind Hotel. Your nice words are priceless in helping us make the Riverwind Hotel become your very favorite place. I am thrilled you...

Stillwater, Oklahoma, United States
Reviewed 4 weeks ago

We have visited the Riverwind Hotel on the average of once or twice a month for the past 5-6 years and would highly recommend to anyone. The minute you walk in the door you are greeted with a smile and acknowledged by name by Ashli and Christy. They go above and beyond to make the best of our stay each...

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Helpful?
1Thank Vickie G
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

Dear Vickie G, Your review of the Riverwind Hotel is very positive and helpful, as we truly appreciate you rating us five stars. We thank you the nice review about the hotel, including Ashli and Christy, both are great assets to our team. Our goal is to go above and beyond for our guest to make their stay extraordinary every...

Reviewed 4 weeks ago

Had a lovely stay at the Riverwind the weekend of February 24-26. Booked the room online and was disappointed to find there was not a room available for the last night of my intended stay. Upon arriving at the hotel, I asked the very pleasant Diana to see if she could find a room for us on Saturday night after...

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Helpful?
Thank Phyllis S
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

We thank you for sharing your feedback on TripAdvisor. Your review is important to us making your stay at the Riverwind Hotel enjoyable. Our goal is to make sure our guest have a special stay and making them feel at home everytime. We truly appreciate your review, as it is valuable to making your stay memorable. I am glad Diana...

Alpharetta, Georgia
Reviewed 4 weeks ago via mobile

Great place to stay. Ample parking and location is just off interstate 35. Lot off good places to eat nearby. The breakfast was a little bit of a disappointment. More with the process the actual breakfast was good. On a Thursday evening this place was fully alive and kicking

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Helpful?
Thank gomia1979
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

Thank you for letting us know how we are doing and sharing your experience on TripAdvisor. Your Review of the Riverwind Hotel is important to us making your stay extraordinary. Our goal is to provide the upmost time for our guest to relax while having fun. It is unfortunate that your experience with the breakfast process was not up to...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Concierge

Additional Information about Riverwind Hotel

Address: 2901 Bankers Ave., Directly behind Riverwind Casino, Norman, OK 73072
Region: United States > Oklahoma > Norman
Price Range: €91 - €174 (Based on Average Rates for a Standard Room)
Number of rooms: 100
Hotel Style:
#1 Family Hotel in Norman
#1 Romantic Hotel in Norman
#2 Business Hotel in Norman
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Questions & Answers

Here's what travellers have asked, with answers from Riverwind Hotel staff and other travellers.
5 questions
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Cement, Oklahoma
Houston, Texas
over a year ago
Norman, Oklahoma
over a year ago

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Questions? Get answers from Riverwind Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor goes to the Casino”
 of 5 bubbles kats6611, 28 Mar 2017 | Read review
“If you are going to gamble and not spend much time in the room it will be fine. If passing through stay somewhere else.”
 of 5 bubbles 878MikeB878, 25 Mar 2017 | Read review
“second floor has hallway access to casino without going outside”
 of 5 bubbles bcovey, 13 Mar 2017 | Read review
“If you play the casino and use their cards you will likely get comped rooms. If not a discount on rooms.”
 of 5 bubbles kathryncG3994ZM, 4 Mar 2017 | Read review
“Access to Riverwind Casino”
 of 5 bubbles killgores, 19 Feb 2017 | Read review
5 of 5