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Riverwind Hotel

#2 of 24 Hotels in Norman
Certificate of Excellence
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04/06/2017 05/06/2017
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Riverwind Hotel
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385 Reviews from our TripAdvisor Community

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Showing 385: English reviews
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Reviewed 2 weeks ago via mobile

The hotel staff and room were amazing walked in our room and they had a card for us and candy in the shape of a heart and the towels on the bed in the shape of swans. The GM made it a very special night for us thanks a lot to the GM for taking care of us.

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Helpful?
Thank John P
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Dear John P, We truly appreciate your positive review and rating us five stars on TripAdvisor! WOW! I want to congratulate you on your special night. We truly thank you for your kind words about the hotel and staff. I am thrilled to know the staff took care of your special night, as they take pride in going above and...

Edmond
Reviewed 3 weeks ago

Always clean, and very nice helpful employees. Made our trip so special by small gifts and a nice card in our room for our 53rd Anniversary. Big thanks to Diana, Always very accomadating in statisfying your needs.

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Helpful?
Thank Pat H
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Your review of the Riverwind Hotel is greatly appreciated. We would like to thank you for rating us five stars and letting us know how we are doing. I am so glad Diana was able to accommodate your needs to satisfaction. Our goal is to make your stay memorable and for you to have the best experience when you visit...

Reviewed 3 weeks ago via mobile

Stop here on way home from Texas. Excellent service and great rooms. Will try to go back. Got in late they took our bags to our room for us. They parked our car. In the morning they brought our car to the front door and got our bags and loaded them for us.

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Helpful?
Thank Janet Z
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Your review of the Riverwind Hotel is greatly appreciated and helpful. We would like to thank you for giving us five stars, as it is our mission to make our guest be apart of our family. We want to let you know that our goal is provide an experience that is exciting and unforgettable every time you visit the Riverwind...

Reviewed 3 weeks ago

Lovely room and literally the most comfortable bed of any hotel/motel I have ever stayed in. There's access to the casino via the 3rd floor without ever having to go outside. I would definitely stay here again, without hesitation.

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Helpful?
Thank Marielle Z
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Thank you for taking the moment for rating us five stars on TripAdvisor! Our goal is to make the Riverwind Hotel you favorite spot to have for relaxation and to have a night of fun! We thank you for the kind words about the hotel, as I am glad you were comfortable staying with us. Once again, we truly appreciate...

Goldsby, Oklahoma
Reviewed 3 weeks ago

Thank you to the Riverwind Hotel team, Kristy was super friendly! Enjoyed the stay, thank you team. I hope to be back. The cookies were great. Everyone was friendly including the really nice house keeping lady I met on the elevator.

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Helpful?
Thank SillyLilly12
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Thank you for sharing your experience on TripAdvisor and rating us five stars! Your review is important to making your stay the up most special every time you visit the Riverwind Hotel. I am thrilled Kristy and the staff made and impact on your stay with us. Our team takes pride in treating everyone like family. We thank you for...

Reviewed 3 weeks ago via mobile

We got there late and the front desk clerk was very friendly! We got checked in and went up to our room and it was fairly nice. The room smelt kinda funny but was tolerable. Only problem was that the bathroom didn't have enough towels.

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Helpful?
Thank Marisol O
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Your review is valuable to making your stay up to par every visit. It is unfortunate that this last time stay did not meet your standards. We thank you for bringing this to our attention, as I will be addressing this with housekeeping. We do apologize for any inconvenience that this may have caused you. We hope that you will...

Dallas, Texas
Reviewed 4 weeks ago via mobile

I've stayed at 4 other Oklahoma Casino hotels and this one was by far the best! Free cookies, iced tea and juices! Mmm The room was very clean and smelled fresh! Staff was very nice, will stay here again soon :)

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Helpful?
Thank ngarland1977
Ronnie K, General Manager at Riverwind Hotel, responded to this review

We kindly thank you for your great review on TripAdvisor. Your review is valuable to making your upcoming stays unforgettable! I am thrilled you enjoyed the fresh backed cookies that the staff enjoy making for our guests. We truly thank you for all the kind words about the staff and the hotel, as our team strives to make the Riverwind...

Edmond, Oklahoma
Reviewed 11 April 2017

I was the event coordinator for a corporate 40th birthday party in the Diamond Room in the lobby of the Riverwind Hotel. I have managed many events and the staff at this hotel were over the top in meeting our every need. Amy Undem offered amazing service. The rooms were arranged at our request with extra comfy furniture seating, in...

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Helpful?
Thank pls489
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Thank you for the positive feedback and rating us five stars on TripAdvisor! You review is very valuable to making your visit at the Riverwind Hotel amazing each visit. We truly thank you for choosing to have your secret birthday party here at the Riverwind Hotel. I am glad to hear the staff was able to accommodate all of your...

Albuquerque, New Mexico
Reviewed 30 March 2017

After having a seriously less than optimal stay at another casino/hotel in St. Louis, we we're greeted and appreciated at Riverwind. The entire staff and facility was great. The casino was also a blast.

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Helpful?
Thank yardart
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Thank you so much for your review on TripAdvisor! I am thrilled you gave the Riverwind Hotel a chance and we were able to be a part of your of your fun and relaxation. Thank you for your kind words about the staff and hotel. Your review is invaluable to making the Riverwind Hotel your cherished place when you visit...

Reviewed 30 March 2017

As always our stay was #1. Fresh Cookies awaiting for you when you check in . Pleasant employees . Would like to say a big Thank you to Amy Undem who makes our stay wonderful. Hope to get to come back very soon..

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Helpful?
Thank susanap319
Ronnie K, General Manager at Riverwind Hotel, responded to this review

We greatly appreciate your review on TripAdvisor and rating us five stars. I am glad Amy was able to exceed your expectations on your stay with us. Your review is very important in making your stay enjoyable every time you visit the Riverwind hotel. Our goal is to provide the best guest service and to making your experience wonderful every...

63 photos of this hotel

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Management photos: Courtesy of the property manager

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Business Centre/Function Rooms (5)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Concierge

Additional Information about Riverwind Hotel

Address: 2901 Bankers Ave., Directly behind Riverwind Casino, Norman, OK 73072
Region: United States > Oklahoma > Norman
Price Range: €88 - €169 (Based on Average Rates for a Standard Room)
Number of rooms: 100
Hotel Style:
#1 Romantic Hotel in Norman
#1 Family Hotel in Norman
#2 Business Hotel in Norman
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Questions & Answers

Here's what travellers have asked, with answers from Riverwind Hotel staff and other travellers.
5 questions
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Cement, Oklahoma
Houston, Texas
over a year ago
Norman, Oklahoma
over a year ago

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Questions? Get answers from Riverwind Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Whatever fits your needs, we prefer to stay at least a couple of rooms away from the elevator”
pathC1768KO, 3 May 2017 | Read review
“The third floor has a skywalk to the casino”
pls489, 11 Apr 2017 | Read review
“Umm 227 was pretty loud with the Ac/Heating”
yardart, 30 Mar 2017 | Read review
“Level 3 is the crossover level to the casino”
susanap319, 30 Mar 2017 | Read review
“3rd floor goes to the Casino”
kats6611, 28 Mar 2017 | Read review
5 of 5