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Last month, we stayed at two different hotels in Muskogee within a five day period. The first was the Holiday Inn Express which is currently experiencing a light renovation in the breakfast area. The hotel smelled dirty - moldy and grimy. The odor was heavy...More
Response from Michelle T, Front Office Manager at Holiday Inn Express Hotel & Suites MuskogeeResponded 4 days ago
Thank you for your feedback, first let me start by saying how sorry we are that we did not meet your expectations of us, yes we are going through a full renovation, to improve our business, we are very sorry that you caught us on...More
The staff at this hotel are extremely friendly and helpful. When we had questions they answered them professionally and friendly. The clerks at the front desk were wonderful to interact with. We stayed in a King Room. The room was spacious and clean. And I...More
Response from Michelle T, Front Office Manager at Holiday Inn Express Hotel & Suites MuskogeeResponded 4 May 2017
Thank you so much for your feedback we love hearing from you!! So glad to hear you enjoyed your self, at the Holiday Inn & Suites in Muskogee. We look forward to your next visit with us.
Clean, quiet, well maintained room, excellent Wi-Fi, great breakfast, nice pool, reasonable rate. What's not to like? The only downside I can think of was the fold-out couch, which didn't make a very good bed.
Response from Michelle T, Front Office Manager at Holiday Inn Express Hotel & Suites MuskogeeResponded 4 weeks ago
Thank you so much for your feedback, we always love hearing from you. We are very sorry, to hear about the sofa bed we are upgrading and getting new ones! again we are very sorry!.. we appreciate it your business
I work at a office. I usually use another hotel for clients, but they had made arrangements at this hotel already. I use direct billing to pay for the rooms for client. I called hotel and made arrangements to have bill sent to me. Was...More
Thank Clint H
Response from Michelle T, Front Office Manager at Holiday Inn Express Hotel & Suites MuskogeeResponded 9 October 2017
Thank you for your feedback, We are very sorry we did not meet your expectations of us
but as was explained in order to be direct billed this would have had to be set up prior to the guest staying, the hotel had no problem...More
We have stayed at this hotel several times as we have family in Muskogee. Never again. We had to change rooms due to air conditioner problems. We had a/c issues when we were there in July. Next room had no deadbolt on the door which...More
Response from Michelle T, Front Office Manager at Holiday Inn Express Hotel & Suites MuskogeeResponded 28 September 2017
Thank you for your feedback, we are very sorry to hear that you were not pleased with your stay, we are very much so in the process of renovating, the outside has been painted and landscaped, we have also started in the front lobby, again...More
US$95 - US$117 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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