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Disappointing for a Comfort Suites. Carpet in second floor hall was dirty, carpet in room 206 dirty. Wallpaper peeling in lobby and in bath; box spring cover dirty and space between bed and wall was dirty, baseboard too. Breakfast closed down early; waffle iron off,...More
Great property. Clean. Friendly, helpful staff. On my reservation we always request a room on top floor, away from ice machine and away from elevator due to being a light sleeper. Upon arrival the assigned room did not meet that request. However, the desk clerk...More
Response from Felisha_H_McAlester, General Manager at Comfort Suites McAlesterResponded 30 November 2016
Dear Valued Guest,
I would like to thank you for your very kind words. I am very happy to hear that our front desk agent was able to accommodate your request, I would also like to apologize for the room not being assigned in the...More
The front desk clerk did not seem to want to rent a room. When she finally said there was room was available, she simply asked for my id and then handed me a key. I was not told check out time, anything about breakfast or...More
Black mold at seams of bathtub & shower wall= unacceptable .Black mold above air conditioning unit= unacceptable. LOUD music at 1:30AM. Called front desk. Reply: "I'll try to find it" Stated the above on Comfort guest survey. Got a form letter from GM.
At first the front desk clerk didnt seem very helpful but after a few mins she did tell me about rooms and even showed me two of the ones available . They were clean but a little new updating Could be done. The beds were...More
US$67 - US$98 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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