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Water filled the bathtub when I arrived, unfortunately I did not recognize it till the morning. The faucet was not turned off completely drilling water into the bathtub. Housekeeping needs to do better. The customer service personnel need to learn how to smile. This hotel...More
Thank Greg L
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Suites Lawton Fort SillResponded 31 August 2015
Dear Greg L,
Thank you so much for sharing your experience with our hotel. We would like to apologize for the sub-par experience you had with the level of service provided by our staff. We would like to follow up on this situation that is...More
It's a Holiday Inn Express, the ones we see along every highway and bi-way across the US. The hotel and the room were fine. I was comfortable enough to stay. I have allergies and many times I find myself in rooms where I cannot breathe...More
1 Thank MaryM1755
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Suites Lawton Fort SillResponded 27 June 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room.
However, we’re sorry we fell below your expectation regarding cleanliness, bathroom condition and the...More
Stayed four nights. The first full day, the room key didn't work and I had to return to the front desk to have it reset. The second day, the same thing, only that time I tried both keys and neither worked. Each time the front...More
1 Thank Jeffrey J
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Suites Lawton Fort SillResponded 22 June 2015
Dear Jeffrey J,
Thank you for taking the time to express your thoughts and concerns regarding our hotel. I am glad that you liked our breakfast service. On the other hand, I sincerely apologize for any inconvenience you may have experienced with our room key...More
Im a platinum member of IHG. Everywhere I go I make sure to stay at IHG properties. this particular hotel has BIGGER Rooms and clean. I like their beds and pillows. staff are so friendly and accommodating specially Shauna and the breakfast lady staff. It...More
Everything was great. Easy to find and the Staff was kind and pleasant to deal with. Lots of breakfast options! Rooms were comfortable and quite roomy! Loved to firm and soft pillow options. I especially loved the toiletry items! I actually used them .. All...More
US$89 - US$116 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from mericksonjr | Reviewed this property |
This Holiday Inn is not on base but is very close within a couple minutes. It is the closest off base one though. All Army hotels on post are ran by IHC which is the company that runs the holiday Inns.The one on post is... More
This Holiday Inn is not on base but is very close within a couple minutes. It is the closest off base one though. All Army hotels on post are ran by IHC which is the company that runs the holiday Inns.The one on post is called Holiday Inn Express inn Allin/Aultman Hall. They are very hard to get into on a short notice as PCSing and other soldiers get priority. As a retired Soldier you would have better luck than an average civilian.