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Everyone was very friendly and helpful. The desk manager when we checked in was very helpful in suggesting interesting places to see. The breakfast buffet was one of the best we've had, and Annette was so friendly and went out of her way to help...More
Response from Paula C, General Manager at Fairfield Inn ZanesvilleResponded 27 July 2016
We appreciate that you took the time to let us know how your stay was, I will make sure to recognize Annette during our next morning huddle. She is a great example of what Marriott Service means. Warmest Regards, Paula C., General Manager
The manager was so nice and helpful with my dad who is blind. They got our rooms ready super quick and made us feel like family. I would recommend anyone going to the Wilds to stay here. The rooms were very neat and they had...More
Thank Ronni M
Response from Sonya S, Assistant General Mananger at Fairfield Inn ZanesvilleResponded 21 July 2016
Thank you for your very kind words! We are so happy to hear that you enjoyed your stay with us and will consider staying here on your next visit to Zanesville. Our team takes great pride in helping and doing whatever we can to make...More
We stayed at the Fairfield Inn one night on our way to Amish Country. Our room was clean and roomy and the front desk staff were very nice. When we went down for breakfast we were greeted by Annette. Annette makes all of the delicious...More
Response from Sonya S, Assistant General Manager at Fairfield Inn ZanesvilleResponded 21 July 2016
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Annette is our greatest cheerleader for our hotel! She definitely will not allow...More
I have stayed at this location on several previous occasions. I am also a gold member with Marriott. Neither of those facts seemed to help me here.
I booked a king bed on a high floor. I received a wheelchair accessible queen bed on the...More
Response from Sonya S, Asst. General Manager at Fairfield Inn ZanesvilleResponded 24 June 2016
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More
We got in very late. The airconditioner cooled off the room well. Bed was 4 out of 5 for comfort. Pillows were great. Bathroom was clean had a nice hot shower in am.
Towels were nice and soft. Carpet could use changing or serious cleaning....More
Response from Sonya S, Asst. General Manager at Fairfield Inn ZanesvilleResponded 21 June 2016
Thank you for sharing your experience at the Fairfield Inn!
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team...More
Response from Wiedlebacher's C | Reviewed this property |
I am not sure where in the hotel the restoration occurred. I have never (in about 12 times in the last 2 1/2 months) smelled anything bad within the hotel or the rooms I have stayed in. One little note, the coffee maker in... More
I am not sure where in the hotel the restoration occurred. I have never (in about 12 times in the last 2 1/2 months) smelled anything bad within the hotel or the rooms I have stayed in. One little note, the coffee maker in the room is not exactly fitted for the coffee packs that they provide. The front desk assured me that it would work but I didn't try. I didn't wanna take a chance and make a mess and get incidental charges.