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I typically stay at Hilton or Marriott properties when I travel without looking at reviews in advance. I selected the Fairfield in Zanesville. Wow, how disappointing! I honestly don't know how this property can qualify as a Marriott property. I understand many are franchises but...More
This hotel is conveniently located off I-70, about an hour east of Columbus. Front desk staff were friendly, and I liked getting a complimentary bottled water at check-in. There were also complimentary bananas and apples available in the lobby.
My room was the standard for...More
We were disappointed in our stay at this property. If this weren't a Fairfield Inn, I might rate it as "average," but we've come to expect more of Marriott and Fairfield Inn, which is the reason why we booked this room when we needed to...More
Response from Paula C, General Manager at Fairfield Inn ZanesvilleResponded 4 weeks ago
Thank you for sharing your thoughts about your stay, We are currently waiting for an update of the building which will address most of your issues. I will share your comments with the team, so that we can work on improving the items you mentioned...More
This place is at least 5 years overdue for a makeover. Hallway carpet is loose and needs to be stretched. Same thing in the room. No grab bar in the tub/shower (almost every hotel has them in each room nowadays).
There was an unusual and...More
Response from Paula C, General Manager at Fairfield Inn ZanesvilleResponded 10 August 2017
Thank you for your feedback, we are currently waiting for an update of all areas of the hotel, which is sure to make for a better hotel experience. I have shared your feedback with above property manangement. Warmest Regards, Paula C., GM
We stayed at the Fairfield Inn in Zanesville for four days and three nights. Overall, I was a bit disappointed. We did not have our room serviced during our stay, we even tipped the housekeeping staff at the front desk the first day but nothing...More
Thank Thomas N
Response from Paula C, General Manager at Fairfield Inn ZanesvilleResponded 22 July 2017
Thank you for your feedback on the services you received/wanted to receive. I will address these with the team to make sure me are more consistent going forward. I truly appreciate you taking the time to let me know how we are doing. Warmest Regards,...More
US$117 - US$160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Response from Wiedlebacher's C | Reviewed this property |
I am not sure where in the hotel the restoration occurred. I have never (in about 12 times in the last 2 1/2 months) smelled anything bad within the hotel or the rooms I have stayed in. One little note, the coffee maker in... More
I am not sure where in the hotel the restoration occurred. I have never (in about 12 times in the last 2 1/2 months) smelled anything bad within the hotel or the rooms I have stayed in. One little note, the coffee maker in the room is not exactly fitted for the coffee packs that they provide. The front desk assured me that it would work but I didn't try. I didn't wanna take a chance and make a mess and get incidental charges.