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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
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195 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
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Showing 193: English reviews
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 August 2016 via mobile

Built in 2011, not NEWLY BUILT. Ratings for this hotel are over rated...obviously to drum up business. Hotel front staff very slow, borderline rude. Rooms are average at best. Smelly..curtains need replaced. Local dining is Bob Evans and Quaker Steak Lube. I travel 3 weeks of each month...this property lacks appeal.

Helpful?
Thank lexky2013
SarahO5555, Asst. General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

We appreciate your feedback about your stay and will evaluate with our management team. We apologize that we could not meet your expectations. We are a new property, with only being 5 years old and we are consistent with our routine maintenance of our property to keep it looking like new! Our guests are always satisfied with our staff and... More 

San Francisco, California
Level Contributor
127 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 July 2016

Spent 6 nites here recently. The staff is, for the most part, wonderful. Breakfasts at the hotel are terrible. Coffee was cold on many of the mornings. Breakfast options are unhealthy. Yogurt one morning was warm and too scarry to eat. Rooms were clean and pleasant and the housekeeper does a GREAT job. Public areas were not so clean. One... More 

Helpful?
Thank CookGirl-CA
SarahO5555, Asst. General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

I appreciate all of your feedback about your stay with us. Your comments allow us to review our guests' satisfaction. I am disappointed to find that you were not able to enjoy our breakfast. This is usually our guests favorite part of their stay with the variety of food that we offer along with fresh fruit, oatmeal, and grits. I... More 

Philadelphia, Pennsylvania
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 July 2016

We always stay at this hotel in Austintown when visiting family in Ohio. We've been here on at least 3 to 4 visits. It is very clean, very comfortable, very quiet, and feels very safe despite being in a truck stop area. There is a Pilot truck stop in next door and there are lots of semis parked over night... More 

Helpful?
Thank Karen939
SarahO5555, Asst. General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Our staff is pleased to have you stay with us time after time. We appreciate your feedback about our convenient location and how our hotel and staff make you feel comfortable. We look forward to your next stay! More 

Saint Paul, Minnesota
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 July 2016

We stopped here as a midpoint to the east coast. We always appreciate holiday inn and this hotel delivered a nice pool, good breakfast, nice front desk, easy access from car to room and large room. Cant go wrong. The sheets on the bed were rough (tiny little cotton style balls) an issue for my wife, not so much for... More 

Helpful?
Thank Familymann1
Diane M, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Familymann1, We are glad you enjoyed your stay with us while traveling to the east coast! Sorry about the sheets, as we are currently in the process of replacing them. We hope to see you again during your travels! Kind regards, Diane M. General Manager More 

York, Pennsylvania
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 July 2016

Stayed here because my father-in-law's house house has no AC n we need to work on clean it out. We needed a good nights rest so this was a great option. Room was clean n spacious n cool. Very nice place, would recommend it to anyone. Breakfast in the morning was typical free breakfast, nothing spectacular but it was decent.

Helpful?
Thank Kimberly J
Diane M, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Kimberly, We are glad we were able to provide you with a nice, cool place to stay during one of the hottest days of the year! We hope to see you again. Kind regards, Diane M. General Manager More 

Martins Ferry, Ohio
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 July 2016

I found this hotel to be very clean and organized. The staff was pleasant and the amenities were great. I would highly recommend this hotel for travelers. The pool, hot tub, breakfast and sundry store hit the spot.

Helpful?
Thank Mark M
Diane M, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Mark, We are glad we were able to accommodate you during the softball tournament! It is great to hear that you were able to take advantage of some of our amenities during your stay! We hope to see you again soon! Kind regards, Diane M. General Manager More 

LINCOLN PARK
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2016

The was one of the nicest hotels we have ever stayed in.....the staff was great and this was close to everything. it was very clean and had a great time there. room was comfortable and the grounds was clean as well

Helpful?
Thank LISA P
SarahO5555, Asst. General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

I love to hear that you enjoyed your stay with us! I appreciate your feedback about our staff and the cleanliness of our property. Thank you for your wonderful compliments and I hope to have you stay with us again in the future! More 

New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2016

The staff were great. The room was a very nice size, well decorated, clean and perfect for an overnight stay. Around 11 PM, the neighbors above sounded like 4 kids leaping off the furniture, prompting a call to the front desk. Silence within minutes for the rest of the night. Great complimentary breakfast, one of the nicest I've ever seen.... More 

Helpful?
Thank John S
Diane M, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

It's great to hear that you enjoyed your stay and were able to get an upgrade to accommodate your needs! I'm sorry there were noise issues during part of your stay, but it is great to hear that they were taken care of. We are glad you got to enjoy breakfast as well! We hope to see you the next... More 

Flint, Michigan
1 review
Reviewed 4 July 2016

Very Clean Hotel, Great Customer Service, Great Breakfast, Good Rest, Great Location off I80 in Austintown Ohio, My Family and I Love This Hotel, No complaints What so Ever....Also I just happen to be guest of Day July 2 2016!!

Review collected in partnership with this hotel

Helpful?
Thank bettygray38_bg
SarahO5555, Asst. General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

I love to hear when our guests rave about their experience at our hotel! Thank you so much for choosing our hotel for your stay with your family. I will pass along all of your amazing comments to our staff to celebrate their hard work! I appreciate you leaving a review and our staff looks forward to your next visit. More 

Fort Belvoir, Virginia
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2016

The rooms were spotless and clean. The staff, friendly. We had a disabled child and the hotel staff took extra special care to ensure our needs were met. The breakfast in the morning is complimentary and you have options between hot and cold food. As a frequent traveler, this hotel can count on my business again.

Helpful?
Thank Steve H
SarahO5555, Asst. General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am proud to hear about your wonderful experience and the special care our staff provided to help make your stay even better. I look forward to your next stay at our Holiday Inn Express! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This newly built AWARD WINNING Holiday Inn Express & Suites is located a few miles west of Youngstown off I-80 in Austintown, Ohio. Only minutes from downtown Youngstown, you'll spend less time in traffic and more time doing what you came to do. Contemporary hospitality and our friendly staff are eagerly awaiting your visit. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

Address: 5555 Cerni Pl, Youngstown, OH 44515-1159
Region: United States > Ohio > Youngstown
Price Range: €100 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Youngstown West Niles i-80 Hotel Austintown
Hotel Style:
#2 Green Hotel in Youngstown
#3 Romantic Hotel in Youngstown
#3 Business Hotel in Youngstown
#5 Family Hotel in Youngstown
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a Double Queen Suite for the extra room. Well worth the marginally extra cost.”
 of 5 bubbles misterSman, 25 Aug 2016 | Read review
“I would ask for the third floor so no one is overhead n you won't hear footsteps”
 of 5 bubbles 617kimberlyg, 24 Jul 2016 | Read review
“Don't expect much as far as a view or quaintness. A great place to spend the night nearby to Youngstown”
 of 5 bubbles johnsF8244EA, 9 Jul 2016 | Read review
“We enjoy the ground floor because of our medical equipment. The rooms are very spacious.”
 of 5 bubbles E822FWsteveh, 30 Jun 2016 | Read review
“lower floor by a back door”
 of 5 bubbles 493DonnaC, 13 Jun 2016 | Read review
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