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All reviewsdog showroberts centermax and erma'snational specialtyaccept petshost hotelfast food restaurantshotel is cleanconvention centerwould stay here againparking lotmini fridgea great place to stayfront desk stafflobbycolumbussqueaked
Our room was tired and worn. To be fair, the hotel is going under renovations. The lobby looks very nice.
The rooms do not have a mini fridge or sink outside the bathroom. Beds were comfortable and room hvac worked fine.
One elevator was down,...More
Response from IHGService, Guest Relations Manager at Holiday Inn WilmingtonResponded 4 weeks ago
Thank you for your stay and for sharing your thoughts about our hotel. We rely on guest feedback as this will allow us to improve wherever possible. It is good to know that you found our beds to be comfortable. Thank you as...More
A co-worker chose this location as a meeting place for his retirement celebration. The location was perfect for people to come from Cincinnati, Columbus and Dayton. We reserved the party room at Max and Erma's, where our waitress Alexis did a fantastic job serving the...More
Ongoing construction for the next 6 months. I had a very nice room on the 5th floor, downside.. only one elevator goes to that floor and you could probably walk it faster than that elevator. Stayed three nights. 2nd day the maid barely cleaned the...More
Thank Will O
Response from IHGService, Guest Relations Manager at Holiday Inn WilmingtonResponded 13 January 2018
Hi Will O,
Comfortable accommodations is what we consistently aim to provide and that in mind, I am pleased that you found our area of sleep quality and service satisfactory. On the downside, I'm sorry to hear that you encountered issues with the service received...More
We stopped here to stay for one night on our way from MS to NY. When we got to the front desk, we were informed there were no rooms available, but the staff called their affiliate, Holiday Inn Express, to see if they had any...More
I don't usually do reviews but it was a must after staying in this Holiday Inn. The staff went above and beyond to make our stay perfect and they were all so kind. Rooms were beautiful and very clean. Highly recommend!!