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Extended Stay America - Cleveland - Westlake

ExtendedStayUS$100*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Extended Stay America - Cleveland - Westlake
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157 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Cleveland - Westlake
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Showing 157: English reviews
Palatine, Illinois
Reviewed 16 May 2016

This hotel is right in the heart of everything and with great prices and service it is a MUST when we travel across country! Easy access off the interstate but yet in a quiet location. Great area to take walks!

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Helpful?
Thank ionamacs
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that we were able to provide you with a home away from home experience and exceptional customer service! It’s great to read that our location was convenient for your needs. Once more, thank you for posting your review. We look forward to having you visit...

Tipp City
Reviewed 20 April 2016

Booked this hotel through an online site so I really did not need all the features of the room for the one night, but if staying for an extended period it would be nice. Room was in good shape and clean with nice desk area, two beds and full kitchen. Bed cover, TV, chair and mattress were all comfortable and...

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Helpful?
Thank James D
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the Wi-Fi issues you experienced. I will be sure to share your feedback with our service provider to ensure your experience is not repeated. We are sorry for this issue, but are glad to read that you had a positive...

Cincinnati, Ohio
Reviewed 5 December 2015 via mobile

Room was spacious and clean. Maybe the carpet in the halls need to be replaced but for the dollar this place is great. Close to I-90 and restaurants. Clemens is weird so depending where you are coming\going your GPS may get confused. It was quiet. But if you don't like cats and dogs, don't stay here. If you are a...

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Helpful?
Thank BearcatFan43078
Edmonds, Washington
Reviewed 20 November 2015

I stay in this hotel one night it was terrible. The blankets had body fluid the sheets had black hair and the pillows had a stain on them under the pillow cases. I requested clean sheets and a blanket and clean pillow cases. My wife had to change all the sheet and pillows. There was tissue paper under the bed...

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Helpful?
1Thank Richard O
Reviewed 7 November 2015

I am not sure how this place earns 4 stars. If you can get this at a good price and you need to stay here for a long time, well then maybe it is not bad. But go with your eyes open. But often, this hotel is almost as expensive as some Marriott properties with kitchens. Do yourself a favor...

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1Thank clubnev
Columbus, Ohio
Reviewed 14 October 2015

The hotel was very clean, close to the training facility . The grab and go breakfast was ok , good coffee . The staff was outstanding and very helpful . Will try to book again next year when I return for more training .

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Helpful?
Thank Michael S
Reviewed 11 October 2015 via mobile

This is one of the most disgusting and disappointing experiences I have ever had with a hotel. The man at the front desk has zero hospitality and zero people skills. I interrupted him watching tv when I checked in and he said maybe 5 words during the whole process. He then gave me bad info on how many entrances to...

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2Thank Daniel C
St. Catharines, Canada
Reviewed 22 September 2015

Checking in was simple and easy. Musty smell along the corridor and room. Room size nice, average. Empty kitchen cabinets !!! Please note the Hotel will provide what you want if you make a request, to equip your cabinet. This is not easy if you have just checked in and want to cook something right away. Do not know how...

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Helpful?
2Thank jamkib
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for the cleanliness issues you experienced. In response to your feedback, I am making sure that all the carpets are deep cleaned and that we are reviewing our cleaning procedures. I appreciate you bringing this to our attention. If you have any additional feedback, please reach out to...

Naples, Florida
Reviewed 1 September 2015

I've been staying at the Extended Stay in Westlake for the last 10 years during an annual visit to Cleveland. The location for me is perfect, close to interstate highways, downtown Cleveland and the airport. I stay on the top floor and the room is always quiet, roomy, clean and priced reasonably. The service is minimal as expected for the...

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Helpful?
Thank Richard K
Dayton, Ohio
Reviewed 10 August 2015

Booked a room through priceline. Upon 7:30 pm arrival, no one was at front desk. Waited 10 minutes before finding someone to check us in. Lobby was messy, dirty and cluttered. Went to our room and found someone was occupying it. The hallway carpet was stained and lighting was dingy. The front desk personnel told us that the hotel was...

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Helpful?
2Thank beckycain

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Cleveland - Westlake

Address: 30360 Clemens Rd, Westlake, OH 44145-1015 (Formerly Extended Stay Deluxe)
Region: United States > Ohio > Westlake
Price Range: €76 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cleveland - Westlake 2.5*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Hotwire, Priceline, Cheap Tickets and Cancelon so you can book your Extended Stay America - Cleveland - Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Westlake
Westlake Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Cleveland - Westlake staff and other travellers.
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Questions? Get answers from Extended Stay America - Cleveland - Westlake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor probably quietest”
franklI6549GB, 16 May 2017 | Read review
“Not sure any are better”
jkn371, 1 Feb 2017 | Read review
“it is right next to a Sonesta Suites...try there.”
czt2222, 2 Jun 2016 | Read review
“They are pet friendly, which is nice!”
alexandramilliron, 28 May 2016 | Read review
“Great rooms for people with pets”
ionamacs, 16 May 2016 | Read review
5 of 5
ExtendedStay
US$100* /night
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Orbitz.comUS$100
TravelocityUS$100
Hotels.comUS$100
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Prices are for 1 room, 2 adults
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