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Check-in was quick and the room was clean and comfortable. However, as noted in a prior review, the breakfast room is tiny. The eggs and sausage looked like cardboard and the overall selection was sub-par. I've seen better breakfasts at a Red Roof, who by...More
Thank David T
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 6 December 2016
Thank you for your colorful response. As an extended stay hotel, we are set up with full kitchens, so our Guests have the ability to make their own breakfast with their own options if they are not wanting our complimentary breakfast.
Room is good sized. Closet doors stuck on their track the first time we opened them, so we just left them as is. Location is just off Interstate 90. Our view was of the parking lot and train tracks, but we only heard one train...More
Thank Laurie M
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 3 December 2016
Thank you for your comments. My apologies that the Closet door was off-track, that is something we look for when inspecting rooms daily, I'm sorry we missed that one!
Our breakfast room is set up for an extended stay hotel brand, as the...More
We stayed here two times, once going and once coming back. I was weary due to the reviews but this place was great. Very personable front desk people. Breakfast is so-so but there's always something you can find. Thanks for a great stay.
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 25 October 2016
Thanks so much for the compliments! We are constantly striving to give the best service possible! We appreciate your visits with us, and hope you'll stop by in the future whenever your travels bring you to the Cleveland area!
Not high luxury, but very comfortably adequate. We stayed here for just a single night, but felt it was a very nice property and definitely is a place we would go back to. It seemed well run, newly remodeled and probably would be an excellent...More
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 19 October 2016
Thank You so much for your comments and compliments. We pride ourselves on offering great service, clean rooms, and positive experience. Hope to see you back in the future!
When traveling on business the one thing I look for is cleanliness. Then the maintenance of the facility. In both they score very high in my mind. Plus the breakfast options were great and provided enough options for a strong start. Definitely coming back soon....More
Thank Rodney D
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 16 October 2016
Thanks so much for your comments! We aim to please, so thanks for letting us know we did.....see you again soon!
US$103 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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Also Known As
Towneplace Suites Cleveland Westlake Hotel Westlake