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    Sonesta ES Suites Cleveland Westlake

    30100 Clemens Rd, Westlake, OH 44145
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    6/8/2017 7/8/2017
    US$115
    US$115
    US$115
    Traveller (16)
    Room & Suite (24)
    Pool & Beach (3)
    Sonesta ES Suites Cleveland Airport
    267 reviews
    #3 of 11 hotels in Middleburg Heights
     
    Hampton Inn Cleveland Westlake
    545 reviews
    #2 of 11 hotels in Westlake
     
    Holiday Inn Express & Suites Cleveland West - Westlake
    57 reviews
    #3 of 11 hotels in Westlake
     
    Hyatt Place Cleveland / Westlake / Crocker Park
    351 reviews
    #1 of 11 hotels in Westlake
     
    Overview
    • Excellent46%
    • Very good29%
    • Average15%
    • Poor4%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Sonesta ES Suites Cleveland Airport
    267 reviews
    #3 of 11 hotels in Middleburg Heights
     
    Hampton Inn Cleveland Westlake
    545 reviews
    #2 of 11 hotels in Westlake
     
    Holiday Inn Express & Suites Cleveland West - Westlake
    57 reviews
    #3 of 11 hotels in Westlake
     
    Hyatt Place Cleveland / Westlake / Crocker Park
    351 reviews
    #1 of 11 hotels in Westlake
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (233)
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    There are newer reviews for Sonesta ES Suites Cleveland Westlake
    See the most recent reviews

    51 - 55 of 228 reviews

    Reviewed 2 September 2016 via mobile

    Spacious and Comfortable Cable and Internet were not excellent but also good, some channels faded out others fine. Breakfast basic with different choices every day along with standards so you knew what to expect.

    Thank Timid_Chef
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 7 September 2016

    Dear Timid_Chef, Thank you for kind review of your recent stay with us. I will look into the issues you had mentioned and will hopefully get them corrected for your next visit. Sincerely, Lisa S. Operations Manager

    Reviewed 27 August 2016

    We’ve stayed in this hotel several times in past years when visiting family in town. The location is great (close to Crocker Park) and we like having the full kitchen and two bathrooms. The condition of the property has deteriorated considerably since our last visit...More

    Review collected in partnership with Sonesta
    Thank O2815SUtonyc
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 7 September 2016

    Dear 02815SUtonyc, First of all, I would like to apologize for our shortcomings during your stay. It is unacceptable and it is not up to Sonesta standards. Your review allows us to review what we need to work on as a team and with the...More

    Reviewed 25 August 2016

    I had a very positive experience with this property, especially considering money paid (used priceline, about $115). The room was large, two queens, sofa bed, fireplace and a full kitchen. Clean, modern, apartment-like. The breakfast buffet was above expectations, as it had 4 hot items...More

    Thank fdsailor
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 7 September 2016

    Dear fdsailor, Thank you for your pleasant review of your recent stay with us. It sounds like we were the perfect fit for your recent trip into town despite the drive to some attractions, but we kept you fueled with our complimentary hot breakfast. We...More

    Reviewed 24 August 2016

    This is a nice solid hotel with extras for a good price. They are renovating by section, so it looks like it'll get even nicer soon. Rooms are all suites with spacious living areas and full kitchens, separate sink counter areas and toilet/tub rooms. They...More

    Thank Anne C
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 7 September 2016

    Dear Anne C, We appreciate your recent review of your stay with us. It sounds like you enjoyed many of our amenities we have to offer like our breakfast and evening social. As you mentioned, we are working on re-imaging our hotel with new appliances,...More

    Reviewed 21 August 2016 via mobile

    We stayed here while driving across the Midwest and primarily chose this due to the proximity to I90 and the reasonable price. We found the room to be clean and comfortable and much more spacious than a standard hotel room. We did not use the...More

    Thank KellyO319
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 22 August 2016

    Dear KellyO319, On the behalf of the staff, we appreciate your review of the Sonesta ES Suites Cleveland Westlake. We are glad you were able to enjoy Westlake area and Crocker Park. In your review, it mentioned the hotel needed updating. We are in the...More

    Sonesta ES Suites Cleveland Airport
    267 reviews
    #3 of 11 hotels in Middleburg Heights
     
    Hampton Inn Cleveland Westlake
    545 reviews
    #2 of 11 hotels in Westlake
     
    Holiday Inn Express & Suites Cleveland West - Westlake
    57 reviews
    #3 of 11 hotels in Westlake
     
    Hyatt Place Cleveland / Westlake / Crocker Park
    351 reviews
    #1 of 11 hotels in Westlake
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$100 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, Cheap Tickets, Cancelon, getaroom.com and Evoline ltd so you can book your Sonesta ES Suites Cleveland Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Westlake
    • Also Known As
    • Residence Inn By Marriott Cleveland Westlake Hotel Westlake ,
    • Residence Inn Cleveland Westlake ,
    • Cleveland Residence Inn
    Add Photo Photos
    Traveller (16)
    Room & Suite (24)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (19)
    Bathroom (2)
    Nearby
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    Red Roof Inn Cleveland - Westlake
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    Nearby Restaurants
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    B Spot
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    Burntwood Tavern
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    1.23 km away
    Nearby Attractions
    Crocker Park
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    1.26 km away
    Bay Lanes Bowling
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    3.10 km away
    John Christ Winery
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    4.86 km away
    Miller Nature Preserve
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    Ask a question
    Questions & Answers
    Michelle Y
    5 June 2017|
    Answer
    Response from l0ls0n | Property representative |
    Yes, the renovations have been complete since August 2016. We are still working to upgrade our facilites, but nothing that would interfere with your experience.
    0
    Votes
    Katianna L
    20 May 2017|
    Answer
    Response from Kevin M | Reviewed this property |
    You didn't say how young! These are older units and are set up like condos -- no elevators for the second and third floors! The property is designed for the business traveler: kitchenette with stove, microwave, full size... More
    1
    Vote
    Alexandria L
    28 April 2017|
    AnswerShow all 2 answers
    Response from l0ls0n | Property representative |
    Hello, It is an outdoor pool, so it will not be until Memorial weekend, but when it is up and running 9am-10pm. Thank you for your question.
    0
    Votes
    Room Tips
    "Rooms with lofts with 2 full bathrooms are excellent for large family"
    Read review
    "Be sure to specify if you want on the first or second floor."
    Read review
    "If you rely on their shuttle service to get around, ask for a room near the front office."
    Read review
    "for mobility issues there are rooms on ground floor"
    Read review
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