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Sonesta ES Suites Cleveland Westlake

295 reviews
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Traveller (19)
Room & Suite (25)
Pool & Beach (3)
Overview
  • Excellent52%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible5%
Travellers talk about
“gas fireplace”(13 reviews)
“basketball court”(10 reviews)
“full kitchen”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Cleveland Westlake
Special Offer: Free Breakfast & Parking
Hotel deals
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (295)Write a Review
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All reviewsgas fireplacebasketball courtfull kitchenthe penthousepotatoescrocker parkfire placeliving areaoutdoor pooldownstairs bedroommake your own waffleshot tubsmall kitchenhome away from homean extended stay hotelwear and tearbagels
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1 - 5 of 290 reviews
Reviewed 3 days ago

This was our second stay within 6 months. The people who work here are very friendly! The room is the size of an apartment. The entire property was clean and well maintained. We always felt safe. The laundry room is convenient. Breakfast was ok this...More

Review collected in partnership with this hotel
Thank JoyceRDH
Hotel's Favourite
Reviewed 26 November 2017

We needed a suite for 6 adults over the Thanksgiving holiday. My husband and I plus our adult kids and spouses were coming in from other states to have the holiday with family living in Cleveland area. This place was perfect for us! We wanted...More

Review collected in partnership with Sonesta
Thank Charais58
Response from l0ls0n, General Manager at Sonesta ES Suites Cleveland WestlakeResponded 27 November 2017

Thank you for this 5 star review Charais58! I am so happy we were able to accommodate you and your family this Thanksgiving so comfortably. I apologize for the dispensers in your guest room being empty, but will communicate this to our housekeeping department to...More

Reviewed 4 days ago

Instayed here with my family, while visiting the Christmas house. The colors in the room were quite esthetically pleasing. It was a Very nice place. The Staff was very friendly, Room was very clean. And the breakfast was yummy.

Review collected in partnership with this hotel
Thank Cjruschel
Reviewed 4 days ago

We made a last minute change to extend our stay at the Sonesta, they were so very gracious and met our needs at a great price! We have used them several times and will again. We stayed December 23-26th, and they were so good to...More

Review collected in partnership with this hotel
Thank timothyo627
Reviewed 4 days ago

We have stayed here a few times. For an extended time when coming into town for my grandmothers funeral and then again passing through Cleveland on a drive to Virginia. The hotel is so nice and spacious! We’ve stayed in both a regular suite as...More

Review collected in partnership with this hotel
Thank ekbasalla
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$91 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (19)
Room & Suite (25)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (20)
Bathroom (1)
Questions & Answers
Ask a question
Michelle Y
5 June 2017|
Answer
Response from l0ls0n | Property representative |
Yes, the renovations have been complete since August 2016. We are still working to upgrade our facilites, but nothing that would interfere with your experience.
0
Votes
Katianna L
20 May 2017|
Answer
Response from Kevin M | Reviewed this property |
You didn't say how young! These are older units and are set up like condos -- no elevators for the second and third floors! The property is designed for the business traveler: kitchenette with stove, microwave, full size... More
1
Vote
Alexandria L
28 April 2017|
AnswerShow all 2 answers
Response from l0ls0n | Property representative |
Hello, It is an outdoor pool, so it will not be until Memorial weekend, but when it is up and running 9am-10pm. Thank you for your question.
0
Votes
Room Tips
"Shower could have had a little more pressure - but it adequate. The room was fine - bed was good and service..."
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"I love being by the office and pool"
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"See if there is a room that your sliding glass door faces the interior of the property, mine faced the..."
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"Some units require stairs to the second floor. If you have trouble with stairs, ask for a first floor unit."
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