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09/07/2017 10/07/2017
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    Sonesta ES Suites Cleveland Westlake

    30100 Clemens Rd, Westlake, OH 44145
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$136
          US$108
          Great Deal
          US$115
          US$115
          Traveller (15)
          Room & Suite (24)
          Pool & Beach (3)
          Sonesta ES Suites Cleveland Airport
          256 reviews
          #2 of 11 hotels in Middleburg Heights
           
          Hampton Inn Cleveland Westlake
          536 reviews
          #2 of 11 hotels in Westlake
           
          Hyatt Place Cleveland / Westlake / Crocker Park
          333 reviews
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          Holiday Inn Express & Suites Cleveland West - Westlake
          50 reviews
          #3 of 11 hotels in Westlake
           
          Overview
          • Excellent46%
          • Very good29%
          • Average15%
          • Poor4%
          • Terrible6%
          Travellers talk about
          “gas fireplace” (12 reviews)
          “potatoes” (10 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Offers from Sonesta ES Suites Cleveland Westlake
          Hotel deals
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          Sonesta ES Suites Cleveland Airport
          256 reviews
          #2 of 11 hotels in Middleburg Heights
           
          Hampton Inn Cleveland Westlake
          536 reviews
          #2 of 11 hotels in Westlake
           
          Hyatt Place Cleveland / Westlake / Crocker Park
          333 reviews
          #1 of 11 hotels in Westlake
           
          Holiday Inn Express & Suites Cleveland West - Westlake
          50 reviews
          #3 of 11 hotels in Westlake
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (225)
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          1 - 5 of 220 reviews

          Reviewed yesterday

          This place was incredible for an extended stay hotel. My first compliment goes to the wonderful, friendly woman working in the breakfast area during the week! If I owned a business I would want her to work with me! Her attention to detail was amazing....More

          Thank JoyceRDH
          Hotel's Favourite
          Reviewed 24 September 2016

          One of the best things about Sonesta Westlake is their staff. Had a five day stay there and received excellent service particularly from Moza (in the breakfast room). Also Matthew and Lisa in the front office were very helpful. The property, as mentioned by others,...More

          2  Thank bw91344
          Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 24 October 2016

          Dear bw91344, Thank you for your kind words regarding your recent stay with us. It sounds like we were a perfect fit for you and your family. I will pass on the amazing words regarding the staff to the team. We aim to make sure...More

          Reviewed 3 days ago

          So our family of four has stayed at this location (close to family) in the past when it was run by a different chain. With new ownership and renovations, we thought we would give it another try. However, paint and bedding did not make this...More

          Thank Emily T
          Response from l0ls0n, Lindsay at Sonesta ES Suites Cleveland WestlakeResponded 2 days ago

          Thanks for your review Emily T. I wish we were better suited for you and your family, but I understand not one facility can be everyone's cup of tea. I am happy to hear our team was a positive note for you during your stay...More

          Reviewed 1 week ago

          I have never stayed at an extended stay hotel before and I think I will stay at a Sonesta every chance I get now!! The staff was so friendly and helpful! Honestly I have never had better service anywhere. The pool was good size (and...More

          Thank 100kristyh
          Response from l0ls0n, Lindsay at Sonesta ES Suites Cleveland WestlakeResponded 5 days ago

          100kristyh, thank you for such an awesome review. I am so happy to hear that you and your family had such a great experience and that your sister selected us! Please come back and be our guests again soon!

          Reviewed 1 week ago

          We had hoped to get some much needed rest and relaxation, but that didn't happen. Our beds were hard, the fire place didn't work, the ceiling fan didn't work, and the furniture was uncomfortable. We didn't do very much because we woke tired and achy.More

          Review collected in partnership with this hotel
          Thank 304talulap
          Response from l0ls0n, Lindsay at Sonesta ES Suites Cleveland WestlakeResponded 5 days ago

          304talulap, I am so sorry you felt that way about our furniture and beds. Did you communicate the issues you found in the room to the front desk? We would have taken care of the issues you had with the ceiling fan immediately, I assure...More

          Sonesta ES Suites Cleveland Airport
          256 reviews
          #2 of 11 hotels in Middleburg Heights
           
          Hampton Inn Cleveland Westlake
          536 reviews
          #2 of 11 hotels in Westlake
           
          Hyatt Place Cleveland / Westlake / Crocker Park
          333 reviews
          #1 of 11 hotels in Westlake
           
          Holiday Inn Express & Suites Cleveland West - Westlake
          50 reviews
          #3 of 11 hotels in Westlake
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Laundry Service
          • Self-Serve Laundry
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$98 - US$184 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 104
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Priceline, Cancelon, Evoline ltd, Cheap Tickets and getaroom.com so you can book your Sonesta ES Suites Cleveland Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Ohio >
          • Westlake
          • Also Known As
          • Residence Inn By Marriott Cleveland Westlake Hotel Westlake ,
          • Residence Inn Cleveland Westlake ,
          • Cleveland Residence Inn
          Add Photo Photos
          Traveller (15)
          Room & Suite (24)
          Pool & Beach (3)
          Dining (1)
          Hotel & Grounds (18)
          Bathroom (2)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Michelle Y
          Some guests reviews expressed that they experienced inconveniences due to remodeling, is this complete?
          5 June 2017|
          Answer
          Response from l0ls0n | Property representative |
          Yes, the renovations have been complete since August 2016. We are still working to upgrade our facilites, but nothing that would interfere with your experience.
          0
          Votes
          Katianna L
          I'll be traveling to the area solo with two young kids. Is this hotel a good option for me?
          20 May 2017|
          Answer
          Response from Kevin M | Reviewed this property |
          You didn't say how young! These are older units and are set up like condos -- no elevators for the second and third floors! The property is designed for the business traveler: kitchenette with stove, microwave, full size... More
          1
          Vote
          Alexandria L
          Hello, At what time does the pool open and close each day?
          28 April 2017|
          Answer Show all 2 answers
          Response from l0ls0n | Property representative |
          Hello, It is an outdoor pool, so it will not be until Memorial weekend, but when it is up and running 9am-10pm. Thank you for your question.
          0
          Votes
          Room Tips
          "Be sure to specify if you want on the first or second floor."
          Read review
          "If you rely on their shuttle service to get around, ask for a room near the front office."
          Read review
          "for mobility issues there are rooms on ground floor"
          Read review
          "ask for a renovated room - they're particularly nice"
          Read review
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