Renaissance Columbus Westerville-Polaris Hotel
92 reviews
#2 of 5 Hotels in Westerville
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (26)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Columbus Westerville-Polaris Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 5 hotels in Westerville
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the new Renaissance Columbus Westerville-Polaris hotel. Our hotel is located in Westerville and just minutes from all the top dining and entertainment areas of Columbus.
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Room & Suite (26)26
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Patio
Kids stay free
Electric vehicle charging station
Parking
Wifi
Paid internet
Indoor pool
Saltwater pool
Restaurant
Breakfast available
Happy hour
Kids' meals
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
Contact
409 Altair Pkwy, Westerville, OH 43082-7573
Getting there
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92Reviews1Q+A14Room tips
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Traveller rating
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Popular mentions
I stayed here for a weekend trip with my husband to Columbus. We usually stay at the Hilton at Easton when we are in this area, but decided to give the Polaris area a try. The staff at this hotel was very kind, explained all covid rules and regulations and were happy to help. The business center was nice to use to quickly print a shipping label I had forgotten I needed, and unlike some other Renaissance hotels, was super easy to use without needing a code to print. We had a quick breakfast at the hotel the next morning and it was above average for a hotel breakfast. All in all, I'd return again for sure!
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Date of stay: September 2020
Helpful
Response from Concord Hospitality, General Manager at Renaissance Columbus Westerville-Polaris Hotel
Responded 30 Nov 2020
Dear claram572, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, amenities pleasant, and staff friendly. We look forward to being your new hotel of choice when in the area. Best, Ralph Mordocco General Manager
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+1
I love the ocean, but I am in the midwest so what if you could get the salt water pool and absolutely best clean, top facilities, great food, drinks and people in hospitality in the world at the same time it's a no brainer...I saw today why it works so well that Kim, Hames, Doug, Jon, Kate, Kate and more perform so at high level just look at the head guy he Ralph does it all and a great leader that shows the way with recognition of team makes this property one that I travel 1.5 hours out of my way to visit....
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Date of stay: November 2020Trip type: Travelled solo
Helpful
Response from Ralph Mordocco, General Manager at Renaissance Columbus Westerville-Polaris Hotel
Responded 3 Nov 2020
Dear sidjack1, Welcome back! Thanks for your time in reviewing your experience. It’s encouraging to know you have enjoyed our service and amenities. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We are humbled to be your hotel of choice and look forward to your next visit. Best, Ralph Mordocco
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I am an avid traveler, particularly Marriotts which in my opinion, expe⁹rience, and trained customer expectation is THE BEST.....but this property speaks to a standard that you will see as to quality of bldg, elevators, beds, everything including a salt water pool but when you combine it with absolutely the most fantastic Marriott trained staff that bend to always delight and exceed expectation.. I think they like seeing customer smiles as compensation, lol but it always like a vacation whether it's one or days it feels like a week....thanks team...Kim, Doug, James, Janna, Jon, and
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Date of stay: September 2020Trip type: Travelled solo
Helpful
Response from Ralph Mordocco, General Manager at Renaissance Columbus Westerville-Polaris Hotel
Responded 3 Nov 2020
Scj2016 Thank you for your recent stay and feedback. Our team is always excited to help our guest enjoy the many attributes our Modern Lake House Themed RenaIssance Hotel in Westerville, Ohio has to offer. We take great pride in our service and well appointed design that brings a local nautical vibe from Alum Creek and the Hoover Reservoir to life in our hotel. We are excited you are enjoying your visits to Westerville while a guest of ours at the Renaissance. Can’t wait to serve you again soon. All the best Ralph Mordocco
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I seriously can’t rave enough about this hotel. It was opened in 2018 and looks very modern and clean. The staff throughout the hotel were very friendly. The beds were comfortable, and the rooms were so nice it makes you almost not want to leave the room at all. The food also tasted really good! Not to mention you’re a 10-15 minute Uber ride from tons of restaurants, shopping. I have no complaints and will definitely stay here again!
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Date of stay: October 2020Trip type: Travelled with friends
Helpful
Response from Ralph Mordocco, General Manager at Renaissance Columbus Westerville-Polaris Hotel
Responded 21 Oct 2020
Dear MeganC1020 On behalf of the entire hotel team, we want to thank you for sharing your feedback and experience from your recent stay at the Renaissance Columbus Westerville-Polaris Hotel. We appreciate you taking the time to share great comments about your experience throughout the hotel and restaurant. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Ralph Mordocco
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We checked in on Sunday and the gentlemen at the front desk were very welcoming!! The hotel was clean and had Hand sanitizer In several spots in the lobby!! The room was beautiful I loved the decor!! We had the pool to ourselves which was a bonus!! The location was convenient, quiet, and safe! We will be back!!
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Date of stay: September 2020Trip type: Travelled as a couple
Helpful
Response from Concord Hospitality, General Manager at Renaissance Columbus Westerville-Polaris Hotel
Responded 23 Sep 2020
Dear Coco320, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your birthday stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Ralph Mordocco General Manager
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PRICE RANGE
US$157 - US$239 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioWesterville
NUMBER OF ROOMS
222
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Claim Your Listing Frequently Asked Questions about Renaissance Columbus Westerville-Polaris Hotel
Which popular attractions are close to Renaissance Columbus Westerville-Polaris Hotel?
Nearby attractions include Westerville Community Center (0.9 km).
What are some of the property amenities at Renaissance Columbus Westerville-Polaris Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Renaissance Columbus Westerville-Polaris Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Columbus Westerville-Polaris Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Columbus Westerville-Polaris Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Renaissance Columbus Westerville-Polaris Hotel?
Conveniently located restaurants include Rusty Bucket Restaurant and Tavern, Q2 Bistro, and Bru Burger Bar.
Are there opportunities to exercise at Renaissance Columbus Westerville-Polaris Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Renaissance Columbus Westerville-Polaris Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Columbus Westerville-Polaris Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Renaissance Columbus Westerville-Polaris Hotel?
Many travellers enjoy visiting Towers Hall (1.9 km).
Is Renaissance Columbus Westerville-Polaris Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.