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Hilton Garden Inn Cleveland/Twinsburg

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Hilton Garden Inn Cleveland\/Twinsburg
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485 Reviews from our TripAdvisor Community

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Showing 481: English reviews
tiffin, United States
Reviewed 31 August 2016

good stayed for family wedding!! did not know about 5 dollar breakfast??? only told about $11:00 dollar breakfast???reception was fabulous!!! did you get treadmill fixed?? husband and I had to share the treadmill!!

Review collected in partnership with Hilton Garden Inn
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Thank David S
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear David S, Thank you for the feedback! I am glad you had a great time at the family wedding! We do apologize for the treadmill inconvenience, our maintenance team is working on fixing the problems! Thank you, Roger Greene, General Manager

Lexington
Reviewed 30 August 2016

Nice hotel conveniently located. Was there for a family wedding. Accommodations were extremely nice. I would have liked to have a complimentary breakfast but for the price we paid that was OK. Wedding reception was held there and it couldn't have been nicer. Staff is extremely accommodating. Great adjustable beds with very comfortable pillows. Slept great! Would definitely recommend this...

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Thank Alexis C
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Alexis C, Thank you, we appreciate the feedback! We are happy that our accommodations made your stay enjoyable! We hope you stay with us again next time you are in Twinsburg! Thank you, Roger Greene, General Manager

Richmond
Reviewed 29 August 2016

Everything about this hotel was incredible! The room was very clean and inviting. The bed was very comfortable and we slept very well. The breakfast buffet was absolutely amazing. It's a great hotel to stay in and I highly recommend it.

Review collected in partnership with Hilton Garden Inn
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Thank rachelsH8994AZ
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear rachelsH8994AZ, Thank you so much for the great response! I am so happy that you enjoyed your stay here with us! I will be sure to pass on to our housekeeping staff that you appreciated the cleanliness of the room! We hope you stay with us again soon, Roger Greene, General Manager

Atlanta, United States
Reviewed 27 August 2016

I stayed at this location with 3 co-workers during a quick business trip. I had been at this location a few years earlier and was very happy to see the quality of service snf high levels of service had not changed a bit! Convenient location, lovely property. Only complaint is I had only 1 night to enjoy the service!

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Thank Catherine R
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Catherine R, Thank you for the wonderful feedback! It is great to hear from our guests and I am very pleased to hear that you enjoyed our service! We hope you are able to stay with us again in the near future! Roger Greene, General Manager

Salt Lake, United States
Reviewed 27 August 2016

Great hotel, I've stayed at this location several times. Staff are very friendly and helpful, always greeted by staff as you walk in or out. Has a great restaurant next door with excellent food, can order take out or room service as well.

Review collected in partnership with Hilton Garden Inn
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Thank Jared W
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Jared W, Thank you for your response! I am happy to hear that you enjoy our hotel and are a repeat guest! Thank you for staying with us and we look forward to seeing you again soon! Roger Greene, General Manager

Reviewed 22 August 2016

Nice hotel tucked in Wilcox, OH I made the reservations 2 hours before arriving. Everything was ready and wonderful. The staff was welcoming and helpful. The room was extremely clean and comfortable. I had a very nice stay, a nice breakfast and was on my way again.

Review collected in partnership with Hilton Garden Inn
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Thank 665joycet
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear 665joycet, Thank you for the review! I am so happy that you enjoyed your stay with us! We hope you stay with us again next time you are traveling to Twinsburg, Ohio! Thank you, Roger Greene, General Manager

A TripAdvisor Member
Level Contributor
9 reviews
3 hotel reviews
1 helpful vote
Reviewed 19 August 2016 via mobile

We stayed here while visiting and hiking in Cuyahoga NP. The hotel is nice, seems like a lot of business travelers and conferences but we had a quiet room and the breakfasts were great. Easy 20 min drive from here to the park. Would def stay here again.

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Thank A TripAdvisor Member
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Thank you for the response! I am please to hear that everything went well with your stay! We look forward to seeing you again next time you travel to the area! Thank you, Roger Greene, General Manager

Tucson, United States
Reviewed 15 August 2016

Have always loved this type of hotel -- free coffee in the lobby, which is lovely. Plus a no nonsense and comfortable approach to business travel. I enjoy the Hilton Garden Inns and will stay/eat at them again in the future!

Review collected in partnership with Hilton Garden Inn
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Thank Linda F
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Linda F, Thank you for the review! I am so glad you enjoy staying with us here in Twinsburg as well as other HGI brand hotels. Whether it is for business or leisure we strive make all of our guests comfortable and happy! We hope you stay with us again soon! Roger Greene, General Manager

Reviewed 12 August 2016 via mobile

This is typical of the HGI hotels with great rooms and a comfy lobby. I have stayed here before, but this stay I noticed several wedding events going on in the hotel. It is quite lovely and although I never considered weddings at a hotel, this may have been an exception. The only reason I gave it 4 stars is...

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Helpful?
Thank Kimberly F
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Kimberly F, Thank you for the wonderful feedback! I am so glad you enjoy the many aspects of our hotel! We are happy you had a great experience and we hope to see you again soon! Roger Greene, General Manager

Phoenix, Arizona
Reviewed 10 August 2016

My husband and his twin brother have been attending the Twins Days Festival in Twinsburg, Ohio for the past 14 years. After my husbands twin brother passed away 2 years ago he invited me to come along. I was welcomed by all their friends and we have attended now for the last 2 years. Part of their experience was staying...

Review collected in partnership with Hilton Garden Inn
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Thank Debra K
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Debra K, We are so happy to hear that you enjoy coming to our hotel for the annual Twins Festival! It is always a pleasure to see familiar faces year after year! We look forward to seeing you again next year and thank you kindly for the review! Roger Greene, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland/Twinsburg is conveniently located 17 miles from downtown Cleveland. Our hotel has 142 guestrooms, suites and accessible rooms including flexible event space totaling 12,000 sq. ft. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. Keep in touch at the work area with high-speed internet access. Enjoy breakfast at the Great American Grill®, drinks at the Garden Bar and Grille or room service from Blue Canyon Kitchen & Tavern. ... more   less 

Additional Information about Hilton Garden Inn Cleveland/Twinsburg

Address: 8971 Wilcox Drive, I-480 @ SR82, Twinsburg, OH 44087
Region: United States > Ohio > Twinsburg
Price Range: €99 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland/Twinsburg 3*
Number of rooms: 142
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Also Known As:
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Cleveland/Twinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a quiet room and forego a suite. Suites are closer to the highway.”
 of 5 bubbles abovethetreeline, 13 Feb 2017 | Read review
“Ask if the breakfast is included”
 of 5 bubbles erapsandell, 1 Apr 2016 | Read review
“The rooms are lovely. Would not stay here again until the beds are changed out.”
 of 5 bubbles KateandDiva, 13 Jan 2016 | Read review
“Overlooking the Pagoda”
 of 5 bubbles S8105KEevas, 11 Nov 2015 | Read review
“I always ask for top floor to ensure a quiet sleep.”
 of 5 bubbles jodyb817, 8 Aug 2015 | Read review
5 of 5