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All reviewstrain trackslight sleeperbalcony roomfriendly and welcoming stafflate noticeamazing hoteleasy parkingrooms are cleanfull service barcustomer service was excellentnight's restbest betelectrical outletspool and hot tubbreakfast buffetnight's sleepbusiness trip
Rooms were clean, beds ok comfort wise. Lounge and restaurant on site were super accommodating of dietary needs, and prices were fair. Staff was great and parking was included despite being in down town area.
We had this hotel booked for four months and was told when we arrived that they did not have a room for us. They had all kinds of excuses why. None that really made any sense. When we were discussing this situation other guests were...More
Response from Becky K, General Manager at Courtyard Springfield DowntownResponded 2 days ago
Please accept my deepest apologies for having to relocate you to the Beavercreek area. We had numerous basketball teams that had stayed with us the night prior and some left their belongings in their rooms, causing us to be oversold. This is not...More
I stayed 3 nights last week and I was delighted with my visit. The hotel was nice and the lobby was inviting.The staff knew my name from the start until I checked out. They really do a great job.
My room was perfect and truly...More
Thank Jeff H
Response from Becky K, General Manager at Courtyard Springfield DowntownResponded 1 week ago
We are happy to hear that your stay last week was a great one. Not everyone enjoys traveling, and we know that, so we want them to feel as if the hotel is their home away from home. I'm glad that our team...More
My wife and I stayed here as well as another couple. The front desk clerk, Tasia, was very polite and helpful. She even joked with us which was great after we traveled for almost 8 hours. The room was clean and very nice. I didn't...More
Response from Becky K, General Manager at Courtyard Springfield DowntownResponded 2 weeks ago
We appreciate you taking the time to comment on your stay. We think we have a great team here at the Courtyard Springfield Downtown and are glad that you felt the same about them. Tasia does a fantastic job at the front desk...More
Was in Springfield on business with a group of 6. We arrived late and were greeted with a smile. Based on the time we elected to eat in the restaurant in the lobby. The menu was surprisingly upscale and the food prepared pretty well. Afterward...More
Response from Becky K, General Manager at Courtyard Springfield DowntownResponded 3 weeks ago
Thank you for taking the time to share your experiences with us. We're glad that you found the hotel clean and our team attentive and friendly - we take great pride in that. And we're super happy that we were able to locate...More
Response from ConcordHospitality | Property representative |
Please contact the hotel directly with your confirmation number and we would be happy to assist you with any special requests. We look forward to hosting you.