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Courtyard Springfield Downtown

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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Waverly, Iowa
Reviewed 3 days ago NEW

The people were very friendly and helpful. Good to have a full-service bar on premises, although the draft beers were a little on the expensive side. Food (dinner and breakfast) were good for a hotel, but not exceptional. Would stay again.

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Helpful?
Thank BE665
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Dear BE665, Thank you very much for your review of the hotel. We appreciate the feedback and the kind words. We will pass along your comments to the team and look forward to a possible future visit from you. Thanks again, Becky Krieger General Manager

Stamping Ground, Kentucky
Reviewed 4 weeks ago

Room fair, shower hot, bar empty, draft beer expensive and overall somewhat overpriced for a Courtyard and it wasn't explained that the breakfast buffet not included. It wasn't much anyway and decided to leave and pay for a real breakfast.

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Helpful?
Thank bluegrass502
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Dear bluegrass502, Thank you for your review of the hotel and our amenities. I apologize that it was not explained that the breakfast buffet was not included. Most Courtyards are designed with a Bistro, offering coffee and food items for sale. We have our own branded restaurant, Mela Urban Bistro, and operate under the same Courtyard standards in which we...

Fort Wayne, Indiana
Reviewed 1 November 2016 via mobile

This is a nice hotel right in the middle of sites in Springfield. Easy parking, friendly and helpful staff, clean comfortable rooms, average bedding. They had a nice looking restaurant with outdoor seating-did not eat there. Really good cafe/coffee/sandwiches across the street at Clark County Historical Society. Walk a block through pleasant downtown to Seasons Bistro****.

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Helpful?
Thank York476
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

York476, We appreciate you taking the time to comment about your stay with us. We're glad that you found our location and walkability to other businesses to be good - we think we're in a great spot here in Downtown Springfield. Un Mundo (across the street in the Heritage Center) and Seasons Bistro are both great options for venturing out...

LaGrange
Reviewed 2 October 2016

Very modern, upscale gem in downtown Springfield, Ohio. It has all the amenities one needs with a great lobby bar and restaurant. Great access to anywhere in the area. Superb décor, the shower was hot with great water pressure............it could use a grab bar for those quick showers! Ha.

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Helpful?
Thank VladoLaGrange
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Thank you, VladoLaGrange, for your kind words and we appreciate you taking the time to leave a comment. We do have some very unique decor and artwork as well as a great restaurant and lounge, Mela Urban Bistro. We are glad that you feel our hotel is a gem - we think so as well! We hope you'll visit again...

Fond du Lac, Wisconsin
Reviewed 29 September 2016 via mobile

I'm usually a big fan of Courtyards and try to stay in them when it works out. But this time I think I made a mistake. First, TRAIN TRACKS. Yes, the hotel is directly adjacent to a busy train track. Second, tired. This downtown hotel is a little wore; one elevator broke, mattress poor, and carpet worn. The A/C unit...

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Helpful?
Thank DCA2113
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Dear DCA2113, I apologize for the inconveniences that you've experienced. Yes, we are located adjacent to a train track. We are fortunate that the City of Springfield worked diligently with Norfolk Southern to create a "quiet zone" within the city limits. While it doesn't eliminate all of the train noise, it does buffer it quite a bit since the trains...

Tucson, Arizona
Reviewed 29 September 2016

Enjoyed the downtown location with good restaurants and a microbrewery nearby. As others have mentioned, there is only one working elevator. The stairways lead only to the outside. So, going to the bar area for morning coffee via the stairway meant going back into the hotel. Not a problem, just inconvenient. Our room was worn, with a few stains on...

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Helpful?
Thank jstep
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Dear jstep, Thank you for taking the time to comment on your stay. I apologize for the inconveniences that you experienced during your time with us. We do currently have one elevator down due to a major repair. Fortunately, we are nearing the end and it should be up and operational in the near future. We will be undergoing rooms...

Reviewed 27 September 2016

Had to get a room with late notice after having to vacate the last hotel quickly so I wouldn't get sick. Customer service was excellent. Very bubbly. Room was clean and serviceable. Mattress needed replacement since it was sagging on one side of it badly.

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Helpful?
Thank Scot Z
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Scot Z, Thank you for the kind words - I will be sure that the team sees them. I will pass along your comments on the mattress to our housekeeping department. We do rotate them quarterly, but we do need to pay extra special attention to make sure that they are flipping them before schedule if needed. Thanks again....

Bloomington-Normal, Illinois
Reviewed 23 September 2016 via mobile

We stayed here in May for the Springfield antique extravaganza and found the elevator to be broken. Since only 1 was working, there was always a line. The front desk lady was extremely rude and hateful to be honest.....I didn't want to stay here this time. Since we are platinum elite members, we always stay at a Marriot. This time...

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Helpful?
Thank sophiecleo
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Dear sophiecleo, Thank you for your loyalty to Marriott and for taking the time to comment. Just as our front desk did, I apologize greatly for the inconvenience that the elevator outage caused you. It was May when one of the elevators was put out of service and we are very close to the end of the process. Unfortunately, it...

Reviewed 22 September 2016

Had a good stay here. Stayed in a suite. The suite itself was pretty average, but the bed was super comfy, so had a good night's rest. The elevator was out (we knew this from reading other reviews), but it wasn't really an issue for us. The hotel was fully booked (there was a bus full of athletes and a...

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Helpful?
Thank Van P
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Van P, Thank you for taking the time to comment on your stay with us here at the Courtyard by Marriott - Springfield Downtown. We are happy to hear that you had a good stay and a good night's rest. Thank you for the kind words and understanding on the elevator outage. The repair is close to completion -...

Reviewed 7 September 2016

The Room itself was ok, but the bathroom was another matter all together. The Toilet was slow and would not fully flush (you know how terrible THAT is!) And the Shower curtain liner was Filthy! When I talked about it to management, they assured me it would be changed. When I returned some hours later it was not. I returned...

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Helpful?
1Thank W S
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Dear W S, Thank you for taking the time to comment regarding your stay with us. I am deeply apologetic for the service and the product that you received. That is in no way Marriott's standard, nor is it ours. I have done a bit of research and I believe that the person that you are referring to is one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Springfield Downtown

Address: 100 South Fountain Avenue, Springfield, OH 45502
Region: United States > Ohio > Springfield
Price Range: €94 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Springfield Downtown 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard Springfield Downtown Hotel Springfield
Marriott Springfield
Springfield Courtyard
Springfield Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Springfield Downtown staff and other travellers.
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Questions? Get answers from Courtyard Springfield Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good.”
 of 5 bubbles VladoLaGrange, 1 Oct 2016 | Read review
“Go to another hotel.”
 of 5 bubbles GinnyMum, 20 May 2016 | Read review
“Get a room as far from the train as possible.”
 of 5 bubbles KendallsMom, 28 Mar 2016 | Read review
“If you are sensitive to noise, ask for a room opposite the train track, i loved to hear the train pass by tho”
 of 5 bubbles JaimeU400, 10 Mar 2016 | Read review
“I would have to say, (all rooms) because, we are always on the go, so just to sleep you are so tired when you get to your room:)”
 of 5 bubbles cbhappy54, 8 Feb 2016 | Read review
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