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Extended Stay America - Cincinnati - Springdale - I-275

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Traveller (10)
Room & Suite (21)
Traveller (10)
Room & Suite (21)
Dining (1)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Non-Smoking Hotel
Room features
Kitchenette
Non-Smoking Rooms
Microwave
Suites
Air Conditioning
Good to know
HOTEL STYLE
Business
HOTEL CLASS
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Location
Full view
40Car recommended
Grade: 40 out of 100
35Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
320 Glensprings Dr, Springdale, OH 45246-2304
Getting there
Cincinnati-Northern Kentucky Airport32 km
Cincinnati Municipal Airport33 km
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Reviews (36)
Filter reviews
35 results
Traveller rating
13
6
4
3
9
Traveller type
Time of year
LanguageEnglish
13
6
4
3
9
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All reviews enjoy staying here enjoyed my stay other hotels room was clean pets highway
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1 - 5 of 35 reviews
Reviewed 3 weeks ago via mobile

During my stay my friend and I pulled the cover sheet back and there was feces smeared on it because cover sheets don’t get washed after each customer. Gross. Not to mention the room was 87.00 for the nightMore

Date of stay: November 2018
Thank Jet65360958225
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 3 weeks ago

Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately we missed something during...More

Reviewed 24 September 2018

Stain on my sheets and when I asked for fresh was told to come get them and put them on myself. The TV barely worked, the remote was glitchy. The windows wouldnt shut or lock so I was on edge all night. The AC unit...More

Date of stay: September 2018
1  Thank Sarah J
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 25 September 2018

Please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More

Reviewed 1 September 2018

while waiting fo our house to be ready for move in my husband and I had a chance to stayed here.an excellent place to get away to. nice location away from the loud noise of the streets and highway. I enjoyed my stay !More

Date of stay: August 2018
Thank kristy d
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 2 September 2018

Kristy, thank you for the wonderful feedback Extended Stay America. We are glad to know you loved with our ideal location and that you had a nice stay here. It was a pleasure having you, and we look forward to your return visit. Sincerely, Hotel...More

Reviewed 28 August 2018

Lots of construction were happening in the hotel. The hotel is in a very lonely location and the rooms and the ambiance looks very old. My room had A/c leakage, stale smell all around the room. The alternate room which the receptionist had provided was...More

Date of stay: September 2017
Thank Ramachandran R
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 29 August 2018

Ramachandran, thank you for choosing our hotel for your stay. We apologize for the inconvenience caused you because of our construction. We take every precaution not to disturb our guests during the renovation. However, it still gets loud and dusty at times. We would love...More

Reviewed 16 August 2018

We had a real bad experience with a competitor intown (hint). This hotel made our night better. Great friendly staff. Clean functional room and no hassles with our service dog. I can't express how much I appreciate them. It is good place to stay.More

Date of stay: August 2018
Thank Robert K
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 18 August 2018

Thank you for sharing your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again...More

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Questions & Answers
Ask a question
Kim C
12 July 2017|
Answer
Response from Sharon S | Reviewed this property |
The question is coming back to the person, me, that wrote the review. Call Extended Stay directly to find out the question.
0
Votes
Rick F
22 June 2016|
AnswerShow all 4 answers
Response from Mrs_Tina | Property representative |
I would like to thank you for your question. We have 12 designated pet rooms out of 126 rooms to choose from.
0
Votes
Room Tips
"People with a service dog were treated great instead of the same old hassles."
S4336IZrobertk
16 Aug 2018
Read review
"Drive up to your door!"
MrsDeeCleveland_OH
10 Jan 2018
Read review
"Rooms are not good. Very cramped. I am not recommending the hotel itself."
Junglee_Mausi
23 Oct 2016
Read review
PRICE RANGE
US$66 - US$87 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioSpringdale
NUMBER OF ROOMS
126
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