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My spouse has been staying here 2 wks at a time & as I visit I see how unpleasant or helpful the staff are. No interest in doing their jobs correctly especially when it comes to cleaning the rooms as shift changes or rotation. The...More
Thank amber l
Response from Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 11 June 2017
I'm concerned about the challenges you expressed with your hotel. I know how frustrating it must be for you when you visit!
We accommodate many guests each evening, and we strive to make their stay
An amazing one! The principal goal of our hotel is...More
Not up to Marriott standards. The entire place looks like it needs cleaned , painted and updated. There was dirt all over the entryway. I will not stay here again. Staff was friendly but not professional.More
Response from 00gc, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 1 April 2017
Dear koolady, thank you for taking the time to leave a review. We appreciate it. Please accept our apologies for the less than satisfactory stay. Your comments are appreciated and helps us focus on the areas that need our attention. Cleanliness and Comfort are standards...More
If there was an option for Zero i would have chosen it. There are many issues with this hotel.
It is dirty, scuff marks all over the doors.
Mud on the floors
Unfinished work in the hallways
The rooms have a musty odor to them...More
Thank Benny M
Response from 00gc, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 16 March 2017
Dear Benny M, thank you for being our guest and for the feedback. Please accept our apology for the lack of attention you received from our staff members in regards to your inquiries and requests. Guest service is our number one amenity and we are...More
Greeted warmly by Ray, the manager, and appreciated his friendliness. Room was spacious and clean, and the breakfast had an excellent selection, and the food was hot and fresh even toward the end of serving period. Staff went above and beyond in providing a wine...More
Response from 00gc, Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 6 March 2017
Thank you for taking a minute from your day to leave us a review. We appreciate it. It’s our pleasure knowing you loved all the aspects of your stay, especially your spotless room and our complimentary hot breakfast. Thanks again, we look forward...More
We have stayed here before and are Marriott reward members, so what we encountered on this stay was most disappointing. I will say that the staff was friendly. However,our room looked like it was in the middle of renovations. Patched, spotty ceiling, patched door to...More
Response from 00gc, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 3 March 2017
Thank you for taking a minute from your day to leave us a review. We appreciate it. As a Marriott Rewards member, you are correct to expect only the best from us and we are sorry we let you down. We apologize for what appeared...More
US$120 - US$201 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Family Rooms ,
Number of rooms
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Also Known As
Fairfield Inn And Suites By Marriott Wheeling St Clairsville Hotel ,