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Fairfield Inn & Suites Wheeling-St. Clairsville, OH

Fairfield InnUS$106*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites Wheeling-St. Clairsville, OH
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Start your review of Fairfield Inn & Suites Wheeling-St. Clairsville, OH
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ohio
Reviewed 3 weeks ago

Not up to Marriott standards. The entire place looks like it needs cleaned , painted and updated. There was dirt all over the entryway. I will not stay here again. Staff was friendly but not professional.

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Helpful?
Thank koolady
00gc, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

Dear koolady, thank you for taking the time to leave a review. We appreciate it. Please accept our apologies for the less than satisfactory stay. Your comments are appreciated and helps us focus on the areas that need our attention. Cleanliness and Comfort are standards that we should be meeting and we can absolutely do better. We hope you will...

Reviewed 15 March 2017

If there was an option for Zero i would have chosen it. There are many issues with this hotel. It is dirty, scuff marks all over the doors. Mud on the floors Unfinished work in the hallways The rooms have a musty odor to them The breakfast is served at whatever time is convenient for them They often place the...

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Helpful?
Thank Benny M
00gc, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

Dear Benny M, thank you for being our guest and for the feedback. Please accept our apology for the lack of attention you received from our staff members in regards to your inquiries and requests. Guest service is our number one amenity and we are sorry we did not deliver during your stay. What you described is not the level...

West Lafayette, Indiana
Reviewed 5 March 2017 via mobile

Greeted warmly by Ray, the manager, and appreciated his friendliness. Room was spacious and clean, and the breakfast had an excellent selection, and the food was hot and fresh even toward the end of serving period. Staff went above and beyond in providing a wine bottle opener when we inquired about wine glasses. Would definitely stay again.

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Helpful?
Thank jnielsen0044
00gc, Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

Dear jnielsen0044, Thank you for taking a minute from your day to leave us a review. We appreciate it. It’s our pleasure knowing you loved all the aspects of your stay, especially your spotless room and our complimentary hot breakfast. Thanks again, we look forward to welcoming you and your family back soon. Yours In Hospitality, Ray Hunt General Manager...

Bloomington, Indiana
Reviewed 2 March 2017

We have stayed here before and are Marriott reward members, so what we encountered on this stay was most disappointing. I will say that the staff was friendly. However,our room looked like it was in the middle of renovations. Patched, spotty ceiling, patched door to bathroom, mirror with silvering all off around the basin. We should have been given a...

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Helpful?
Thank dawncart2017
00gc, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

Thank you for taking a minute from your day to leave us a review. We appreciate it. As a Marriott Rewards member, you are correct to expect only the best from us and we are sorry we let you down. We apologize for what appeared to be an incomplete room. We appreciate your feedback so the problems you experienced can...

Prince Frederick, Maryland
Reviewed 18 October 2016

From the warm greeting of Rashad to the early breakfast, the staff here made the whole trip worthwhile. There were the "little things" like the note from the maids, welcoming us to this property and wishing us a good stay. The beds were super comfortable, the bathrooms clean and modern and check in process without a hiccup. I didn't get...

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Helpful?
Thank Cm K
ManagerX1, Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

Thank you for taking a minute from your day to leave us a review. We appreciate it. It is so nice to see you recognizing our staff and the excellent service you received from Rashad. We enjoyed reading about the highlights of your stay, and are glad that our location and facilities made your experience a memorable one. It was a...

Woodstock, Georgia
Reviewed 19 September 2016 via mobile

I have stayed here a few times over the past few years. The hotel is an older hotel that could use many updates and maintenance to the rooms. The room that I checked into last night was clean and very comfortable. The breakfast was hot and full this morning. The staff was excellent last night. The gentleman behind the desk...

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Helpful?
Thank tckramer
ManagerX1, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

Thank you for taking a minute from your day to leave us a review. We appreciate it. We work hard to make sure every guest has an enjoyable experience while they are with us, and we are glad to see we succeeded in doing so for you. I am thrilled to read about the great service you received from our staff...

Vineland, New Jersey
Reviewed 7 September 2016

Normally don't review chain hotels because they are pretty consistent. This one, however, was the friendliest hotel we've stayed at. Everyone we encountered was super nice, smiling and happy. The location of this hotel is much better than any of the others; it's right next door to a Cracker Barrel and across the street from the mall, which has lots...

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Helpful?
Thank Stu C
Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

Dear Stu C, We wanted personally to let you know how gratifying it was to receive your kind words of support and encouragement on Tripadvisor.com. We appreciate our guests taking a minute to let us know how their experience was with us! Thank you! I have taken the liberty of sharing your kind words with the other members of our...

Hudson, Ohio
Reviewed 21 August 2016 via mobile

Let's be clear--this isn't a four star accommodation. It is what it is: a little dated, uncomfortable beds, slightly musty. But the staff is very friendly (especially Robert) and helpful, the pool is nice, and the free breakfast is nice (they even take some liberties to make it taste better). Go in with the right expectations, and you'll be pleased.

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Helpful?
Thank Ledzep8
Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

Dear Ledzep8, We were delighted to receive your kind words about our hotel. Thank you for taking a minute to let us know about your recent visit. We appreciate it! Your kind note really did make Robert’s day! It made me happy to know you noticed all of the positive changes we have made to our free breakfast! There are...

Reviewed 29 June 2016 via mobile

Great accommodations, wonderful and pleasant staff, delicious breakfast buffet. We stopped at 130am on our way through Ohio and they not only had a room but the last one that was available plus gave us a discount during check in for the rate. Immediately brought in a rollaway bed to accommodate our sleeping arrangements. The staff was very pleasant as...

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Helpful?
Thank Cindy H
Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

I am writing to say thank you for the comments that you posted online about us. We appreciate it when a guest takes a few minutes to let us know how we are doing. It is because of the comments and suggestions that we receive from our guests, that we are able to make changes that improve the experience for...

Home
Reviewed 10 June 2016

Clean site. Great Location, as most Marriott Locations are. Decent sized King sized room with sofa bed. $165 overnight for the king room, two slept comfortably. Breakfast 6 am, pool. Would stay again if in that area.

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Helpful?
Thank msadler99
Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review

Dear Msadler99 We were delighted to receive your note, and were especially pleased to read your kind words about our hotel. It made me happy to read that our King suite was comfortable for you and that everything was clean for you! I’m happy to see that you enjoyed our rotating breakfast bar and pool! I have taken the liberty...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Wheeling-St. Clairsville, OH

Address: 67731 Mall Rd, Saint Clairsville, OH 43950-1701
Region: United States > Ohio > Saint Clairsville
Price Range: €91 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Wheeling-St. Clairsville, OH 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Fairfield Inn And Suites By Marriott Wheeling St Clairsville Hotel
Fairfield Saint Clairsville
Fairfield Inn Saint Clairsville
Marriott Saint Clairsville
Saint Clairsville Fairfield Inn
Saint Clairsville Marriott
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Wheeling-St. Clairsville, OH staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one not being renovated.”
dawncart2017, 2 Mar 2017 | Read review
“Close to restaurants”
msadler99, 10 Jun 2016 | Read review
“Suits on 3 rd floor”
P7646QZjohnc, 11 Feb 2016 | Read review
“Have stayed in several rooms and can't say that any were better than the other, always seems excellent”
joehE3882IV, 22 Nov 2015 | Read review
“They have a slow elevator.”
Mammiev, 18 Nov 2015 | Read review
5 of 5
Fairfield Inn
US$106* /night
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TripAdvisorUS$106
Hotels.comUS$107
Expedia.comUS$106
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Prices are for 1 room, 2 adults
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