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Front desk clerk was very nice and check in was fast and went very smooth. Room was very clean and very quiet. The beds we very comfortable. Pool was great. Breakfast was very good. The deck is very relaxing as well as the gazebo. Excellent...More
Arrived tired at 11.15 pm ready to fall into bed but unfortunately the computer was down and the previous shift had not left information about arriving guests. It took over 20 minutes to get checked in. The place is in desperate need of renovations and...More
Thank Michaek B
Response from Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 4 weeks ago
Dear Michaek B,
I am writing to say thank you for the comments that you posted online about us. We appreciate it when a guest takes a few minutes to let us know how we are doing. It is because of the comments and suggestions...More
My spouse has been staying here 2 wks at a time & as I visit I see how unpleasant or helpful the staff are. No interest in doing their jobs correctly especially when it comes to cleaning the rooms as shift changes or rotation. The...More
Thank amber l
Response from Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 11 June 2017
I'm concerned about the challenges you expressed with your hotel. I know how frustrating it must be for you when you visit!
We accommodate many guests each evening, and we strive to make their stay
An amazing one! The principal goal of our hotel is...More
Not up to Marriott standards. The entire place looks like it needs cleaned , painted and updated. There was dirt all over the entryway. I will not stay here again. Staff was friendly but not professional.More
Response from 00gc, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 1 April 2017
Dear koolady, thank you for taking the time to leave a review. We appreciate it. Please accept our apologies for the less than satisfactory stay. Your comments are appreciated and helps us focus on the areas that need our attention. Cleanliness and Comfort are standards...More
If there was an option for Zero i would have chosen it. There are many issues with this hotel.
It is dirty, scuff marks all over the doors.
Mud on the floors
Unfinished work in the hallways
The rooms have a musty odor to them...More
Thank Benny M
Response from 00gc, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 16 March 2017
Dear Benny M, thank you for being our guest and for the feedback. Please accept our apology for the lack of attention you received from our staff members in regards to your inquiries and requests. Guest service is our number one amenity and we are...More
US$95 - US$134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn And Suites By Marriott Wheeling St Clairsville Hotel ,