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All reviewsstayed hereroom was cleanpancake machinewould stay here againcuyahoga national parkoff the highwayfree breakfastcouple hoursreally enjoyed our stay hererock and roll hallone night staythe rooms were niceworkout facilitythe indoor pool areablossom music centereasy accesshot tub
This hotel is going through a renovation. The staff is still providing excellent service during this process. The workers began at 10am to 6pm
Which provided lots of quiet hours. The rooms are clean, towels are thick, breakfast is always full and areas clean.
Thank Linda M
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 3 days ago
Thank you very much for the five stars and kind words during our renovation. We are glad to hear that you were not disturbed!
I have stayed at this Holiday Inn Express on 4 occasions
The location is good for visiting the Cleveland area
Rooms are clean and the quick breakfast is perfect
I requested a room on the upper floor and quiet side of building
Which was fulfilled...More
Thank Linda M
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 19 November 2017
Thank you for the five stars and nice compliments! We really appreciate our repeat customers and are very glad that you will come back the next time you're visiting Cleveland.
This hotel was clean, the staff was friendly, but this is not a fancy hotel. The mirror in our room was broken, and the one outlet was not set properly (hanging out a bit, not finished flush to the wall). I'm not complaining though, because...More
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 1 week ago
Thank you for the four stars and kind words. We are completely renovating and will be fixing the room issues.
Director of Sales
I've stayed at This hotel twice now and haven't been disappointed either time. From check-in the customer service was great. I was all checked in and into my room within a few minutes. The rooms were nice and clean and bedding was very comfortable as...More
Thank Tyler A
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 20 February 2018
Thank you very much for the five stars and kind words. I'm glad that you enjoyed your stay and will stay again. We are renovating and will be very beautiful when we are done.
We live locally and have been at this location before. On an occasion we will stay overnight in the Richfield area during winter months so the kids can go swimming.
The pool area itself was nice but looks to be s little more run down...More
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 2 January 2018
Thank you for the four stars. We will be doing a major renovation soon. Thank you for the repeat business.