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Holiday Inn Express Cleveland-Richfield

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Traveller (13)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent43%
  • Very good36%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“stayed here”(27 reviews)
“room was clean”(17 reviews)
“pancake machine”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Offers from Holiday Inn Express Cleveland-Richfield
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
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190 results
Traveller rating
78
70
26
10
6
Traveller type
Time of year
LanguageEnglish
78
70
26
10
6
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All reviewsstayed hereroom was cleanpancake machinewould stay here againcuyahoga national parkoff the highwayfree breakfastcouple hoursreally enjoyed our stay hererock and roll hallone night staythe rooms were niceworkout facilitythe indoor pool areablossom music centereasy accesshot tub
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1 - 5 of 190 reviews
Reviewed 4 days ago

This hotel is going through a renovation. The staff is still providing excellent service during this process. The workers began at 10am to 6pm Which provided lots of quiet hours. The rooms are clean, towels are thick, breakfast is always full and areas clean. Thanks...More

Thank Linda M
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 3 days ago

Thank you very much for the five stars and kind words during our renovation. We are glad to hear that you were not disturbed! Janet Wise

Hotel's Favourite
Reviewed 17 November 2017 via mobile

I have stayed at this Holiday Inn Express on 4 occasions The location is good for visiting the Cleveland area Rooms are clean and the quick breakfast is perfect I requested a room on the upper floor and quiet side of building Which was fulfilled...More

Thank Linda M
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 19 November 2017

Thank you for the five stars and nice compliments! We really appreciate our repeat customers and are very glad that you will come back the next time you're visiting Cleveland. Janet Wise

Reviewed 1 week ago

This hotel was clean, the staff was friendly, but this is not a fancy hotel. The mirror in our room was broken, and the one outlet was not set properly (hanging out a bit, not finished flush to the wall). I'm not complaining though, because...More

Thank Kristi08
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 1 week ago

Thank you for the four stars and kind words. We are completely renovating and will be fixing the room issues. Thank you, Janet Wise Director of Sales

Reviewed 18 February 2018 via mobile

I've stayed at This hotel twice now and haven't been disappointed either time. From check-in the customer service was great. I was all checked in and into my room within a few minutes. The rooms were nice and clean and bedding was very comfortable as...More

Thank Tyler A
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 20 February 2018

Thank you very much for the five stars and kind words. I'm glad that you enjoyed your stay and will stay again. We are renovating and will be very beautiful when we are done. Thank you, Janet Wise

Reviewed 1 January 2018 via mobile

We live locally and have been at this location before. On an occasion we will stay overnight in the Richfield area during winter months so the kids can go swimming. The pool area itself was nice but looks to be s little more run down...More

Thank wolffpack14
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 2 January 2018

Thank you for the four stars. We will be doing a major renovation soon. Thank you for the repeat business. Janet Wise

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (13)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
BKexploreindiana
6 February 2018|
AnswerShow all 2 answers
Response from ohiop32 | Reviewed this property |
brecksville
0
Votes
Shana S
5 June 2015|
Answer
Response from HIExpressRichfield | Property representative |
Yes, we do have a couple of those on the main floor in a busy area by the pool and breakfast room. They are called Whirlpool Suites on our website.
0
Votes
Carl H
31 October 2014|
Answer
Response from HIExpressRichfield | Property representative |
Yes.
1
Vote
Room Tips
"Upper floor. The window systems are good. No traffic noise."
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"Front desk is very accommodating, ask for list of nearby dining choices."
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"I would try to stay on a high floor if you can, away from the pool."
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"Bring ear plugs or you won't sleep at all here"
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