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Hampton Inn Richfield

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Hampton Inn Richfield
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345 Reviews from our TripAdvisor Community

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Showing 344: English reviews
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Canonsburg, United States
Reviewed 2 days ago NEW

Great location and the breakfast was better than most Hampton Inns. Late Check in as I went to Cleveland for a Cavs game but person was at desk waiting as opposed to trying to find someone as I have had to do at other hotels.

Review collected in partnership with Hampton
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Helpful?
Thank Michael S
Wingate
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I have stayed at this motel 2 times in last 3 weeks. The motel is very clean & the staff is excellent, I would recommend this motel to co-workers, family or friends, The motel has ample parking & a restaurant next door you can walk to. It also offers a great value,

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Helpful?
Thank Charles H
About Hotel's Favourite Review
Chicago
Reviewed 4 days ago NEW

Worst stay at a Hampton property I've had in 15 yrs of business trips. Bees in first room. No maid service in next one and then a 20 minute wait for a front desk employee to show up (and no answer when dialing 0)

Review collected in partnership with Hampton
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Thank U9803MCjohnm
Minesh S, General Manager at Hampton Inn Richfield, responded to this review

I would like to offer my sincerest apologies for the problems you encountered while at our hotel. I am extremely concerned after reading your comments regarding your experience with us. I have spoken to our staff to ensure this does not occur again. Our guest are top priority here at Hampton Inn-Richfield. I hope you can forgive the inconvenience and...

Southeast Wisconsin
Reviewed 1 week ago

This was very much a typical Hampton Inn, so the room was good and the breakfast was also good. However, my one complaint comes from the value compared to the other hotels we stayed at during a week-long road trip. For whatever reason, this was the most expensive Hampton Inn we stayed at, even though we were in Niagara Falls...

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Helpful?
Thank RusticRoads
Minesh S, General Manager at Hampton Inn Richfield, responded to this review

Thank you for your feed back, We Value your comment and concern to better serve our future guest. We will consider your comment for our future business planning and we thank you for it. Please consider our location for your future stay and we know you will enjoy our hotel amenities. Minesh Shah General Manager

Rogers, Arkansas
Reviewed 1 week ago via mobile

Hotel was clean, rooms were nice...with the beds being super comfy. Towels were a little thin, and I always wonder "why" most hotels don't have fans in their bathrooms??? Oh well, Breakfast was pretty sad...we were one of the first to eat after opening....I was surprised that the scrambled eggs had a hard crust formed on top. Sausage links were...

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Helpful?
Thank CMPosse
Minesh S, General Manager at Hampton Inn Richfield, responded to this review

Thank you for your recent stay our Hampton Inn Richfield, Ohio We value your comment and concern to better server our future guest. We are sorry to hear that we did not meet your expatation during your breakfast. I have spoken to our team member and will make sure this does not happen again. Please consider staying with us next...

Singapore, Singapore
Reviewed 1 week ago via mobile

Stayed here due to close proximity to work location. Staff were friendly, hotel was clean, breakfast selection was quite good. These were the plus points. Must do something about the heater wall units they have in the room. Very noisy and difficult to control the temperature. If in summer this is ok. Just turn off. But in winter, need to...

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Helpful?
Thank sing_trav_888
Minesh S, General Manager at Hampton Inn Richfield, responded to this review

Thank you for staying with us Hampton Inn- Richfield. We value your comment and concern to better server our guest. We are sorry to hear that we came up short for your comfort lavel about the heat control. We have taken steps to correct the issue, please consider out location for your future stay. Minesh Shah General Manager

Centerville, Ohio
Reviewed 2 weeks ago

The bed and room were both comfortable, and the breakfast typical for a Hampton. It's a good location--just off of I-77, but far enough that you don't hear the traffic. The room had a refrigerator and microwave. Lots of outlets plus USB ports.

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Thank WaltripWoman
Akron, United States
Reviewed 18 February 2017

Enjoyed a nice stay at this hotel. Hampton Inn is consistently good and prices are fair.Staff was professional, pleasant, and accommodating. Rooms were neat and clean.The next time you are in the area we would love to have you come back.

Review collected in partnership with Hampton
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Thank G2398RDericw
Cleveland, Ohio
Reviewed 12 February 2017

They billed multiple customers, myself included, three to four times for the room. 5 days later and it still isn't cleared up. They weren't helpful when I called to try to address it either. The entire ordeal was so frustrating we didn't even end up staying. I still have 2 charges on my card for a room I didn't even...

Review collected in partnership with Hampton
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Helpful?
Thank Courtney124
Minesh S, General Manager at Hampton Inn Richfield, responded to this review

Dear Courtney124, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and...

Reviewed 10 February 2017 via mobile

I really liked our room. Seemed a little modern. The male at the front desk was nice. I like how there was a lot of outlets in the room. Decent channels on the TV. I went to go take a shower and when I closed the curtains I notice it had a lot of stains on it. So that's the...

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Thank kayz28

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hampton Inn Richfield is conveniently located in Richfield Ohio between Cleveland and Akron. Our hotel has 64 guestrooms, accessible rooms and a 60 person meeting room to accommodate all of your traveling needs. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 

Additional Information about Hampton Inn Richfield

Address: 4860 Brecksville Rd, Richfield, OH 44286-9621
Region: United States > Ohio > Richfield
Price Range: €88 - €130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Richfield 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hampton Inn Richfield Hotel Richfield
Richfield Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Richfield staff and other travellers.
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Questions? Get answers from Hampton Inn Richfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick any room. I stayed in 2 different ones & it was very quiet in both. I slept well.”
 of 5 bubbles chuntley100, 12 Mar 2017 | Read review
“Hotel is well off the highway, third floor preferable for quiet from other guests coming and going.”
 of 5 bubbles russello533, 15 Dec 2016 | Read review
“We were on the top (3rd ) floor Even #'s & higher #'s are farther from expressway.”
  • Lots of bath supplies
  • Desk & TV
  • King Bed
  • View from room
  • Hassocks
  • Tub
  • Lots of towels
  • Microwave & coffee Supplies
 of 5 bubbles magic_carpets, 10 Oct 2016 | Read review
“Don't get a room by one of the outside doors.”
 of 5 bubbles BeenThere2017, 11 Aug 2016 | Read review
“I get free WiFi with my Hilton Honors program. Not sure if it is free without this.”
 of 5 bubbles KathleenR381, 23 Jul 2016 | Read review
5 of 5