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Worst hotel I've stayed at in many years. When Checking in nothing worked at front desk. Then when I got to my room, tv remote didn't work. When I reached for room phone to call the cord came out and phone wouldn't work. Then in...More
Thank Matt S
Response from Sarah O, Director of Sales at Fairfield Inn & Suites Columbus EastResponded 14 May 2016
Thank you for choosing the Fairfield Inn & Suites Columbus East. First I would like to apologize for any inconveniences you had during your stay with us. Unfortunately, due to lightening striking very close to us, we had a power surge that caused our internet,...More
The staff here, all of them, were excellent. It is obvious that the management stresses customer service. Everyone was very helpful; and pleasant to deal with. I arrived really early after a red-eye from the west coast and they went out of their way to...More
1 Thank Trafcon
Response from Sarah O, Director of Sales at Fairfield Inn & Suites Columbus EastResponded 20 April 2016
Thank you for your recent stay at the Fairfield Inn & Suites Columbus East, we appreciate your business. Customer service is certainly a top priority among Marriott brand hotels and I pleased to hear that our staff provided extraordinary service during your stay. We look...More
This was a one-night stay on our last Mid-western pass-thru. It was located in mall heaven - right across from another chain hotel - at the corner of what had to be 4 malls of various stripes. It was a weekend so the traffic wasn't...More
1 Thank Roger P
Response from Sarah O, Director of Sales at Fairfield Inn & Suites Columbus EastResponded 4 April 2016
Thank you for taking the time to complete the a Survey in regards to your recent stay at the Fairfield Inn & Suites Columbus East.
We see that there is room for improvement based on your feedback ad overall satisfaction score of a 3/5.
Basics like room comfort and cleanliness were good. Staff was nice. A couple of gaps, the workout room was poor, not enough coffee pots at breakfast. (Only one). Free popcorn in the evening was s nice plus. The checkin process went fast and was friendly.More
1 Thank hallercf
Response from Sarah O, Director of Sales at Fairfield Inn & Suites Columbus EastResponded 27 February 2016
Thank you for your recent stay at the Fairfield Inn & Suites Columbus East. Although your feedback was mostly positive I do see room for improvement. I apologize for the lack in coffee at breakfast time, we have forwarded your concerns over to...More
The merchants on the street where the hotel is located have to complain to the local authorities. We had to wait 15 minutes to get out to light on the street three times. Hope you don't have to be somewhere at a certain time on...More
Response from Sarah O, Director of Sales at Fairfield Inn & Suites Columbus EastResponded 18 February 2016
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the lack of hairdryer, the password protected lobby computer and the less...More
US$125 - US$198 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn & Suites Columbus East Hotel Reynoldsburg ,