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Comfort Inn

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420 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Philadelphia, Pennsylvania
Reviewed 1 September 2015

As a member of Choice Hotels loyalty program, I have stayed in many different properties; this hotel is among the best I have tried. My king-size bed room was clean, excellent bed, and in-room jacuzzi. I slept very well. Breakfast offerings were range of hot and cold items, good selection of fresh fruit. Staff were pleasant, professional and seemed oriented...

Thank seniortraveler12
Greg M, General Manager at Comfort Inn, responded to this review

Dear seniortraveler12, Thank you for your review, it is such a huge complement to hear that you have stayed at many properties and ours is one of the best. We strive to uphold and/or exceed the brand standards, and with great reviews like yours it shows we are headed in the right direction. Thank you for taking the time to...

Reviewed 16 August 2015

We spent two nights at this hotel while attending a class reunion. We cannot say enough about Greg, the Manager. All the employees we dealt with were extremely professional and very courteous and helpful. We did not know Greg was the Manager at first. He was so friendly, and during the course of the conversation, we found out his position....

Thank jevande
comfortconcord, General Manager at Comfort Inn, responded to this review

Dear jevande, It was a pleasure to be able to sit down and enjoy breakfast with you. I truly wish I could have the opportunity to sit down and find out about all of my guests. I really enjoy learning where everybody is from and where they are headed. We are so happy you enjoyed your room. We really enjoy...

Reviewed 16 August 2015

Very good check-in (Ashlee?) Room was clean Bed was comfortable - we slept well Breakfast was standard "Comfort Inn" but very clean area and friendly good breakfast staff Room was a very reasonable price All in all a very good stay

1Thank oilfieldtravelled
Greg M, General Manager at Comfort Inn, responded to this review

Dear oilfieldtravelled, Thank you so much for the wonderful review. We have been working very hard since the renovation to uphold the brand standards and it is a great badge of accomplishment to know we are doing something right! We hope to see you again, Greg

Reviewed 29 July 2015

Hotel was completely remodeled. The room had all new beds and appliances. My problem was with the beds. They are extremely high. ( I felt like I was in the Play "Once Upon A Mattress) They are not convenient for short or handicap people to get in or out, Once in, they were comfortable.

Thank memere41
comfortconcord, General Manager at Comfort Inn, responded to this review

Dear memere41, I do apologize for the beds being too high. We do have rooms with a lower bed and if those are booked, we have a step ladder, if necessary. We hope the rest of your stay was relaxing and you were able to get a good night's rest. I apologize for the beds being too high and I...

Chatham, Canada
Reviewed 29 July 2015

I recently stayed at the Comfort Inn in Painesville, OH. They had recently renovated the place I was told and the appearance was good, the breakfast was very good also. My only problem was that the bed was to high for me to get into and out of safely. I am a senior and have a bad knee so I...

Thank 819Bessie
comfortconcord, General Manager at Comfort Inn, responded to this review

Dear 819Bessie, I do apologize for the bed being too tall. For future stays, we do have rooms that have a lower bed available, also we have purchased a step ladder if those rooms have been booked. We hope you will give us another chance and stay again. Again, I am very sorry that the beds were too high. Thank...

Thompson, Connecticut
Reviewed 27 July 2015

My wife and I do this trip to Ohio once a year to see my brother and his daughter. With that said, when we do this trip we usually stay at Quail Hollow Resort which is a quarter mile from the Comfort Inn. Quail Hollow was booked solid.........thankfully! This comfort Inn was very nice. The whole facility was super clean...

Thank dcquad
comfortconcord, General Manager at Comfort Inn, responded to this review

dcquad, Thank you so much for your review. We stive for prefection, and it helps to know our hard work is paying off. From the housekeeping staff, to the front desk, we hope that everyopne can make your stay as relaxing as possible. Thank you for staying with us and we hope to see you again! Thank you, Greg

Burlington VT
Reviewed 23 July 2015

For those traveling through who use choice privileges to pick their lodging, this one is a no brainer. This is new to the chain, having recently been renovated from a Baymont. Everything is nice and fresh, and the staff is very friendly. When things are new, sometimes they are at their best. So it is here. This is on the...

1Thank VTyankee
baymontconcord, General Manager at Comfort Inn, responded to this review

Hello VTyankee, Thank you for your review. We are happy to see you enjoyed your stay and you enjoy the brand change. Being familiar with the Choice brand, it is refreshing to know that we meet your expectations. We are very pleased with the brand change and we will work hard to maintin the "newness" and the freshness that came...

Villa Park, Illinois
Reviewed 22 July 2015

Typical Comfort Inn. Bed and pillows were comfy, room was clean, bathroom was fine. A/C was noisy on each startup but was not an issue. Did not use pool and tiny fitness center but everything looked clean. I was satisfied based on the price I paid.

Thank Darrell S
baymontconcord, General Manager at Comfort Inn, responded to this review

Darrell, Thank you for choosing to stay at our hotel. We know you could have picked another in the area and it is an honor you chose us. We are glad housekeeping is working hard and that your room was clean, and that you had a comfortable stay. We hope you will come stay with us again and we will...

Claverack, New York, United States
Reviewed 22 July 2015 via mobile

Stayed here for one night on our 6 night road trip. Recent renovation = well done. Room was beautiful, felt high end, and was super clean. Big tub and shower. Vanity and sink outside of shower/toilet room, which I like. Colors were great, even the artwork was nice. Pool was great. Relatively big, pretty warm. Nice clean hot tub. Pool...

1Thank Erin R
baymontconcord, General Manager at Comfort Inn, responded to this review

Hello Erin, Thank you so much for your wonderful review. We work hard to maintain the brand standards and it is great to see we must be doing something right. We are glad you like the renovation, and apologize for breakfast not meeting your expectations.We hope to see you again soon. Thank you, Greg

Chicago, Illinois
Reviewed 29 June 2015

I have been to this hotel (previously Baymont) for many years. I was was pleasantly surprised to see the new renovations. Very tasteful. Not to mention the staff as always very pleasant. Manager Greg... Went out of his way to help me with my mom in wheelchair To unload my car. In addition, Greg and staff were very accomadating. Will...

Thank Annettechicago
baymontconcord, General Manager at Comfort Inn, responded to this review

Annette, Thank you for the great review. We strive for excellance and are able to see that our hard work is paying off! We hope your Mom enjoyed her stay and that you at least got to relax a bit. We will see you again soon in a few months! Thank you, Greg M.

53 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Comfort inn with many upgrades. The Comfort Inn(R) in Concord, OH is conveniently located off Interstate 90 and U.S. Route 44 near Mentor offers easy access to outdoor fun at Headlands Beach State Park, as well as: •Tri Point Medical Center •Geneva on the Lake •Ohio's Wine Region •SPIRE Institute Sports Complex •Lake Erie College Cleveland and world-class attractions like the Rock and Roll Hall of Fame, Progressive Field and First Energy Field are also a short drive away. Utilize guest laundry and enjoy amenities like: •Free WiFi •Indoor heated pool and whirlpool •Fitness center •Business center •Meeting rooms Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast, featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All guest rooms offer a 37-inch flat-screen television, hair dryer, microwave, refrigerator, iron and ironing board. Some rooms feature a desk, whirlpool, and in-room tea and coffee. Create your perfect stay at the Concord, Ohio Comfort Inn. Book now to experience a cozy room and all the amenities you need for an amazing stay that will feel just like home. ... more   less 

Additional Information about Comfort Inn

Address: 7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077-9176 (Formerly Baymont Inn and Suites Concord/Mentor)
Region: United States > Ohio > Lake County > Painesville
Price Range: €79 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Baymont Inn And Suites Concord/Mentor Hotel Painesville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Chicago, Illinois
7 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room NOT across from the hospital.”
 of 5 bubbles Dawntravels73, 25 Feb 2017 | Read review
“Just ask the staff”
  • Directly across from TriPoint Medical Center
  • Queen Bed / Quiet and Peaceful
  • Updated & Secure Entry
 of 5 bubbles charlesgk, 12 Feb 2017 | Read review
“This is more a less a roadside property so a room is a room”
 of 5 bubbles WaysonL, 6 Feb 2017 | Read review
“we were given a newer room - not sure if they are all as nice as ours”
 of 5 bubbles emanon1111, 21 Jan 2017 | Read review
“Ask for a room on the 3rd floor, it is the floor that is most quiet”
 of 5 bubbles paulgG2935QE, 29 Sep 2016 | Read review
5 of 5