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Comfort Inn

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415 Reviews from our TripAdvisor Community

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Showing 414: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2015

Very friendly, smiling reception. Answered questions about local eateries. Hotel is easy access to all rooms. Breakfast was more than enough, good coffee. Locatio is just off the expressway, very easy access

2 Thank Peter D
Greg M, General Manager at Comfort Inn, responded to this review

Dear Peter D, Our staff works hard to be very helpful and pleasant to our guests and it is an honor to have a guest remember an employees name and be able to recall it to tell us how nice and friendly and helpful they were! We are glad your stay was enjoyable. And we hope you will stay with... More 

Boston, Massachusetts
1 review
Reviewed 11 September 2015 via mobile

Disappointed in quality of this hotel. Very small, tight room. Toilet kept running off and on all night with a high pitched squeal. Pulled down the sheets to get into bed and found a large stain. Eew. But way too tired with two kids, after a long day of traveling to complain, because I figured we'd have to move and... More 

Thank pgrow
Greg M, General Manager at Comfort Inn, responded to this review

Dear pgrow, We want to take a moment to apologize to you for how un pleasant your stay was! We never want any of our guest to feel uncomfortable in any situation. Had we known we could have come up and changed the bedding for you, had you not wanted to move. I sincerely apologize and please know we will... More 

2 reviews
Reviewed 11 September 2015

I spent 2 nights at this hotel and couldn't ask for anything more. First of all, they are 60 seconds off the I-90 freeway. It's in a great safe neighborhood. The place is clean and fresh. I understand they just renovated all their rooms very recently. All the people from the manager Greg Manning, to the desk people to the... More 

Thank royp424
Greg M, General Manager at Comfort Inn, responded to this review

Dear royp424, We are very happy that you had a wonderful stay! We work hard to make everyone's stay relaxing and comfortable and it shows us we must be doing something right when we get a review like yours! Thank you so much! We hope to see you again soon, Greg More 

Buffalo, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 September 2015

Stayed there overnight on my way back from Kentucky. Everything was good, the staff from both evening and night shifts was pleasant enough, check-in was fast and easy (in fact, the front desk person helped with getting a better room option after making the reservation). The hotel is conveniently located just a bit off I-90. The breakfast was good as... More 

1 Thank EvgeniiPan
Greg M, General Manager at Comfort Inn, responded to this review

Dear EvgeniiPan, thank you for taking the time to review our hotel. We work hard to uphold the brand standards and your review shows we're doing something right!! Thank you, Greg More 

Sauquoit, New York
Level Contributor
130 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 8 September 2015

We spent one night at this Comfort Inn. It is off I-90 yet far enough off the highway that you do not hear the traffic. The mattress was so comfortable, and the room was clean. We had a standard room, which included a refrigerator, microwave and safe. Genna at the front desk was very helpful. The breakfast was standard Comfort... More 

Thank Pat C
Greg M, General Manager at Comfort Inn, responded to this review

Dear Pat C. Thank you so much for taking the time to review your stay! We are so very glad to hear that your room was comfortable and that you had a nice time with us. Our employees work hard to bring a relaxing and restful stay from housekeeping to the front desk and everybody inbetween, I am glad to... More 

Philadelphia, Pennsylvania
Level Contributor
118 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 1 September 2015

As a member of Choice Hotels loyalty program, I have stayed in many different properties; this hotel is among the best I have tried. My king-size bed room was clean, excellent bed, and in-room jacuzzi. I slept very well. Breakfast offerings were range of hot and cold items, good selection of fresh fruit. Staff were pleasant, professional and seemed oriented... More 

Thank seniortraveler12
Greg M, General Manager at Comfort Inn, responded to this review

Dear seniortraveler12, Thank you for your review, it is such a huge complement to hear that you have stayed at many properties and ours is one of the best. We strive to uphold and/or exceed the brand standards, and with great reviews like yours it shows we are headed in the right direction. Thank you for taking the time to... More 

Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 August 2015

We spent two nights at this hotel while attending a class reunion. We cannot say enough about Greg, the Manager. All the employees we dealt with were extremely professional and very courteous and helpful. We did not know Greg was the Manager at first. He was so friendly, and during the course of the conversation, we found out his position.... More 

Thank jevande
comfortconcord, General Manager at Comfort Inn, responded to this review

Dear jevande, It was a pleasure to be able to sit down and enjoy breakfast with you. I truly wish I could have the opportunity to sit down and find out about all of my guests. I really enjoy learning where everybody is from and where they are headed. We are so happy you enjoyed your room. We really enjoy... More 

Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 August 2015

Very good check-in (Ashlee?) Room was clean Bed was comfortable - we slept well Breakfast was standard "Comfort Inn" but very clean area and friendly good breakfast staff Room was a very reasonable price All in all a very good stay

1 Thank oilfieldtravelled
Greg M, General Manager at Comfort Inn, responded to this review

Dear oilfieldtravelled, Thank you so much for the wonderful review. We have been working very hard since the renovation to uphold the brand standards and it is a great badge of accomplishment to know we are doing something right! We hope to see you again, Greg More 

Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 July 2015

Hotel was completely remodeled. The room had all new beds and appliances. My problem was with the beds. They are extremely high. ( I felt like I was in the Play "Once Upon A Mattress) They are not convenient for short or handicap people to get in or out, Once in, they were comfortable.

Thank memere41
comfortconcord, General Manager at Comfort Inn, responded to this review

Dear memere41, I do apologize for the beds being too high. We do have rooms with a lower bed and if those are booked, we have a step ladder, if necessary. We hope the rest of your stay was relaxing and you were able to get a good night's rest. I apologize for the beds being too high and I... More 

Chatham, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 July 2015

I recently stayed at the Comfort Inn in Painesville, OH. They had recently renovated the place I was told and the appearance was good, the breakfast was very good also. My only problem was that the bed was to high for me to get into and out of safely. I am a senior and have a bad knee so I... More 

Thank 819Bessie
comfortconcord, General Manager at Comfort Inn, responded to this review

Dear 819Bessie, I do apologize for the bed being too tall. For future stays, we do have rooms that have a lower bed available, also we have purchased a step ladder if those rooms have been booked. We hope you will give us another chance and stay again. Again, I am very sorry that the beds were too high. Thank... More 

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Management photos: Courtesy of the property manager

All Management Photos (40)
Room/Suite (9)
Pool/Beach Area (2)
Bathroom (2)
Other (27)
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Comfort inn with many upgrades. The Comfort Inn(R) in Concord, OH is conveniently located off Interstate 90 and U.S. Route 44 near Mentor offers easy access to outdoor fun at Headlands Beach State Park, as well as: •Tri Point Medical Center •Geneva on the Lake •Ohio's Wine Region •SPIRE Institute Sports Complex •Lake Erie College Cleveland and world-class attractions like the Rock and Roll Hall of Fame, Progressive Field and First Energy Field are also a short drive away. Utilize guest laundry and enjoy amenities like: •Free WiFi •Indoor heated pool and whirlpool •Fitness center •Business center •Meeting rooms Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast, featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All guest rooms offer a 37-inch flat-screen television, hair dryer, microwave, refrigerator, iron and ironing board. Some rooms feature a desk, whirlpool, and in-room tea and coffee. Create your perfect stay at the Concord, Ohio Comfort Inn. Book now to experience a cozy room and all the amenities you need for an amazing stay that will feel just like home. ... more   less 

Additional Information about Comfort Inn

Address: 7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077-9176 (Formerly Baymont Inn and Suites Concord/Mentor)
Region: United States > Ohio > Lake County > Painesville
Price Range: €85 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Baymont Inn And Suites Concord/Mentor Hotel Painesville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Chicago, Illinois
4 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the 3rd floor, it is the floor that is most quiet”
 of 5 bubbles paulgG2935QE, 29 Sep 2016 | Read review
“Find another motel ,Drury inn is very good”
 of 5 bubbles mlj2600, 21 Jun 2016 | Read review
“All rooms are quiet.”
 of 5 bubbles L1nda2016, 23 May 2016 | Read review
“we were on the front with a view of the nearby hospital grounds with a waterfall, it was quiet”
 of 5 bubbles hamgal, 21 May 2016 | Read review
“Our king size bed was extremely comfortable. We faced the front and it was quiet.”
 of 5 bubbles nanc1010, 25 Mar 2016 | Read review
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