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Comfort Inn

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420 Reviews from our TripAdvisor Community

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Showing 419: English reviews
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Reviewed 4 weeks ago

The front desk employee was very friendly. The hotel looked renovated and the room was very nice and clean. The only con to my review would be the fact that they did not inform me that the pool and fitness room was closed for renovations. That would have been nice to know when I was on the phone with them...

Thank Dawntravels73
West Chester, Ohio
Reviewed 12 February 2017

Just happened to be working in Painesville for two days so I booked a stay at the Comfort Inn there. After a long day of work and a drive to Cuyahoga Falls and back, I was extremely tired. I called the hotel to let them know I was checking in late and requested extra towels for the room. Upon arrival,...

Thank Charles G K
About Hotel's Favourite Review
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us, we greatly appreciate it! I do want to apologize for the size of the room, maybe a single King room would fit best for you next time. You can always check to see if it is avaiable upon arrival. We hope to see you again soon. Have a great...

Winter Haven, Florida
Reviewed 6 February 2017

My mother had been hospitalized at Tri-Point Hospital across the street from this motel so I thought I'd stay there for convenience to maximize my time with mom since I had flown up from FL. I was only going to stay one night and then stay with family, but after finding the property much to my liking I spent another...

Thank Wayson L
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us! I am so happy to hear that you were so satisfied with us that you stayed an extra 2 nights. We pride ourselves with having a clean hotel and treating our guest like family, so I am glad we could do that for you. We look forward to seeing...

Reviewed 2 February 2017

I was traveling for business and this was conveniantly located. The staff with the exception of one encounter went out of their way to be pleasant and responsive. We wrote to the manager with regard to our issue but would stay here again! Great value, great location, clean and comfortable!

Thank coda31
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us! I am so sorry about the one bad encounter you had with one of my staff I can assure you it will not happen the next time you are with us. Once again I do apologize on behalf of the staff member. Have a great day! Phyllis A Schley...

Reviewed 21 January 2017

this hotel is located across from the tri point medical center, not far from the kindred rehab center, and relatively near the downtown area where we have been making frequent visits lately. our king sized bedroom was newly and comfortably appointed with pleasant furnishings. the bedding and linens were fresh and had plenty of pillows and towels. there is a...

Thank emanon1111
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time out to review us we greatly appreciate it! I am so happy to hear that everything about your stay was amazing, that makes us feel great. The staff here is so friendly and i am glad that you guys could see that. We look forward to seeing you all soon! Phyllis A...

Niagara Falls, Ontario
Reviewed 27 November 2016

We just stayed for 2 nights. As always, the staff is very friendly. The rooms are clean and nicely furnished. Our only problem was our room wasn't cleaned during our stay. Not a problem as there are a lot of towels but it is nice to have the room made up while staying away from home. I made a point...

Thank JakiMaria
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us! I apologize that you did not receive any service during your stay, I will personally look into. If you are ever back in the area please give us another chance and stay with us again. Phyllis A Schley GM

Reviewed 25 November 2016 via mobile

We usually don't stay at Comfort Inns but due to the reviews on here, we decided to give it a try. It was awesome! Very new hotel, great beds, excellent service at the front desk, free breakfast and really inexpensive! Thank you for the friendly and helpful service! We stayed at this hotel because we wanted to visit the state...

Thank cnft
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us! We are glad you enjoyed your stay! The staff definitely takes pride in treating everyone like family so I am glad that they made you feel no different. We are glad we could give you your first great experience at a Comfort Inn. Please come back and stay with...

Reviewed 11 November 2016 via mobile

The front clerk was very nice and helpful. However I asked for a roll away bed and they don't have them due to some fire hazard. The room was very small but we made it work for one night. The breakfast was nice to. I liked that you seen the pool as soon as you walk in. Oh and the...

Thank suprachick2005
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us. The pool is one of the highlights of the hotel I hope you guys had a chance to enjoy it! I do apologize that the bed was not up to standard for you. You may call down to the front desk at any time and we would have figured...

Indianapolis, Indiana
Reviewed 2 November 2016

Nice clean hotel and the help were very friendly. The breakfast was just OK, nothing out of the ordinary. The room was clean and well furnished. The only criticism we had were the size of the beds in a double room. They were so huge and so extremely high you could barely walk to the bathroom, because the chair at...

Thank LuckyMesaAZ
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us we appreicate all feedback. We are sorry that the room was not up to your standard. Maybe a king room would have done you better justice. If you are ever back in the area please come and stay with us again. Phyllis A Schley GM

Auburn, Maine
Reviewed 23 October 2016

My wife and I stayed here a few weeks back, and our stay was pleasant. The room was clean, quiet, the front desk gentleman was pleasant and helpful when it came to suggestions for dinner. The area (roads, not Hotel) is current under construction) but it's not to hard to get around. I will sat, getting to the restaurant (Red...

Thank slalemand
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us! I am sorry that the hot tub was not up to standard for you but I am glad everything else was. Please come back and stay with us again if you are ever in the area and we can put you in a jacuzzi suite so you can get...

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Management photos: Courtesy of the property manager

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Room/Suite (9)
Pool/Beach Area (2)
Bathroom (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Comfort inn with many upgrades. The Comfort Inn(R) in Concord, OH is conveniently located off Interstate 90 and U.S. Route 44 near Mentor offers easy access to outdoor fun at Headlands Beach State Park, as well as: •Tri Point Medical Center •Geneva on the Lake •Ohio's Wine Region •SPIRE Institute Sports Complex •Lake Erie College Cleveland and world-class attractions like the Rock and Roll Hall of Fame, Progressive Field and First Energy Field are also a short drive away. Utilize guest laundry and enjoy amenities like: •Free WiFi •Indoor heated pool and whirlpool •Fitness center •Business center •Meeting rooms Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast, featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All guest rooms offer a 37-inch flat-screen television, hair dryer, microwave, refrigerator, iron and ironing board. Some rooms feature a desk, whirlpool, and in-room tea and coffee. Create your perfect stay at the Concord, Ohio Comfort Inn. Book now to experience a cozy room and all the amenities you need for an amazing stay that will feel just like home. ... more   less 

Additional Information about Comfort Inn

Address: 7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077-9176 (Formerly Baymont Inn and Suites Concord/Mentor)
Region: United States > Ohio > Lake County > Painesville
Price Range: €83 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Baymont Inn And Suites Concord/Mentor Hotel Painesville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Chicago, Illinois
7 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room NOT across from the hospital.”
 of 5 bubbles Dawntravels73, 25 Feb 2017 | Read review
“Just ask the staff”
  • Directly across from TriPoint Medical Center
  • Queen Bed / Quiet and Peaceful
  • Updated & Secure Entry
 of 5 bubbles charlesgk, 12 Feb 2017 | Read review
“This is more a less a roadside property so a room is a room”
 of 5 bubbles WaysonL, 6 Feb 2017 | Read review
“we were given a newer room - not sure if they are all as nice as ours”
 of 5 bubbles emanon1111, 21 Jan 2017 | Read review
“Ask for a room on the 3rd floor, it is the floor that is most quiet”
 of 5 bubbles paulgG2935QE, 29 Sep 2016 | Read review
5 of 5