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BridgePointe Inn & Suites

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212 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Reviewed 30 September 2016

The rooms smelled and were very out dated. The bathtub in our room had a very large repair done that looked like a large stain. The housekeeping staff was very nice in one of our rooms, the other room there was a note asking for a tip. The breakfast bar was missing a lot of things. We had a kitchenette,...

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Helpful?
Thank Kathy Doug E
Bridgepointe In... a, Director of Sales at BridgePointe Inn & Suites, responded to this review

Thank you very much for your comments and honest feedback, as it allows us to see the areas that need improvement from our guest's perspective. I apologize for not being able to meet your standards and hope to make the necessary improvements promptly. Thank you again for your review. Thank you, Management

kingston tn.
Reviewed 29 September 2016

We saw their advertisement on a billboard, and decided it looked like a reasonable place to spend the night. The only thing I didn't like was when you turned the covers down the sheets were very wrinkly , like they had been slept in. There was a spider in the bathtub, and again I found on in the bed with...

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Helpful?
1Thank kit-kat40
Bridgepointe In... a, Director of Sales at BridgePointe Inn & Suites, responded to this review

Dear kit-kat40, The management staff over here at Bridgepointe inn & suites are glad to hear that you enjoyed your visit with us and thank you for your wonderful feedback. Guest like you make our business successful because you put a smile on our teams face with your wonderful feedback. I do apologize for that spider being in your room....

Reviewed 21 September 2016 via mobile

I recently stayed at the Bridgepointe Inn for a family trip on my way from Michigan to Florida. The hotel has great prices and the rooms are worth what you are paying. The front desk staff were very polite! The girl gave us some tips on where to go and what she couldn't explain the male manager followed up on....

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Helpful?
Thank Brent B
Bridgepointe In... a, Director of Sales at BridgePointe Inn & Suites, responded to this review

The management team over here at The Bridgepointe Inn & Suites is happy to hear your feedback. We pride ourselves on making our guest have the best stay they can and to hear that you enjoyed your stay makes us satisfied. Again we are happy to hear that you enjoyed your stayed with us and hope to see you soon...

Prescott Valley, Arizona
Reviewed 1 September 2016 via mobile

Bad very bad!!!!!! My mom and I stopped for the nigh and were grossed out by the conditions in the room Broken- shower curtain, lamp shade, beds and air conditioning. Also there were two tv a light .above a light two hooks on the walls did. not know what they were for . All in all it needs a whole...

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Helpful?
Thank Alma031669
Bridgepointe In... a, Director of Sales at BridgePointe Inn & Suites, responded to this review

Dear Alma031669, Thank you very much for your comments and honest feedback, as it allows us to see the areas that need improvement from our guest's perspective. I apologize for not being able to meet your standards and hope to make the necessary improvements promptly. Thank you again for your review. Thank you, Management

Toledo, Ohio
Reviewed 28 August 2016

The room was very clean and very comfortable. The bed is my favorite feature. It may have been the most comfortable bed I've ever laid on. The showers water pressure rocked and the shower head offers different options. Modern amenities and facilities made me feel like thought went into the design, and by that I mean thoughts about guest needs...

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Helpful?
Thank Gibran B
Bridgepointe In... a, Director of Sales at BridgePointe Inn & Suites, responded to this review

Hello Gibran, The management team over here at The Bridgepointe Inn & Suites is happy to hear your feedback. We pride ourselves on making our guest have the best stay they can and to hear that you enjoyed your stay makes us satisfied. Again we are happy to hear that you enjoyed your stayed with us and hope to see...

Toledo, Ohio
Reviewed 24 August 2016

carpet was dirty in the room...spidr the size of a quarter climbing up the wall..didn't use comforter on bed..checked under mattresses like we do at all hotels we stay at and the mattresses were flipped over so the underneath was on top not the quilted side..box springs under mattress were badly stained..several parties going on with lots of kids and...

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Helpful?
Thank lh1217
Bridgepointe In... a, Director of Sales at BridgePointe Inn & Suites, responded to this review

Dear lh1217 , Thank you very much for your comments and honest feedback, as it allows us to see the areas that need improvement from our guest's perspective. I apologize for not being able to meet your standards and hope to make the necessary improvements promptly. We are enforcing a no party rule so that should have not been happening...

Saint Louis, Missouri
Reviewed 6 August 2016

If you are even remotely considering booking this hotel, STOP NOW. Don't do it. This place was horrid. Stayed there just one night, only because we were a late check in and already committed to the cost. Booked this hotel on the fly while traveling through Ohio. Lured in by the low price, free parking and free breakfast included. Upon...

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Thank pemoday
Bridgepointe In... a, Director of Sales at BridgePointe Inn & Suites, responded to this review

Dear Pemoday, Thank you very much for your comments and honest feedback, as it allows us to see the areas that need improvement from our guest's perspective. The A/C situation will be fixed for the room you stayed in along with the toilet seat. I apologize for not being able to meet your standards and hope to make the necessary...

Georgetown, Canada
Reviewed 26 July 2016

Room was musty and stale, air conditioning did not work properly, pathetic room service we had to ask for clean towels after the dirty ones were taken and not replaced, garbage was not emptied, beds were not changed in fact they just pulled the covers up and didn't finish making the bed, so strange. Kleenex box cover was rusting. Front...

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Helpful?
Thank Brett A
Bridgepointe In... a, Director of Sales at BridgePointe Inn & Suites, responded to this review

Dear Brett, The management staff over here at The Bridgepointe Inn & Suites are sorry to hear the you did not enjoy your stay with us. We have been focusing on getting all brand new A/C units in all of our rooms. There is no excuse for why the towels were not replaced and that will be addressed to the...

Shelby, Ohio
Reviewed 18 July 2016

A customer service team above and beyond - Vincent/Mike/Mikala. The staff met and exceeded the standards. Why pay so much more at a big chain while you can get such good accommodations here. Will stay here again for sure. It is extremely quiet, pool was clean, breakfast was plentiful (the entire breakfast time period). They bake the biscuits fresh in...

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Helpful?
Thank travelingfam3237
marilyn e, Guest Relations Manager at BridgePointe Inn & Suites, responded to this review

Thank you very much for your kind comments regarding your recent stay, we sincerely appreciate you taking the time to share your experience with others. We were so pleased to see that you enjoyed the freshly baked biscuits in the morning, found the hotel to be clean and comfortable and that you appreciated the service provided by the entire team....

Reviewed 16 July 2016

Stayed here for 2 months while working in the area and the only thing going for it would be price. They offered us a special union discount. We had to move rooms multiple times, our fridge was broken and it took them over a week and several phone calls to replace. But the final straw was when the air conditioner...

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Helpful?
Thank Jessica M
marilyn e, Guest Relations Manager at BridgePointe Inn & Suites, responded to this review

Thank you very much for your comments and honest feedback, as it allows us to see the areas that need improvement from our guest's perspective. When you and your fellow workers checked in, it was stated that you would be confirming your room needs on a week to week basis. We did inform you at the beginning of the week...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are the only hotel situated directly in the middle of all the area has to offer. The hotel is extraordinarily close to many area attractions; such as The Huntington Center (Concerts and Toledo Walleye Hockey), Fifth-Third Field (Toledo Mudhens Baseball), The Seagate Convention Center, Toledo Museum of Art, Imagination Station, and The Toledo Zoo. We are newly renovated in 2010 with Brand new Simmons mattresses, Dubious furniture, carpet, tiles, paint, light fixtures, & granite counter tops. We offer a deluxe continental hot breakfast buffet, W/USA today, Indoor heated pool & hot tub, fitness room, business center, WIFI, meeting room, and we are pet friendly. We are also only 15 minutes from Toledo Express Airport and 45 minutes from Detroit Metro Airport. We also have easy access to I-75, I-280, I-80/I-90, and I-475. ... more   less 

Additional Information about BridgePointe Inn & Suites

Address: 2600 Lauren Lane, I-75 Exit 198 OR I-80/90 exit 64 North to Exit 198, Northwood, OH 43619 (Formerly Toledo Baymont Inn & Suites)
Region: United States > Ohio > Northwood
Price Range: €61 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BridgePointe Inn & Suites 2*
Number of rooms: 82
Reservation Options:
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Also Known As:
Baymont Inn & Suites Toledo / Perrysburg Hotel Northwood
Baymont Inn And Suites Toledo / Perrysburg
Baymont Inn Northwood
Northwood Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from BridgePointe Inn & Suites staff and other travellers.
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Questions? Get answers from BridgePointe Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another place to stay, beware of this motel.”
jaysonc241, 3 Apr 2017 | Read review
“Go somewhere else”
Sarahjscott13, 4 Feb 2017 | Read review
“Don't stay here at all”
chickenlady1510, 20 May 2016 | Read review
“Choose another hotel”
761joanr, 28 Apr 2016 | Read review
“Think again! Trust Me!!!”
  • MAID REFUSED TO CLEAN!
  • JUST NOT PROFESSIONAL!
  • REALLY?!!!
  • OMG! IN PLAIN SIGHT! MAID REFUSED TO CLEAN.
  • OMG! IN PLAIN SIGHT!
  • OMG! IN PLAIN SIGHT!
  • OMG! IN PLAIN SIGHT!
jncfix, 22 Apr 2016 | Read review
5 of 5