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BridgePointe Inn & Suites

226 reviews
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Traveller (75)
Room & Suite (27)
Pool & Beach (4)
Overview
  • Excellent24%
  • Very good14%
  • Average13%
  • Poor11%
  • Terrible38%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (226)Write a Review
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Reviewed 19 September 2017 via mobile

My husband booked through booking.com. Reviews were 50/50. The photos appeared to be an ok place for 4 guys for work in area. This place should be closed by the health department. It was disgusting. The pool was down, which if it were open it...More

1  Thank Ellen M
Response from BridgepointeInn, Manager at BridgePointe Inn & SuitesResponded 30 September 2017

I apologize that your husban had such a horrible experience. I would like you to know that we do not have a bed bug issue and that every case is treated with urgency to prevent any further issues. We take every complaint very seriously and...More

Reviewed 17 September 2017 via mobile

I booked last minute to get a nice hotel for the night. . I had never been to BridgePointe Inn and Suites before...I was greeted with a lovely young woman named Ricki..Alot of hectic things going on and she was very polite and professional..Anything I...More

Thank Courtenay T
Response from BridgepointeInn, Manager at BridgePointe Inn & SuitesResponded 30 September 2017

Thank you for such great feedback! Im glad you enjoyed the service provided here and do hope to see you soon. I will let Ricki know all the nice things you had to say about her. Thank you again for your review!

Reviewed 28 August 2017 via mobile

My husband and I have traveled A LOT over the last 22 years and I have to say this is by far the WORST the hotel we have EVER stayed in. The room smelled like hell, the bed skirt was ripped, we had pillows that...More

Thank Dawn C
Response from BridgepointeInn, Manager at BridgePointe Inn & SuitesResponded 29 August 2017

Thank you for your review. I truly apologize for any inconveniences that you endured during your stay with us. I will be sure to address these issues and resolve them as soon as possible.

Reviewed 22 August 2017

The inside if the lobby was musty, coffee was pitch black. The elevator stuck and the room was no better. The one bed I wasn't sure if it was even clean or change by house keeping. Nasty and I should of slept in the car.

1  Thank Janice L
Response from BridgepointeInn, Manager at BridgePointe Inn & SuitesResponded 29 August 2017

Thank you for your review. Im sorry that we did not meet your standards. I will make sure to address those items that you mentioned immediately. I apologize that your stay wasn't as good as we hoped it would be.

Reviewed 10 August 2017 via mobile

During my stay,I a mild complication, Al Diaz and Amie had helped me, they were very understanding, and considerate. Put me in a good room, and it was peaceful. The pool was nice... Breakfast was nice for the price.

Thank Maria L
Response from BridgepointeInn, Manager at BridgePointe Inn & SuitesResponded 11 August 2017

Thank you for your review. I am glad to hear that our staff was very accommodating and made sure you had a comfortable nights stay. I will be sure to let them know of your kind words.

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About
Amenities
Top amenities
Pool
Free Parking
Free Internet
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$51 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$51 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (75)
Room & Suite (27)
Pool & Beach (4)
Dining (2)
Hotel & Grounds (54)
Bathroom (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Roxy M
13 June 2015|
Answer
Response from BridgePointe I | Property representative |
We are pet friendly. Our pet fees are $10 per pet per day. They must not be left unattended.
0
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Room Tips
"There is a holiday Inn Express just up the road."
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"Place was not quite, people in & out on Saturday night. Did not lock the back door at night. Sunday was..."
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"The best room to get is the one at a different inn"
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"Just keep asking to change rooms until you get one that might have been recently cleaned. Good luck with..."
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