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Extended Stay America - Cleveland - Airport - North Olmsted

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Traveller (3)
Room & Suite (5)
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Overview
  • Excellent28%
  • Very good16%
  • Average20%
  • Poor24%
  • Terrible12%
Travellers talk about
“free wifi”(3 reviews)
“oatmeal”(2 reviews)
“per night”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
Meeting Rooms
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (25)
There are newer reviews for Extended Stay America - Cleveland - Airport - North Olmsted
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Reviewed 9 July 2016

The only reason I scored this hotel an "average" is because I had to wipe dust off the nightstand. It wasn't mountains of dust as if the room had been closed for decades, but it was still visible dust. Just a little oversight on the...More

1  Thank Eric E
Reviewed 4 July 2016

I stopped here for the night on my way back from a 5000 mile sales trip and was pleased with how well taken care of the place was. I stay in a great number of Extended Stay America hotels and this one ranks near the...More

Thank Walter L
Response from Manager_11525, Manager at Extended Stay America - Cleveland - Airport - North OlmstedResponded 6 July 2016

Thank you for posting a review of our hotel. I so happy to know that our service, comfort and cleanliness met your needs. I will be sure to share your kind remarks with our team. Thank you for continuing to choose Extended Stay America. We...More

Reviewed 28 June 2016

I liked the location and the price, but it was very disappointing in that the loud sounds of the expressway prohibiting me from a good night sleep. If possible, request a side of the building where it is not exposed to the highway at all....More

1  Thank Shari D
Response from Manager_11525, Manager at Extended Stay America - Cleveland - Airport - North OlmstedResponded 30 June 2016

Thank you for your recent review of your stay. I am sorry to hear that the interstate kept you up all night. I'm also sorry to hear that you woke up with a sore back. We recently just replaced all of our mattress. Thank you...More

Reviewed 23 June 2016

The room was fine for the night. I ended up extending my stay for an extra night and the rate jumped $20 for the second night, despite the guaranteed AAA rate. There is only 1 elevator in the front, but parking in the front of...More

2  Thank zlkaren
Reviewed 14 June 2016

The room was recently re-modeled and OK, but was missing quite a bit. Kitchenette came with 1 plate and cup. How does guest use the stove with no pots or pans? Breakfast selection anemic at the very best. Had ironing board, but no iron. No...More

Thank Emily G
Response from Manager_11525, Manager at Extended Stay America - Cleveland - Airport - North OlmstedResponded 16 June 2016

Thank you for taking the time to write a review of your stay. I sincerely apologize if you were not explained about our dish policy upon arrival. Also, I will be addressing our staff on properly communicating our amenities to our guests upon arrival. I...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Details
Price range
US$87 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$87 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (3)
Room & Suite (5)
Dining (2)
Questions & Answers
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Angie M
12 July 2016|
AnswerShow all 6 answers
Response from Shari D | Reviewed this property |
No they didn't. No common kitchen area where they would offer it or be able to provide it. When I checked out, there weren't the granola bars that the person before me mentioned. There were several vending machines right at... More
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