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Cherry Valley Lodge

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1 room 2 adults 0 children
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Cherry Valley Lodge
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376 Reviews from our TripAdvisor Community

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Showing 374: English reviews
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Reviewed 2 days ago NEWvia mobile

No sheets no pillows called front desk 3 times waiting over 2 hours very tired children. Excuses that they didn't have enough help but they had the help when they took our money don't bother getting a room

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Helpful?
Thank natwingard
Reviewed 6 days ago NEW

Cherry Valley Lodge had to have been incredibly gorgeous in it's day but it needs some love. It's not as clean as we would like though the lobby and the grounds are so pretty. Everyone was so nice to us. We stayed there with our grand daughter as a surprise for her 7th birthday. Did a Sunday , Monday, But...

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Thank Sathensel
Reviewed 6 days ago NEW

The rooms were not ready at check in time. Then they gave us someone else's room key TWO time. We went to the room and someone else was already in the room. Then in one of our rooms here was only one towel that wasn't hanging very neatly so I didn't know for sure if it was clean. I called...

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Thank LeSteGetaway2
Lancaster, Ohio
Reviewed 1 week ago

Cherry Valley Lodge was at one time a beautiful lodge with clean, beautiful rooms and efficient checkin and services but no longer. The water park used to be a clean, safe place for families but no longer. Some one is trying to run a business with simply not enough staff and not enough money for updates. If it's broken it...

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Thank 4Grandmother
Reviewed 3 weeks ago via mobile

Room Stinks of cross between burnt hair and chemical cleaner. Absolutely poison to me and this the worst review I ever left but I suffer because my family couldn't stand the door open. Bed is worn out. Really a motel6 is probably a better choice. Although I have to admit I am accustomed to Holiday Inn and Marriott but I...

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Thank Corey F
Morgantown, West Virginia
Reviewed 3 weeks ago

I should have known when I called this lodge to reserve a room for the weekend and didn’t get an answer for two days, it would be a bad sign. On the third day, I finally got someone on the phone. They confirmed our reservation and explained that they were very busy and also short-staffed. However, this place seemed ideal...

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Thank harpershouseoftravel
Reviewed 4 weeks ago

Such a beautiful piece of land. Highly decorated landscaping. Interior very clean. The water park was amazing. Restaurant had excellent food and bar service for drinks. The staff at the water park portion was helpful and considerate of the children. Very nice overall experience and will return.

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Thank Kim D
Reviewed 13 January 2017

Went with daughter and granddaughter for a relaxing fun weekend! Found coco key to be just the right size, loved the "adults Only" hot tub area in the waterpark and the "warm tub" for families that provides warmer water for those too young to get in Hot tub! All rooms spacious and clean. We did have a problem with the...

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Thank Charlene W
Reviewed 31 December 2016 via mobile

Have been waiting for our room to be cleaned for 2 hours now, still not ready, manager is extremely rude and told us that we had to be patient. Several guests waiting in lobby. Terrible customer service. First and last time here.

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Thank martinezpr
Grand Rapids, Michigan
Reviewed 30 December 2016

After reading the reviews - most not good - I decided to call the lodge anyway. We visit the area for family often and now have a small dog. Cherry Valley Lodge was actually recommended by another hotel in the area because they are pet friendly. I booked the room over the phone. I spoke with a very knowledgeable, service...

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Thank PennyG944

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Guest may choose from 200 comfortable guestrooms and Jacuzzi suites. Enjoy in room refrigerators, coffee makers, complimentary WiFi, and views of the courtyard and surrounding gardens. Indoor pool and Jacuzzi, exercise room or our full-service Banyan Leaf Spa can be enjoyed. Also featuring Sunflowers Restaurant and The Lodge Pub as well as The CoCo Key Indoor Waterpark. POPULAR NEARBY ATTRACTIONS: The CoCo Key Indoor Waterpark, Denison University, The Midland Theatre, The Works, The National Heisey Museum, Ye Olde Mill Ice Cream Parlour and Museum, National Trails Raceway, The Great Circle Earthworks & Ohio Indian Art Museum, The Longaberger Homestead ... more   less 

Additional Information about Cherry Valley Lodge

Address: 2299 Cherry Valley Rd SE, Newark, OH 43055-9393
Region: United States > Ohio > Newark
Price Range: €97 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cherry Valley Lodge 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Cherry Valley Hotel Newark
Cherry Valley Newark
Cherry Valley Lodge Newark
Cherry Valley Lodge Ohio
Newark Lodge Cherry Valley
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Questions & Answers

Here's what travellers have asked, with answers from Cherry Valley Lodge staff and other travellers.
3 questions
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Questions? Get answers from Cherry Valley Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“large rooms, but uncomfortable beds”
 of 5 bubbles Sathensel, 21 Feb 2017 | Read review
“do not stay here”
 of 5 bubbles LeSteGetaway2, 21 Feb 2017 | Read review
“rooms near the lobby are hopefully better”
 of 5 bubbles harpershouseoftravel, 1 Feb 2017 | Read review
“if you are going to waterpark - ask for room in D section, hallway leads past hotel pool and hot tub and then directly to CoCo Key”
 of 5 bubbles 314charlenew, 13 Jan 2017 | Read review
“A courtyard view is a fantastic option!”
 of 5 bubbles rachelsunshine91, 14 Dec 2016 | Read review
5 of 5