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The Schoenbrunn Inn & Conference Center

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The Schoenbrunn Inn & Conference Center
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100 Reviews from our TripAdvisor Community

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There are newer reviews for The Schoenbrunn Inn & Conference Center
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Showing 98: English reviews
Charleston, West Virginia
Reviewed 24 October 2016

After reading many reviews we decided to change our normal lodging and check out this hotel - BIG MISTAKE! We arrived at 4:30 pm to a rude desk clerk/manager. We checked in only to open the door to a room that was pitch black because there was NO window, 2 double beds and a bathroom WRONG ROOM! We reserved a...

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Helpful?
Thank AirForceTraveler
SchoenbrunnInn, General Manager at The Schoenbrunn Inn & Conference Center, responded to this review

Dear AirForceTraveler, Thank you for your comments regarding your resent visit with us. I do apologize that your visit was nothing less than perfect. I am sorry for the mix up in your reservation and that our team did not make it right with you immediately. Your comments are very helpful and give us great insite on what we can...

Reviewed 22 October 2016 via mobile

If you are going to stay here and have a small kid don't. We stayed here back of a wedding and booked with the hotel and told them we need a crib or pack and play for my 16 month old son. I was told no problem so we didn't bring one. When we get here I go to ask...

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Helpful?
Thank Joe P
SchoenbrunnInn, General Manager at The Schoenbrunn Inn & Conference Center, responded to this review

Dear Joe P, I do apologize again as I mentioned in my call to you first thing Monday morning. Since I was not able to touch base with you via telephone, thank you for responding to my email and I appreciate you taking the time to get back with me regarding your experience. I am glad that we were able...

Rock Hill, South Carolina
Reviewed 22 October 2016

Stayed here 2 nites this week on company business. Better than expected, newly renovated with excellent staff. Hotel has wide halls, well lit, awesome breakfast, adequate parking, even for my tour bus. Would stay here on my own if passing thru this area in need of hotel.

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Helpful?
Thank ups1zeke
SchoenbrunnInn, General Manager at The Schoenbrunn Inn & Conference Center, responded to this review

Dear ups1zeke, Thank you for taking a moment to review your visit to our hotel! We greatly appreciate your kind words. Our team especially appreciates your comments in regards to our excellent staff, as well as our newly renovated rooms. We strive to provide unmatched personal service to each of our guests. Thanks again for choosing to spend your nights...

Dayton, Ohio
Reviewed 2 October 2016

Very nice hotel! The first thing you notice when you walk in is the bright décor - but it relaxes you. Hotel and rooms were very clean. Staff at the front desk and breakfast area were very friendly. Pool area very well maintained, breakfast area good. There was even breakfast on the go available if you were in a hurry....

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Helpful?
Thank Lisa R
SchoenbrunnInn, General Manager at The Schoenbrunn Inn & Conference Center, responded to this review

Dear Lisa R, We wish to thank you for taking the time to review your recent visit to The Schoenbrunn Inn! We are glad to hear that you enjoyed your stay with us. We appreciate that you mentioned the relaxing decor of our hotel, as well as our front desk staff and breakfast. Your note in regards to the air...

Elyria, Ohio
Reviewed 22 August 2016 via mobile

The Schoenbrunn is a very nice and clean hotel. The workers are very friendly and helpful. The breakfast buffet wasn't bad either. It's in a area with a lot of restaurants and stores like Walmart and Dollar General. The price per night was very reasonable. I would definitely stay there again.

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Helpful?
Thank Jennifer T
SchoenbrunnInn, General Manager at The Schoenbrunn Inn & Conference Center, responded to this review

Hi Jennifer T! Thank you for writing a review for us here on TripAdvisor! We love hearing from our guests and appreciate your kind words of affirmation. We are especially grateful that you mentioned our staff as well as the convenient location for shopping and dining. Thank you again for choosing The Schoenbrunn Inn--our team looks forward to serving you...

Raleigh, North Carolina
Reviewed 17 August 2016

We book this hotel every year for a family reunion. The reason we keep coming back is because of Lynette, Stephanie and their staff. The rooms are always well attended, clean and functional. The breakfast is always convenient and delicious! Every staff member greets you pleasantly with a smile. They go above and beyond to make sure your stay is...

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Helpful?
Thank Betsy And Chris D
SchoenbrunnInn, General Manager at The Schoenbrunn Inn & Conference Center, responded to this review

Dear Betsy and Chris, Thank you for choosing us again for another year for your families reunion! We greatly appreciate your kind words and wish to thank you for mentioning our staff as well as clean rooms and breakfast. We absolutely adore your family and look forward to your visit year after year. It's guest's like you that make our...

Iowa
Reviewed 13 August 2016

The room was clean, neat with free WIFI, frig and microwave. If you couldn't find something to eat at the complimentary breakfast buffet you were not looking. Cereal, oatmeal, fruit, biscuits and gravy, bacon scrambled and boiled eggs as well toast bagels and other yummy things served by a very conscientious waitress. Pool, hot tub and exercise room also clean...

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Helpful?
Thank MARCIA H
SchoenbrunnInn, General Manager at The Schoenbrunn Inn & Conference Center, responded to this review

Hi Marcia H! Thank you for writing a review for us here on TripAdvisor! We love hearing from our guests and appreciate your kind words. We are especially grateful that you mentioned our complimentary breakfast and our conscientious attendant. Thank you again for choosing The Schoenbrunn Inn--we look forward to serving you again soon!

Dover, Ohio
Reviewed 2 August 2016

This hotel is by far the cleanest and most guest-oriented that I've ever stayed at. All of the staff from the breakfast workers to front desk to housekeeping and maintenance, this staff goes above and beyond to make sure that your stay is the best that it can be. The hotel itself is extremely clean and well taken care of!...

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Helpful?
Thank ZachWarner309
SchoenbrunnInn, Director of Sales at The Schoenbrunn Inn & Conference Center, responded to this review

Dear Valued Guest, Thank you for the awsome comments about our facility and staff! We appreciate your feed back and the time you took to review the Schoenbrunn Inn & Conference Center. See you next time your in town!

Oxford, Ohio
Reviewed 29 July 2016 via mobile

The Schoenbrunn inn was a very pleasant surprise for us. We stayed 3 nights in very clean, recently renovated rooms. Of special note is the complimentary breakfast consisting of a variety of hot breakfast items. We were surprised with eggs, bacon, waffles, oatmeal, biscuits and gravy - all for the first morning. Then French toast and sausage. Breakfast was superb!...

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Helpful?
Thank luv2trvl96
SchoenbrunnInn, Director of Sales at The Schoenbrunn Inn & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking time to complete a review on our facility and staff. I am delighted to hear that you enjoyed our complimentary breakfast. We love feed back on our breakfast items so thank you for letting us know they are doing well. I am disappointed to hear of your first night with us but am...

Whitehouse
Reviewed 25 July 2016

This was our 1st stay @ this Inn, but it won't be our last. We travel to this area 3-4 times a year, & always stay at a different place. There was an event going on, & the hotel we usually stay at was booked full. The front desk called the Schoenbrunn Inn & they had a vacancy. This was...

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Helpful?
Thank Donna S
SchoenbrunnInn, General Manager at The Schoenbrunn Inn & Conference Center, responded to this review

Dear Donna S, Thank you very much for all your kind words--we appreciate you sharing them other travelers here on TripAdvisor! We especially want to thank you for mentioning our beautiful renovations. We are happy to hear that you enjoyed your first visit and will be visiting us again. It was a pleasure having you stay with us--we look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
The Schoenbrunn Inn, a quaint hotel with urban style. Centrally located in scenic Tuscarawas County, the gateway to Amish Country. We are committed to offering our guests a warm welcome with a memorable experience, bringing them back time and time again. Our hotel offers modern amenities and exceptional service at a competitive rate. Enjoy an indoor pool, hot tub, sauna, an on-site pub and 24-hour private business center. The Schoenbrunn Inn is a smoke free hotel. The hotel was recently renovated; come and stay with us in one of our refreshed rooms! ... more   less 

Additional Information about The Schoenbrunn Inn & Conference Center

Address: 1186 W High Ave, New Philadelphia, OH 44663-9680
Region: United States > Ohio > New Philadelphia
Price Range: €84 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Schoenbrunn Inn & Conference Center 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Schoenbrunn Inn And Suites
Schoenbrunn Hotel New Philadelphia
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Questions & Answers

Questions? Get answers from The Schoenbrunn Inn & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just tell the desk clerk what you are looking for and they will help you find it.”
 of 5 bubbles TWGFC, 6 Jan 2017 | Read review
“Go to another hotel. IF you reserve a room take your confirmation or they will stick you in the worst room they have.”
  • Sitting area
  • Kitchenette - NO UTENSILS, CUPS, JUST EMPTY CABINETS
  • 3rd jet again pink Pseudomonas and dirt
  • SMALL REFIGERATOR, SINK, EMPTY CABINETS, NOT UTENSILS OR CUPS
  • MOLD, PSEUDOMONAS GROWING IN JETS
  • 2nd jet filled with crud and scum - dirty jets in jetted tub
 of 5 bubbles AirForceTraveler, 23 Oct 2016 | Read review
“Interstate traffic noise isn't a problem here, as hotel is several blocks off I-77.”
 of 5 bubbles ups1zeke, 22 Oct 2016 | Read review
“506 is their biggest room!”
 of 5 bubbles ZachWarner309, 2 Aug 2016 | Read review
“I can say the King bed was extremely comfortable.”
 of 5 bubbles Susbysusby, 25 Apr 2016 | Read review
5 of 5