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All reviews front desk amish country pancake machine room was clean normal room her birthday the polar express bacon great staff main part walnut creek free breakfast short drive we've stayed parking lot would stay here again breakfast bar
Having spent many nights there, this hotel can be recommended without a doubt. Attentive staff throughout the years, friendly and motivated. Classic IHG breakfast and appearance. Our company’s place to stay
We went with family to the Polar Express in Dennison, Ohio and stayed here for the night. It was fairly convenient, only about 15 minutes away, and was very comfortable and quiet. The staff was friendly and the accommodations were just right, with a hot...More
Response from Lucia V, Front Office Manager at Holiday Inn Express & Suites New PhiladelphiaResponded 9 December 2017
Dear Festival 101,
Your review is so nice. We are very pleased to hear you trip was nice and your stay with us was great. We do try to make every guest feel they are at home. Have a great week.
Front Desk Manager
We had a business training here. It was nice rooms and facilities. It was close to a Lot of restaurants and the main action. It is not to far from canton and Akron. The hotel had nice and friendly employees
Response from Discover815711, Front Office Manager at Holiday Inn Express & Suites New PhiladelphiaResponded 4 weeks ago
Thank you, Brandon G, for your feedback and patronage. We look forward to hosting you in the future at our location!
We arrived to find plenty of parking. We were checked in immediately and were soon in our room. It was comfortable but we could not change the temperature on the A/C so don't know if it was broken or designed that way. The temp was...More
Response from Discover815711, Front Office Manager at Holiday Inn Express & Suites New PhiladelphiaResponded 4 October 2018
Thank you, Dan F! We appreciate your feedback and patronage. Glad to hear we were able to meet your expectations. We look forward to hosting you in the future at our location.
Our room was clean and spacious. Front desk and breakfast staff very courteous and friendly. Carpeting in breakfast area was very dirty. It should be replaced with flooring that can be kept cleaner. Only one elevator made for a wait. Hallways were stuffy. This hotel...More
1 Thank jerdz
Response from Amanda A, Front Office Manager at Holiday Inn Express & Suites New PhiladelphiaResponded 16 September 2018
Hello jerdz! Thank you for your feedback. We appreciate your time and look forward to hosting you in the future at our location.
I don't know exactly, I tried checking their website, to no avail. I'm guessing well over a hundred. It is a very nice, well maintained property. I don't think that you will be disappointed by staying there!
Thank you for your interest in the Holiday Inn Express and Suites in New Philadelphia. Our Sweetheart Package consists of a bottle of non-alcoholic champagne as well as chocolates and rose petals placed on your bed prior to... More
Thank you for your interest in the Holiday Inn Express and Suites in New Philadelphia. Our Sweetheart Package consists of a bottle of non-alcoholic champagne as well as chocolates and rose petals placed on your bed prior to arrival. The additional cost for the Sweetheart Package is $10.00 plus tax per night. We look forward to having you stay with us at the Holiday Inn Express.
Thank you, Melissa
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"Ask for a room not facing route 77 highway and reservation early."