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Courtyard Columbus New Albany

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Traveller (6)
Room & Suite (18)
Dining (10)
Overview
  • Excellent52%
  • Very good33%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Courtyard Columbus New Albany
Special Offer: Member Rates
Hotel packages
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Offers from Courtyard Columbus New Albany
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (93)
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LanguageEnglish
47
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All reviewsoutdoor fire pitlobby bistroa marriott rewards memberbeautiful hotelbusiness hotelblue agaveice machinenice place to staythree nightsroom was largecolumbusbalconyinternetcongregatingmicrowave
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1 - 5 of 93 reviews
Reviewed 18 June 2018 via mobile

Many issues start to finish. Called ahead to be sure there was microwave in room... got there and there was not. Only one washer and dryer for All guests to share. Pool water could use cleaning more often. No hot tub! The Bistro was very...More

Thank sagarcia210
Response from Irena S, General Manager at Courtyard Columbus New AlbanyResponded 20 June 2018

Dear Valued Guest, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The microwave should have been in the room as requested (as long as one was available) and I apologize that...More

Reviewed 4 May 2018 via mobile

I’m a Marriott rewards member and I used points for this stay. I usually skip Courtyards and I gave this one a chance because of location, however I wish I hadn’t. The layout of the rooms is strange and the bed is only a little...More

Thank Bigecols
Response from Irena S, General Manager at Courtyard Columbus New AlbanyResponded 6 May 2018

Dear Valued Guest, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We are sorry to hear that the Courtyard brand did not meet your needs. We understand that each Guest has...More

Reviewed 1 January 2018

This is a beautiful hotel with friendly and helpful staff. As a platinum member, I was given a room in my preferred location with a free upgrade without having to ask. The room was large and very nice. The curtains kept the room so dark...More

Thank alwweb
Reviewed 10 December 2017

Wasn't sure what to expect with this hotel being "way out" in the burbs- but near the industrial park. Well kept and very clean as well as the NEW bistro and accouterments of the NEW Courtyard remake. We had a nice weekend stay. On the...More

Thank triptique
Reviewed 9 December 2017 via mobile

Husband and I stayed here while in New Albany for a Christmas party. Check-in was quick and painless. Room 404 was clean and spacious with a refrigerator. The bed was typical Marriott so comfortable. Staff was great. Keep up the good work. I'm a Marriott...More

Thank misspatrick1977
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Indoor pool
Details
Price range
US$148 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (18)
Dining (10)
Questions & Answers
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Room Tips
"I always like rooms on higher floors"
Read review
"We were facing the front of hotel, great with the balcony. No problem with outside noise."
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"Don't stay here unless you love strong smells!"
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"Room 401 is on the end, top floor & is very quiet"
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