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TownePlace Suites Cleveland Airport

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TownePlace Suites Cleveland Airport
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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Ellicott City, Maryland
Reviewed yesterday NEWvia mobile

Ever since the Marriott Residence Inn sold in Middleburg Hts this is the only Marriott efficiency type option in the area. The rooms are smaller and clean. Beds are thin as are the linens. Towels can be somewhat acceptable to scratching. This is the basic of basic accommodations. The breakfast room is small and has 4 tables so when it...

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Helpful?
Thank SigEpGov
Leetsdale, Pennsylvania
Reviewed 5 days ago NEW

There are two (2) hotel facilities that The Cleveland Clinic Transplant team recommended to us; THIS ONE and another Mariott TownePlace. We are so glad that our transplanted son, Brent Lauffer, picked TownePlace Suites Cleveland Airport! The staff is so attentive to every detail, the TownePlace Suites is clean and the amenities are just what we needed to HAVE THAT...

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Helpful?
Thank Doug L
Colorado Springs, Colorado
Reviewed 8 January 2017

I read the trip advisor reviews before checking in and can't understand why most reviews were so positive. The location is not great, it was very difficult to find the actual hotel as there is not sign at all on the main road (Engle Rd.), and basically no guidance whatsoever to find the hotel or the hotel office (frustrating &...

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Thank craigkordic
Mechanicsburg, Pennsylvania
Reviewed 12 October 2016

Friendly staff. Not sure why I use the Marriott Mobile check in app when I have to show ID and CC at check in. Do not see the advantage of it. The room was a little cluttered. For some reason, there was a small refrigerator sitting in the middle of the floor as well as the full size fridge in...

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Helpful?
Thank Bill L
Erin S, Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am sorry that we did not hold up the Marriott name during your stay. I personally want to apologize for the refrigerator sitting in the middle of floor upon your arrival. I also want to apologize for room feeling a bit cluttered. I hope...

Lima, Ohio, United States
Reviewed 12 September 2016

My husband had to stay in Cleveland after being released from the Cleveland Clinic. so this was our little home away from home for awhile. The staff was exceptional and very accommodating. We had the 2 bedroom suite and it was very comfortable. The room had a small kitchen and I was able to prepare meals for my husband which...

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Helpful?
Thank Cindy W
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Good morning, I first would like to thank you for taking the time out of your day to review our Hotel. I am very pleased to hear that you were given great service by our staff. I will be sure to pass along all your kind words to staff to let them know their efforts are noticed and appreciated. Thanks...

Boston, United States
Reviewed 17 August 2016

We visited the Towneplace Suites during the month that our daughter was in the Cleveland Clinic for bowel surgery with the transplant team. We were amazed at the value, convenience, and care that we were given during this challenging time. The entire staff is caring and sensitive and they were able to adapt to our many needs during the stay....

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Helpful?
Thank Tim A
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very happy to hear that you enjoyed your stay with us. I will be sure to pass along all your kind words to the staff so that they can see all of their efforts are noticed and appreciated. Again thank you, and hope...

New York
Reviewed 11 August 2016

Conveniently located to the expressway and less expensive then staying in downtown Cleveland. Having 2 bedrooms and living room was prefect for our needs, it was like a mini apartment. Clean and well kept. It included breakfast. The breakfast room is very small and options were limited so plan accordingly. It would be a nice location if you needed an...

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Helpful?
Thank Charles B
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very happy to hear that you enjoyed your stay with us. I will be sure to pass along all of your kind words to the staff to let them know that their efforts are noticed and appreciated. Again thank you, and hope to...

Delaware, Ohio
Reviewed 25 July 2016

We were flying out early and needed a park and fly for the Cleveland airport. Unfortunately it was during the Republican Convention. My go to hotel was already booked so i had to try someplace else. I settled on Towne Place suites. The hotel was clean, and basic. There was a kitchenette, very small bathroom and the bedroom area. Check...

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Helpful?
Thank luvstravel1
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very happy to here that you enjoyed your recent stay with us. I will be sure to pass along all your kind words to the staff so that they know their efforts are noticed and appreciated. Again thank you and hope to see...

Reviewed 21 July 2016 via mobile

Hanging out at the RNC and found this cozy comfy like apartment. Complete with Stove, Fridge, dishwasher and microwave. Talk about saving some money. The continental breakfast was awesome. Perfect for business travel" it's a must return.

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Helpful?
Thank Bauxman
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very pleased to hear that you enjoyed your recent stay with us. I will be sure to pass along all your kind words, to let the staff know that their efforts are noticed and appreciated. Again thank you and hope to see you...

Ellicott City, Maryland
Reviewed 7 June 2016 via mobile

Have stayed here few times and I always find a helpful staff and a clean room. This is a basic room but does the job with a stove, oven and refrigerator in the room. A few simple items for breakfast, but hits the spot. Coffee and hot water available all the time. Close to airport and I 71 and turnpike....

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Helpful?
Thank SigEpGov
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very happy to hear that you enjoyed your recent stay with us. I will share your kind words with the staff to show them their efforts are noticed and appreciated. Thank you agin and we hope to see you soon. Sincerely, Erin S....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Cleveland Airport

Address: 7325 Engle Road, Middleburg Heights, OH 44130
Region: United States > Ohio > Middleburg Heights
Price Range: €113 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Cleveland Airport 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Cleveland Airport Hotel Middleburg Heights
Towneplace Suites Middleburg Heights
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Cleveland Airport staff and other travellers.
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Questions? Get answers from TownePlace Suites Cleveland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room, the back east section; quiet, we saw deer out windows; beautiful! Each suite room had a nice view and thermostat!”
 of 5 bubbles dougl515, 15 Feb 2017 | Read review
“All rooms have a kitchenette, bath, and queen bed with pull out couch. We had three rooms and location did not appear to matter.”
 of 5 bubbles 250tima, 17 Aug 2016 | Read review
“The rooms at the end of each floor are the larger, two-bedroom suites. Very spacious.”
 of 5 bubbles TCubillas, 13 May 2016 | Read review
“Request a room in the B building or an even numbered room in the A building.”
 of 5 bubbles cporter187, 19 Apr 2016 | Read review
“The mirror is behind the bathroom door. Any room should be good.”
 of 5 bubbles bonb1545, 17 Nov 2015 | Read review
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