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All reviews bedroom suite category hotel small outdoor pool cleveland airport towne place suites granite countertops sized fridge full kitchen the sofa bed three rooms rooms are comfortable yogurt check in was easy night stay restaurants in the area i highly recommend this hotel visit family
I recently travelled to the area for work and chose to stay here since it was close to my meetings. The front desk staff, specifically Derek was very friendly and helpful.
The breakfast was good. Having coffee in the lobby all the time was a...More
We stayed at this location when we were attending a family reunion. We stayed in a handicap accessible room and were very happy with it. When we checked in they greeted us with coffee, hot cocoa, tea, apples and cookies. My kids zoomed right in...More
The front desk personnel were very helpful and accomodating. I got a great rate for this hotel prior to flying out of Cleveland airport. It was nice to know that airport shuttle available as well as a good park n fly rate. The Queen bed...More
We stayed here 3 nights for a business meeting and had a large two bedroom suite. It had a living room area, kitchenette, and shared bathroom along with two separate bedrooms. Rooms appeared clean but also had a strong Indian food smell to the place....More
Thank Lindsey R
Response from NatalieR2697, Manager at TownePlace Suites Cleveland AirportResponded 13 September 2018
Dear Lindsey R,
Thank you for choosing to stay at the TownePlace Suites Cleveland Airport South and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I have...More
Do not book this hotel. They confirmed my reservation only to tell me when I showed up that they did not have a room for me. This was after I tried to check in 20 minutes early and was told they were working on my...More
Response from Natalie R, Manager at TownePlace Suites Cleveland AirportResponded 14 August 2018
Thank you for taking the time to share your valuable feedback. My name is Stefanie Baumler and I am the
Assistant General Manager at the Towneplace Cleveland Airport South. It has come to my attention that the service you received during your