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Crowne Plaza Cleveland Airport

367 reviews
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Traveller (38)
Room & Suite (15)
Dining (13)
Overview
  • Excellent43%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“front desk”(77 reviews)
“the bell man”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Cleveland Airport
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (367)Write a Review
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360 results
Traveller rating
149
107
56
29
19
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Time of year
LanguageEnglish
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149
107
56
29
19
Show reviews that mention
All reviewsfront deskthe bell manrestaurant downstairshotel restaurantroom was cleanvery nice hotelparking lotbreakfast buffetdunkin donutscleveland airportgreat customer serviceshuttle driverpark and flyminute driveone night staynice staymaria
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1 - 5 of 360 reviews
Reviewed 2 days ago via mobile

Thank you!! Left phone on hotel van January 18 2018 12:45 EST, Rubin, Maria and at least 2 other hotel employees dropped everything and worked diligently to return my phone. Van driver Rubin delivered my phone back to me within 30 minutes (to the Cleveland...More

Thank T I
Hotel's Favourite
Reviewed 6 December 2017

I've stayed at this property several times on work trips, but want to especially thank the Bellman Dan for going above and beyond to help me ship an urgent package to my sick mother! He made a quick stop by a shipping drop off place...More

Thank Jeff R
Reviewed 1 week ago

The excellent experience started with the prompt, friendly and professional transportation delivered by Dan. Great conversation and complete attention to our safety. Upon check in Maria K greeted us with a smile and genuine sense of hospitality. The food is above average for an airport...More

Thank sky g
Reviewed 2 weeks ago via mobile

What can I say these guys really went above and beyond here at the Cleveland Airport Crowne Plaza! From Ruben the dancing shuttle driver to Maria the front desk agent that assisted swiftly with a room switch late at night my short stay was excellent!...More

Thank Kate S
Reviewed 3 weeks ago via mobile

I had to travel to Cleveland for surgery at Cleveland Clinic and this was my 3 rd stay at this hotel. It was Convenient and clean and the staff nice. BUT yesterday 12-27-17 it was -11 degrees outside and my car wouldn’t start and Edgar...More

Thank susanknuckles
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$108 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (15)
Dining (13)
Pool & Beach (1)
Hotel & Grounds (37)
Business Centre & Event Rooms (8)
Bathroom (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
CorfuCarol
10 April 2017|
AnswerShow all 2 answers
Response from Scott K | Property representative |
Hello, Yes, our shuttle runs 24 hours a day and is available based on current demand.
0
Votes
Moneydog07
24 February 2016|
Answer
Response from Charles W | Reviewed this property |
I am not sure. I was a guest there. I would recommend you calling the hotel directly.
1
Vote
Glha2008
2 March 2015|
AnswerShow all 3 answers
Response from Scott K | Property representative |
Hi Glha2008, Thank you for your interest in our hotel. At this time, we are not equipped to handle pets of any kind. I apologize for any inconvenience. Sincerely, Mitzi S. General Manager
0
Votes
Room Tips
"First Floor"
Read review
"front side of building have balconies, backside not. 2nd floor was nice easy to take the stairs if elevators..."
Read review
"quiet rooms"
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"Terrible shuttle service!"
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