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Being stuck here for 8 days during Hurricane Irma, I got to see every bit. Michelle and Jelena at the front desk, along with Toly, one of the van drivers, worked their tails off to accommodate us in our last min extended stay. They really...More
1 Thank richardbG9567EL
Management response:Responded 4 days ago
Dear Valued Guest!
Thank you for taking the time to tell us about your experience at Crowne Plaza CLEVELAND AIRPORT.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve...More
As an airline pilot, I stay in a LOT of hotels. Out of all the hotels in the country I routinely stay at, the Crowne Plaza Cleveland Airport is one of my favorites. That's because they do such a great job at being a crew...More
I used stay a lot in Crowne Plazas when I travelled in China & I purposely decided to stay in this one I Cleveland as I had the choice of the Marriott or Crowne Plaza & regrettably I chose the latter. When I arrived at...More
Thank Mustardseed S
Response from IHGService, Guest Relations Manager at Crowne Plaza Cleveland AirportResponded 1 week ago
Hello Mustardseed S,
Thank you for staying with us and for sharing your experience. It is regrettable that your stay was negatively affected by the internet service and the level of service you received. Please accept our sincerest apologies for the inconvenience you have faced...More
I stopped over in Cleveland for the night while driving home from the Midwest. Found this hotel on Hotwire and it had plenty of positive reviews. The check-in was a little clumsy (which I noticed more because it was very late and I was tired)....More
Stayed one night for park and fly. I really enjoyed the hotel and its proximity to restaurants. We walked to the Brew Garden that we also enjoyed. The hotel has excellent transfers to the airport in clean and well maintained vehicles. The highlight was the...More
US$117 - US$175 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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