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Room & Suite (19)

Bathroom (4)

About

2.5

Average

55 reviews

#12 of 12 hotels in Middleburg Heights

Location

Cleanliness

Service

Value

Motel 6 Cleveland - Middleburg Heights welcomes guests 24 hours a day with a comfortable, pet-friendly environment. Dine at nearby Rock Creek Kitchen, Cuisine of India or Jo Jo Carloni’s Italian Restaurant. Venture out to Rocky River Reservation, Cleveland Metroparks or Bay Lanes Bowling. Relax and enjoy free Wi-Fi and fresh morning coffee in all modern guest rooms.

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Property amenities

Free parking

Free High Speed Internet (WiFi)

Wifi

Pets Allowed ( Dog / Pet Friendly )

Non-smoking hotel

24-hour front desk

Laundry service

Self-serve laundry

Room features

Air conditioning

Telephone

Refrigerator

Room types

Non-smoking rooms

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Good to know

HOTEL CLASS

HOTEL STYLE

Budget

Languages Spoken

English

Location

Full view

59Somewhat walkable

Grade: 59 out of 100

32Restaurantswithin 1 km

2Attractionswithin 1 km

Contact

7219 Engle Rd, Middleburg Heights, OH 44130-3428

Getting there

Hopkins Intl Airport5 kmSee all flights

See all nearby hotels

Nearby restaurants

Max & Erma's

212 reviews

5 minAmerican

Fat Head's Brewery and Tap House

See all nearby restaurants

Nearby attractions

Two Bucks Middleburg Hts.

9 minGame & Entertainment Centres

See all nearby attractions

55Reviews1Q+A12Room tips

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rose l wrote a review Jan 2020

2 contributions

bugs and theafs

first of all jazz the manager took money from me for my sat then called me back in to say i did not pay enough i left my walet (myfult on that one) on the counter as my husband called me out to the car when i got to the room i noticed my cash was missing and so was my bank card jazz was the only one at the desk when i called her sh acted rude and like i was lieing and did not know what i was talking about later that night when i got out the shower i seen 3 bugs running acrose the wall ans out of the sink and also got bit up all night when i called the office late at night there was no answer on the phone i go down and the door is locked and no one is there go back to my room and found a needle under my bed and monds of hair like the room was never cleaned that next moring i go down and yet again to my suprize it jazz i infom her of all that occured and she rolled her eys at me and said that too bad dont stay here no more then and said she has a wonderful hk staff and they scrub the rooms from floor to walls witch is a joke never stay here unlesss you want bugs and robbed…

Date of stay: October 2019

Rooms

Location

Service

Room Tip: don't stay here ever

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Cindybear2564 wrote a review Nov 2019

Cleveland, Ohio5 contributions

Short visit

Rooms were very clean. Parking lot is well lit. Was here for a few days from out of state. Plenty of places to eat close by as well as Dunkin’ Donuts. The room I had as all new wood floors, and they do have smoking rooms if that’s what you need.

Date of stay: December 2018

Helpful

Cowboybear1969@gmail.com wrote a review Oct 2019

5 contributions

Room below basic standards

130am check in , last room, ground floor room 110. Girl at front desk very new an alone working. No bath towl. Bulbs not working. Heat/ac unit smasked in vents, punch hole in bathroom door, towl holder missing. Mold in shower area .. Called customer service told hotel management has 48 hours to respond. No discount ever offered at check out when notified front desk . Disapointed in basic standards below par .

Date of stay: October 2019Trip type: Travelled solo

Helpful

Joshua D wrote a review Nov 2018

2 contributions

Don't go here

Let me start off by saying the rooms are always filthy and disgusting. The housekeepers are lazy and not friendly at all. You will get told one thing then the next day it's a different story and they wake you up at 10am by calling your room to see if you want house keeping and if you don't you have to sign a paper so either way your going to get woke up. The manager was a rude @$$. Do not waste your time and money when you can go next door to days inn with a more cleaner room and friendlier staff for the same price.

Date of stay: September 2018Trip type: Travelled as a couple

1 Repost

Helpful

Response from 6Team, Brand Experience Team at Motel 6 Cleveland - Middleburg Heights

Responded 2 Nov 2018

Dear Joshua, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The customer service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We invite you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

btaxi wrote a review Sep 2018

Bury, United Kingdom109 contributions68 helpful votes

worst hotel i have ever stayed

motel 6 has really depreciated they have put wooden floors in them all your feet stick to them the floors are not level its just filthy and there were cockroaches running around i decided to sleep in the car we complained to the manager but was a waste of time and a lot of people on benefits stay there all the time and they are outside drinking and making noise so I advise everybody to stay away from motel six as we tried a few but if you have too check the rooms first

Date of stay: September 2018

Rooms

Location

Service

Trip type: Travelled with friends

Room Tip: stay away if possible

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Helpful

Response from 6Team, Brand Experience Team at Motel 6 Cleveland - Middleburg Heights

Responded 3 Oct 2018

Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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